Heatherwood Communities Review

I was so scared I was not going to be able to keep my apartment when I retire this December and when I found out through my call to a very polite, professional woman in the main hone office that what I was looking at as my increase was true - I broke into tears. I really like it here! I love my neighbors and friends here, to which I have made many. The maintenance guys are so awesome, helpful, friendly and professional. They usually come within minutes of my call and are always helping to keep the grounds clean in between the landscapers coming each week. Happy Thanksgiving to all at Heatherwood, you have made the beginning of my retirement truly happy and I feel blessed to be able to stay

The maintenance staff is always helpful and responsive. A reliable company that I would suggest to my friends and family.

Heatherwood is a professional and good landlord. Commercial representatives are responsive. Maintenance team is always available to give advise. We like being in one of Heatherwood buildings.
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We stayed at Tower 28 for nearly two years and would still consider staying there if not for COVID-19. Tower 28 location, amenities and staff are the best among peers and I would feel no hesitation to recommend this place to any friends, family member who wish to relocate to Long Island City.. Annie

STAY AWAY!!! My apt has been having bee problems for over 10days now. Everyday I come home there are bees all over the floor, sometimes even flying. And I called maintenance many times, the only thing they can do is to vacuum the bees but nobody can find out why they coming in my room. There s definitely a hole somewhere. I couldn t sleep in my bedroom for 10days, when I call the main office to complain, they just try to brush me off. I said I shouldn t be paying rent for a room that is not livable, but she said I m responsible for the rent. Well, who is responsible for the bees???? What am I paying for??? $1800 a month for coming home cleaning bees everyday??? This is not acceptable. If the maintenance is not doing anything, I ll file a complaint to the government.
Sooo, if you like to live with bees, this place is your choice.

I had a wonderful experience for the years I called Norwich Gate my home. Situated in the town of Oyster Bay, this complex was in a beautiful location and set back in a quiet area. Quiet was important to me when renting and Norwich delivered. Neighbors were friendly and the complex was kept clean and manicured. We had communal laundry which was very close to our apartment, and never had an issue with availability of washer /dryer units being available. Also, rent is very affordable for this area, and the units are kept up with updated appliances, like stainless steel. You are in a nice safe part of Nassau County here but still only 35-40 minutes from the city, which was another perk. The best part of Heatherwood overall was the maintenance, who know what they re doing and are always professional. I never had to wait long at all for a response to a work order like other complexes I ve lived at. They are quick and efficient and willing to help even for something minor. Heatherwood s online portal for rent payments made for an efficient way to pay rent on time each month, something important to me with the busy nature of everyday life, I do not have time to mail in a check. I know they have tons of locations all over the Island too, which is an added benefit for anyone not looking in the Oyster Bay Area. When I did have to leave (which had nothing to do with the complex itself and was solely for personal reasons) I was sad to leave this home behind. I would definitely recommend Heatherwood to anyone who is looking to rent!

I moved into a brand new Heatherwood building a couple of months ago and so far so good. I haven't lived in an apartment that was operated by a large luxury rental company before, so it did take me a little bit to figure out who/how I could reach out about certain inquiries/requests. But once I figured it out, the people I've spoken with have been helpful and friendly. Keshia from the Management team has been so great -- very quick & super helpful in responding to my inquiries, so I'm very appreciative of that. Having a call center line is convenient and helpful, too. Happy with the overall convenience and luxurious experience the Heatherwood property has been offering so far.

Heatherwood is an amazing company. They build quality apartment communities with great amenities. Each time I have gone to a leasing office, I am always greeted warmly by their staff. I lived in the Port Jefferson community for 5 years before buying a home and had a great experience. I would highly recommend Heatherwood.

Do no move here they raised my rent 164 extra dollars the second year...way to expensive

Don't move here! If I could give this zero stars I sure would! The tenants call the cops on each other religiously. They said I couldn't bring my service dog in the laundry room. Then the Leasing manger Danny, for the bohemia complex is unprofessional. He made us sign a lease without showing us the apartment, and when we saw the apartment it was run down and just a mess. Danny claimed that the apartment was modern and up to date and had stainless steal appliance, however when we went into the apartment it was run down. There wasn't even a microwave in the apartment. He also let random people see the apartment that we signed the lease for stating "I can show the apartment to whoever until the date you move in". We've had enough of the lying and scamming so when we asked for a refund he said it'll take a month to give it back . Bottom line is if you want to be scammed and lied to, then move in here if not then move here. Danny and heatherwood is the ultimate SCAM.