Hayes Garden World Ltd Review

We could spend hours in Hayes, everything you need for a garden, too much choice

Lovely place to visit lots of beautiful Xmas decorations but very very expensive

The ferris wheel we purchased last year the staff were brilliant any so helpful as we were transporting it back to spennymoor co durham

Most enjoyable window shopping experience. Lots of different goods superbly displayed.

Lots on offer apart from a good selection of outdoor/indoor plants etc. There are books and toys and a Cotswold Outdoor store within to.

Great to wander round and nice that they have a Cotswold's and a cafe

Although I was there a year ago, I was back through I forgot my phone. I t was just as good as last year, maybe better. In my opinion I'd say, it's one of the best if not the best garden centre, I know of It's spacious, well organized and has everything you need. My passion is cactus plant's Dangerous but beautiful,plus easy to keep My love affair, started,in Glasgow, Botanical Gardens, when young, I used to dog school and spend all day,as there was so much to see . Of coarse,they also had Koa Carp,much like Hayes. Trust me though, I guarantee you'll be hard pushed to walk out empty handed

I cant believe that this so called Garden centre does NOT allow dogs.!! This is a very unusual tactic not just because of how dog friendly the Lake district is in general but because Garden centres allow dogs. Not to mention how rude the staff were at the front door..i can't imagine in this day and age why they would think its a good policy to abandon your dog tied up outside??? Poor Shop...very poor avoid.

Amazing garden centre, can basically get anything you need here! Definitely worth visiting for the Christmas display

Great garden centre we came at Christmas. Was very busy as they have santa. Good tea rooms too

Massive amounts of Christmad stock and Santa to visit! Cafe for cakes and coffee is a must!

Absolutely amazing for kids we come all the time with my two children (6 & 4) would Highley recommend xx

Amazing garden centre ! Come everytime I visit. Love it especially at Christmas. Highly recommend .

Christmas grotto visit for my granddaughter brilliant day out this is the start of Christmas

Great for when weather bad good variety of products and a really good cafe

Great place to visit at any time of the year. They have items for all the family out doors clothing /cooking/ gardening they also have a brilliant Christmas grotto with amazing decorations even a mini market selling giant sausages. I try to visit most Christmas times it really gets you in the Christmas spirit.

Amazing service from Hayes Garden Wworld. A problem was quickly rectified and communication throughout was excellent. Tracey in customer services kept us fully informed of updates and we are very happy customers.

Lots to see and buy loads of spring bulbs available

Wow this place is massive, a fantastic range, Great cafe.

Great way to spend the day. Vast amount of departments to browse.

Plenty of choice nice Christmas display hall.cafe not so good didn't enjoy my lunch it was chicken and chips it was barely warm won't be eating there again.

Enjoyable visit pity it was November if spring or summer it would be great

Worth a trip, plenty on offer but a little bit pricey

Grat garden centre but disappointed cafe and toilets not open

The best garden centre I've ever been in,take your credit card.

Where do I begin. One of us entered earlier than the others and said they would not need a basket and also thought about reducing covid risks due to touching fewer things, however was forced to take a basket by the careless member of staff that was at the door and was downright rude. The rest of our group entered a couple of minutes later and we explained that the other person in our group had already taken a basket and therefore we would not need one. We were however, still forced to take a basket. Not all the members of staff were clueless, the woman in the cotswold outdoor basement was very kind and helpful. We then made for the exit, leaving one of us to buy her shoes, the only thing being purchased. The one way system is as much to force people to walk around the whole store rather than reduce covid risks, then the exit was not at all marked and we had to ask a member of staff where it was. Once we reached the exit we passed the queuing people, explaining to them that we were not buying anything, they let us passed but upon reaching the member of staff at the exit we said we were not buying anything, he told us that we still had to queue, this was utterly pointless and does not allow people to exit quickly. We rejoined the queue and met another person having all the same problems as us. When we asked the staff member why we needed to wait in a queue he said he cant let us through because there is not a till free. There was nobody at the till, so we then said give me a technical reason we cannot leave, and we were allowed to walk through the empty till. Stupid shop, go to blacks.

Fabulous range of xmas decorations a bit expensive,.....large car park ....lots to see good cafe.

Wonderful garden centre, plants, sundries and home bits. Cafe good.

Great place to visit. Very expensive, but the Christmas display was lovely.

Lovely day again ... the children and us adults loved your Christmas Department... a BIG Thank you to a lovely member of Staff Amy who helped us out 3 times in all ... including a gent on the Tills finding my daughter's purse. We will be back xx

No dogs allowed.....the only garden centre I know that has this out dated and uncaring policy. When I asked a member of staff why I couldn't take my dog inside his very rude and blunt answer was 'because you can't. This is definitely one place I will not recommend or visit again.

We normally like to visit here when on our holiday but there was a lot of work going on inside this time, wife just bought a couple of prezzies early for Xmas time and a top for herself then we left..have known it to be better.

Visited Garden Centre on 5 February. Not a lot of stock but this will be due to time of year. Generally a very good Garden Centre to visit

Great fairies and dragon place for kids to see, plus garden centre

There is so much to see here. The Christmas display is truly amazing!

We live in Ambleside and order some Plants via email. We received excellent service from Scott and would definitely recommend the service.

Very large garden centre with loads for everyone. Plants .household clothes and tons more well worth a visit.

This os s big garden centre. Great xmas department. They sell a lot of things not just for the garden

It just want on and on, so much to see and lots of unusual gift ideas.

One of the best garden centres i have ever visited and what a location fantastic

We visited to buy some slate sheep,
On arrival we were asked to wait at the door so that the staff could inform us of the new shopping rules, this was explained and then we were allowed to enter and shop.
We went straight to the area where the slate sheep were kept, picked up what we wanted and headed to the tills to pay, staff were very friendly and polite as usual, it is a very different shopping experience but under current circumstances it has to be.
If we were to have one concern it would be the fact that the toilets are not open to visiting public, some may find this a bit difficult especially if they are disabled or have a problem with their water works, my partner has this problem which meant we couldn't browse like we would normally do, which is disappointing as I would normally pick up bits and pieces for Christmas presents.
This is not a complaint by any means, just a concern.

Hayes is a delightful shopping centre with great parking an unbelievable choice of goods a fine cafe a fabulous garden centre and amazing helpful staff. Do not miss it. It's a complete experience.

Super cafe plenty to see on a rainy day but quite pricey

The most amazing garden shop ever 100% go during Christmas or for garden things

Expensive but huge garden centre ideal when its raining in the lakes

Not really my sort of place. Massive compared to years ago. Huge selection of garden plants, furniture and everything else besides! Super Rocky Road and tea in the upstairs cafe.

Excellent variety of goods, plants, gifts, pet related goods and Christmas decorations. Plenty of parking.

Marvelous christmas display . Everything you would want for your garden.

Excellent garden centre reasonably priced. We visited in the run up to Christmas and the displays were first class.

Great Xmas display, Hayes never disappoint, well done

Fantastic garden centre especially when Christmas display is on

Nice place for quick lunch and looking for gardening ideas. Good pet section.

Great garden centre get lots of ideas for things to do in the garden

A bit pricey but some great stuff, good way to waste an afternoon.

Very good lots of choice, massive shop, something for everyone

No fun trying to shop while getting dripped on through the roof. So many buckets about catching rain. Dripping on stock. Never again

Probably the best large garden center & lifestyle store in the area, Cotswold Outdoors & Edinburgh Woolen Mill have outlets here. Good restaurant at competitive prices but does get busy at lunchtime, lift available to access restaurant.

Great place. A bit expensive. However you get what you pay for. I will go back again

This is how all garden centres should look like, very well stocked and easy to walk around and locate items easily.

really lovely Xmas display a bit expencive though, but we'll worth a visit.

In need of updating. .....very old and tatty and boring. .... sorry

I have always loved this garden center. I must say for Disabled people it is a lot of walking to get to the Toilets, that is the only down side.