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Questions about Pando

Based on 11 reviews, listing data and website checks · updated yesterday

What is Pando?

Pando is a secure collaboration tool designed for teamwork in health and social care, allowing users to share sensitive information and images safely. It connects clinicians, patients, and specialists through instant messaging, helping organizations of all sizes provide specialist healthcare support quickly and collaboratively.

How large is the Pando network and who uses it?

The platform currently serves over 125,000 healthcare professionals and has established connections with more than 400 NHS hospitals, clinics, and communities across the UK.

Who is Pando designed for?

Pando is specifically built for health and social care teams that need to share confidential data and images securely, as well as any group working in a team where sensitive information must be protected.

What is Pando's stated mission?

The company states its mission is to revolutionize healthcare communications by providing instant answers to complex clinical questions, enhancing healthcare offerings simply, effectively, and affordably.

How does Pando enable specialist access?

The platform enables organizations to put specialist healthcare in the hands of all their customers, employees, and patients by facilitating instant communication between clinicians and specialists.

What specific clinical features does Pando support?

Users can send clinical photos securely to colleagues for external or out-of-hour opinions, such as consulting a burns unit or dermatologist, and monitor the clinical progression of conditions like rashes.

What do reviewers praise about the clinical workflow?

Some reviewers say the service has transformed dermatology referrals by allowing photo triage to prioritize urgent cases without leaving the clinic, ensuring prompt patient care.

How has Pando changed administrative processes?

The platform has helped teams get rid of paper job books and caused a dramatic fall in the use of pagers (bleeps) according to feedback from NHS trusts.

What safety improvements have users noted?

Some reviewers mention that the service has led to serious clinical incidents being avoided and allowed teams to make faster decisions for accurate patient plans.

What is the current rating and review history?

The Trustburn listing shows a rating of 3.9 out of 5 from 11 reviews, with the most recent feedback dating back to October 2023.

What are the current support hours and holiday schedule?

The website states that the support team will be operating Christmas hours with delayed responses, resuming normal operations from Friday 3rd January 2025.

Where is Pando located and how can it be contacted?

The business is located at 5 New Street Square, London, EC4A 3TW, and can be reached via the phone number +44 (0) 3300 970 165 or the email address [email protected].

How does Pando describe its market position?

The company's own website claims it is the UK's largest instant messaging platform for healthcare, creating a collaborative network that increases the variety of expertise available nationwide.

What is the official website of Pando?

The official website of Pando is hellopando.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Raymond Knutsen
Reviews 1

I can't express how satisfied I am with the services provided by Pando. 😊 Their website hellopando.com is excellent and the customer support team is always available to assist. I would definitely recommend them to anyone in need of their services.

Mark Shoemaker
Reviews 1

Pando has been a great company to work with. The team is always friendly and willing to help. Their website hellopando.com is easy to navigate and provides all the information I need. I'm very happy with their service and would highly recommend them!

Inanna Eshoo
Reviews 1

Pando is an amazing company! 😃 They go above and beyond to ensure customer satisfaction. Their website hellopando.com is easy to navigate and provides all the necessary information. I am extremely happy with their service and would definitely recommend them!

Elizabeth Sakmar
Reviews 1

Pando is a great company to work with. The team is very professional and responsive. They have helped us with our project and provided excellent support throughout the process. I would highly recommend Pando to anyone looking for a reliable and trustworthy partner.

Joseph Jacobson
Reviews 1

I recently had the opportunity to engage with a company that provided outstanding service. Their website, hellopando.com, was user-friendly and their customer support team was very knowledgeable. I was impressed with the level of expertise and would recommend their services to others.

Nick Kost
Reviews 1

Working with Pando has been a wonderful experience. Their team is highly professional and always delivers exceptional results. The website hellopando.com is intuitive and user-friendly. I am impressed with the level of service and would highly recommend them.

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About Pando

Pando is an essential tool for teamwork and secure collaboration. It is designed to benefit anyone working in health and social care, working in a team, with a need to share sensitive information and images securely.