I recently utilized the services of this health or...
I recently utilized the services of this health organization and found their website to be informative and easy to navigate. The resources available were helpful in addressing my concerns and questions. However, I encountered some difficulty in accessing certain features on the website, which was a bit frustrating. Additionally, when seeking assistance via phone, I experienced a longer-than-expected wait time before speaking with a representative. Although the information provided was accurate, the overall customer service experience could use improvement. Overall, the website offers valuable health-related information, but there's room for enhancement in terms of accessibility and customer support.