Fraudulent sales practices by Chuck Smith.
Fraudulent sales practices by Chuck Smith.
He lies to get the job.
Fraudulent sales practices by Chuck Smith.
He lies to get the job.
This letter is in regard to Mr. Diulio Constante. I can not express enough how pleased I am with the work that he and his fellow workers have done with the exterior paint at Tropic Bay. Diulio runs a tight ship. His guidance, and relentless desire to satisfy shows in every detail. This achievement does not go un-noticed. I am an extremely satisfied unit owner.
Thank you Diulio for your diligence. I am grateful that Hartzell Painting was selected for this project. But especially grateful to Diulio for his patience and understanding throughout every phase of the project.
Sincerely,
Odalys Grieco
unit owner @ Tropic Beach Condominium- unit 409, building 16
Delray Beach, FL 33483
The staff and service we experienced was incredible! Hartzell exceeded my expectations and I would highly recommend them. We used their company for both external house painting as well as painting inside our home over the years and it's always a fabulous job. They are responsive, friendly, reliable, and excellent workers on hand. Even the office staff when we discussed scheduling was wonderful to speak with. A true gem of a local south FL company!
I cannot rave enough about the work that Hartzell has done for us in painting and giving new life to our shopping centers. They are so professional, so accommodating, so full of good insights and helpful advice...given that they've been in the business for 70 years...although I don't think that the same painter that was up on a ladder then is still doing it today! They have learned a lot over that time and they pass it on to insure really high quality work, which they stand behind. What you do is important...who you do it with is just as important, so in addition to excellent work, they are staffed with excellent people who make the job such a pleasure for all.
Amazing experience with Hartzell, and with job manager Leo Citrangulo. They were professional, responsive, best price by far, and the work was done really well. Leo went above and beyond to make certain all the details were right, and that I was happy with everything. The painter Romeo was awesome too. I wish every business interaction was as enjoyable as this one. Keep up the great work.
I dealt with an issue and they were very responsive and resolved my issues immediately.
I'm a very satisfied customer. Excellent job at a great price! Very professional service! I would definitely recommend Hartzell!
From the office staff (Carly and Kristin), to the sales staff (Leo), to all of the workers, owners and upper management (Eddie); Hartzell is a first class organization. When any of my clients need any home improvements(WINDOWS, PAINTING, REMODELING, RENOVATIONS) or a big commercial job done, I m happy to send them to Hartzell and confident that Hartzell will take care of my clients with excellent customer service and quality workmanship. Excellent job Hartzell and thank you for taking care of us. Looking forward to the next project.
Power washed indiscrimnatly outside of our house, creating mud pile.Workers then walked along path to our house caking mud everywhere. Refuse to clean up the mess they created.
Put plastic in the concrete path so it doesn't become caked with mud.This is common sense..Clean up the mess you created.
I
When our community needed painting we interviewed several companies and picked Hartzell for their professionalism and responsiveness to our needs. We have 175 homes, with 12 individual colors. The crew was wonderful, the staff in the office very nice when we called with questions. I highly recommend them.
I used Hartzell Painting to paint and remove the stone on the exterior of my home. During the stone removal, 2 shutter supports were removed and "hidden" under my front porch behind my plants so they were definitely and intentionally "placed" there (this is about 4 feet away from the windows they were on). I found them when doing my spring gardening. I contacted Chuck at Hartzell to come back to re-install and was told that shutters were not included in my contract. These are not shutters but supports that are affixed to my home. To paint them and reinstall them would not take much time as we are talking 4 screws in total; each support is about 2/12 feet in length. How long could this possibly take to corrrect/fix this problem? Note that all other shutter supports were painted so apparently they are included in the contract. In addition, they stuccoed over the holes so I can't just replace them myself.....but should I really have to after paying them to do the job. They have left me at risk in the event of a bad storm or hurricane. I have asked twice for Chuck to have a manager call me and have received no response, In addition, there are paint splatters over my landscape rocks, on my driveway which they covered up with black spray paint and they broke the a/c condensation pipe on the outside of my house. Hartzell did send someone out to fix it. I would recommend finding another company!!
I am a Property Manager for FirstService Residential in Boca Raton and have had the pleasure of using Hartzell Painting and Waterproofing for numerous jobs on site. I must say they do an excellent job. The workers are very professional and experienced. They offer many more services than just painting - I recommend giving them a call - you will be very happy that you did!
Worked with Hartzell on many painting and construction projects and never had an issue. Leo from Hartzell is organized and thorough. I would highly recommend them.
Everything they did was AWESOME. i highly recommend the work they do.
Very impressed with their fast and good service. It was very nice to interact with them.
My condo community is using Hartzell for repainting, and they have done an excellent job. "Constantine Jr.," the project manager, has especially been most helpful. Nicely done!
Dear Hartzell future client
I am the president of an HOA with 117 homes. We have been working with Hartzell since 2011. They have painted our homes, stained our driveways, power washed our home's exteriors, and soon will be power washing and treating our roofs. I have never worked with a company that delivers so well, in every area, the way that Hartzell does.
.
They use great products.
They give good bids.
They stand behind their work.
They have terrific workers.
Hartzell's employees are not only good at their jobs, but listen to the clients on a daily basis. Hartzell's last job with us took over 2 months. Their supervisor was in contact with me every day to make sure there were no problems.
I give them a 10+ on customer satisfaction. They have my highest recommendation.
If you have any questions, I would be happy to talk with you. Just contact Carly at Hartzell for my number.
Sincerely, Jerry Barber
I have found Hartzell Painting to be professional, courteous and very helpful. Carly Taylor, Ira Siegel and Jones could not of made my rather small (but important to me) job any easier.
Ira also assisted in locating the paint colors for our house, which was something the POA nor the HOA could do.
Thank you Hartzell Painting for making my life easier in these challenging times.
Work was done at a very professional level, customer service was there when needed. Highly recommend this company.
Painted the exterior of my house. Did a fantastic job. Preparation was outstanding and the results were clean. thorough and efficient.
These guys are great! Polite, clean, efficient and the paint job was excellent! Highly recommended them! On a scale of 1 to 10 they are an 11
As a Professional in the Property Management industry I can honestly say Hartzell Painting has made my job amazingly easy. I have worked with them for the past 20 years and they keep exceeding my expectations. They have performed numerous multi estate home painting projects, entrance signs, mailboxes, streetlights for me with an outstanding warranty, level of service, experience and expertise that surpasses any vendor in the industry. Their Construction and Window's Division is just as impressive!
We couldn t be happier with the customer service and follow through. Their entire staff was very helpful and friendly. I def recommend!
I am President of Country club chalet and we recently had painting done on all buidings. I can't express how incredibly beautiful this project has turned out. Thank to Fabio Medeiros and his team of professionals and attention to detail. We switched the trim to a different color half way thru and this team did not hesitate to be nice and complete the buildings in a timely manner. I highly recommend them for job associations condos
or any buildings. Thank you so much,
Jody Johnson
As a Property Manager, I have been working with Hartzell for many years. They stand by their work and have a quality team of people that get the job done. I highly recommend Hartzell for all your painting and waterproofing needs.
Met with Leo, (great guy) gave me an estimate and detailed the process clearly. The crew (Eduardo and Ramon) arrived and worked tirelessly to strip, perform extensive preparation to my house that hasn't been painted in 23 years and applied numerous coats of Super Paint (sealer, primer, primer and finish). Wow, looks like a Brand new house. I couldn't be happier.!
Thank you for a great job guys.
Great customer service experience! Was referred by a neighbor who spoke highly of the company after I asked who did their home. They were so accommodating in helping with my colors, kept my home clean during the job and did a great job. I will tell everyone to use them.
I picked this company due to reputation, quality, price point and color selection as well as due to family and friend suggestions.Their customer service is great!( Thank you Carly and Kristin! ) The price point is in middle of the road and the quality is among some of the best ! Hartzell has met all of my expectations!
I hired Hartzell to Paint my house last month. They were on time, very professional, and my house looks great!
Thank you Hartzell, especially Tony D who did my estimate. He was very kind and professional. The office staff were very nice too.
Would definitely use Hartzell again and recommend to my friends and family!
So I called to get an estimate which was done yesterday by Leo . Just by the poor customer service he provided I sure wouldn t hire this company if it was the last company on earth not to mention he said he would send me the estimate by email in few minuets which never received
I think it's unprofessional to have a white jeep driving crazy on the roads. He almost smashed into the back of my car 5 times. Speeding in and out of lanes. Don't recommend this company if they going to allow people to act crazy.
Teriible company. Got over spray on my vehicle and refused to completely fix it. Beware of their careless workmanship because they will not own up to their mistakes.
We were very happy with the quality of service provided by the team that painted the Jupiter branch this past week. Nino s crew was extremely professional, worked around our schedule and stayed late nights to get the job done in a timely manner. They were dependable, meticulous and did an excellent job. Our office space is now brighter and looks great. I would highly recommend this team to anyone I know who needs painting done on their home or offices.
I was very happy with Hartzell from start to finish...from the estimate by Leo to the pressure cleaners, painters, Carly and other office staff. The HOA said my house looked, "beautiful," and my neighbors (and I) agree. They were quick, professional and did a great job.
I just had my roof cleaned by Hartzell. They were very professional and efficient. My roof was cleaned in 2 hours and looks beautiful. They cleaned after themselves and left property impeccable. Thank you Fred for always providing the best service to your customers.
I had a drywall patch and painting job to do in my condo. My online research brought me to Hartzell Construction Company. Established in 1948, they have various divisions including electrical, plumbing, hvac and painting. With over 7 decades in business, one must assume they're doing something right. So, I decided to let them handle my project. My experience was top notch. They are professional and punctual who turn out quality work in record time. Both Leo Citrangulo and Romeu Pereira were a pleasure to work with. They're a valuable asset to Hartzell. This is now my "go-to" company for any future jobs. Big or small they do it all.
If you've been searching for a reliable company for your next project, your search is over.
I have used this company for Power Washing for many years. The service is great, the price is fair and the employees really try to do a great job. I highly recommend them.
I have used them on 2 houses. did a great job on both. on time, neat, fair price and warranty.
This company was selected to paint our home's exterior and the ceilings of the interior because it was highly recommended and its on-line reviews were overwhelmingly positive. The primary painter, July DeAraujo was absolutely outstanding in his professionalism. He arrived on site promptly each day and was clearly committed to pleasing us throughout the project. He worked diligently and was focused on not only the overall look of the painting but was especially attentive to even the smallest of details. July is personable, hard-working, dedicated to the highest of standards of quality and especially responsive to any questions or requests. His painting associates were friendly, skilled and aimed to please. July served as the face of Hartzell painting and is clearly an invaluable asset to this company and its reputation for quality work.
My wife and I could not have been more pleased with the final product as neighbors have already expressed their approval. We remain ever-ready to offer our endorsement of this company and its exceptional personnel.
Michael and Andrea Wolf
Look no further - Hartzell can really do it all. When it was time to do my office building not only did Hartzell provide the best price and warranty, they sent a massive crew to the property every day so that the job did not drag on forever. It was done timely by a reliable and friendly staff who did an amazing job. We get compliments all the time about how the building looks. Then, Hartzell transformed my back yard at home into a beautiful tropical paradise. Sent a crew to rebuild fences, repaint them, sand blast and repaint floors ---- and the place looks like new. Again the job was done in a reliable friendly and reasonably priced manner. Ed and George simply know what they're doing. Keep up the good work guys and THANK YOU for two jobs well done!
Amazing job, clean work, highly recommend!! I can t say enough about how happy I am with how perfectly you completed the job! Thanks so much!!!
Not only did they do an AMAZING job painting the outside and inside of my home but they assisted in helping choose the colors as well as we had difficulty selecting a color and it matched PERFECTLY! They offer many other services as well. Their prices are extremely competitive. I would definitely recommend using ALL of their services.
Very fair pricing and excellent quality of their work.
I have been working with Hartzell for four years now. Since inception of meeting Hartzell the experience has been amazing. Hartzell has been awarded countless interior/exterior painting projects, construction projects, and pressure cleaning projects and we have NEVER been dissapointed at any of the Community Associations I manage. The communication, work ethic, and pride that is exuded is by far what sets them apart from the competition.
Hartzell recently painted my home they did a great job from start to finish the price was very reasonable the job went very fast with no mess whatsoever this is a company that's been around for a long time you can definitely trust them and their work highly recommend
Company's personnel drive around texting and driving , they have no regard for the safety of others...consider that when you hire them to do a job.
My community has been using Hartzell for a number of years for repairs, maintenance, and beautification. The are a top notch company with pricing, business practices, quality of work, communication, etc. Whether you are looking for painting, cleaning, or construction for yourself personally, business, or your community, I highly recommend so.
If you are looking for a painting company, I can't say enough great things about Hartzell. Tony was truly awesome and extremely helpful. Thank you Hartzell for making my home look fantastic!!
The Hartzell Painting team recently painted the residential development in which I live. What could have been a major inconvenience turned out to be anything but. Their precision and care can be seen all throughout our property. They worked with residents and addressed any of our special needs. Our building has never looked so alive with color. A new sense of pride in the place we live came as a result of their work.
I would highly recommend Hartzell Painting if you want the job done right.
Excellent exterior painting work from start to finish by Hartzell, which appeared to be a full service company. No shortcuts, no rush jobs. Where as other painters would start painting immediately, Hartzell pressure cleaned the entire condo complex where I live. The precision and skillful painters went to work painting the next day using various paint application equipment and methods, each one best suited for the specific area of the building. Great attention to detail was demonstrated and was ongoing. What caught my attention, and was new to me, is that Hartzell actually appoints and retains a speck, spot and smudge remover crew member at all times on the job. As a result the complex was left spot free.
This is the second time Hartzell has painted our hi-rise beach front condominium following concrete restoration projects. Both jobs involved covering extensive stucco and concrete repairs as well as changes in color. On both jobs we received results demonstrating pride in workmanship, with excellent supervision and polite and cooperative crews. I cannot recommend them highly enough. Foreman Jose (Nino) Ferreira is a pleasure to work with.
Excellent, professional, prompt, and beautiful work. Have used Hartzell for many years and many different jobs: exterior and interior painting, and pressure cleaning.
We just had some upgrades done in our house and choreographing all of the contractors was difficult. Hartzell was professional and so easy to work with. They bent over backwards to work around our chaotic schedule and did an excellent job on a tight timeline. They have earned our future business!
Our HOA contracted with Hartzell to power-wash the 175 houses, walls, and roofs of our zero-lot community in Boca Pointe prior to painting each house. In the past years of employing less than adequate Shylock painting companies Hartzell had a momentous job of righting all of the prior wrongs in order to provide our community with the best paint job we have ever received. In addition to all of the structural corrections that had to be addressed, the crews also had to handle the variety of community personalities of our residents. Everyone from the painting crews on site, the crew foreman, the general managers, the office staff members, and the accounting department all remained courteous, helpful, and accommodating.
Eddie Holman, Owner of Hartzell, was on site almost as much as the painting crews throughout the entire project. He was not just a visible presence but also involved himself in any issue that required resolution. Communication between the HOA, the residents, and Hartzell was always fluid and open.
I would highly recommend Hartzell for their painting ability as well as all of the other Hartzell sister divisions. The areas of construction and repair that was performed within our community is beyond reproach.
Hire Hartzell and you will not be disappointed.
Alex Fonceca was the supervisor over my 60 unit condo building. Dealing with seniors can be a challenge, however, he and his crew were exceptionally professional, clean, polite and very hard working. Anything that was brought to their attention was taken care of immediately. Always with a smile on their faces.
I would highly recommend this crew.
Helen Krantz
Southampton J KPIT
I could not be more satisfied with their work! The price was competitive, they were timely, VERY communicative and everything was done to my satisfaction and beyond. I manage our townhomes and own one unit myself. Everyone I worked with especially Jones was friendly and hard working. I plan to use them on my future projects!
I would like to thank Hartzell and mark for the outstanding job they did on my home. Not to mention the office staff Carly it was a pleasure speaking to you.
This company Damaged my car and hired a mobile detailing company to try and remove the paint they sprayed on it. I heard from several people that they do this all the time and let me tell you, they are horrible. I wrote them numerous emails, called them too many times, and now it is getting to the point where I have to get legal representation because this company wont own up to their mistakes. They caused damage and refused to fix it. They are very unethical and I will be reporting them to the BBB.
I've used them on three separate occasions to paint the interior of my home and they were amazing, work was pristine with no issues. They've also pressure cleaned my driveway and roof and were just as good. Our HOA used them to repaint the exterior of all our homes last year and they did a perfect job. I could not recommend them more highly.
We have been dealing with HARTZELL PAINTING CO. and Ed Holman for the past 18 years. Ed always has been a responsible individual that constantly continues to stand behind his product and the services and workmanship of his crew.
Happy 70th Anniversary!
Marlene Coleman, Pres. Of Waterford at The Cascades
Dottie Ashkenas Vice Pres. Of Waterford at The Cascades
I was overwhelmed with the service and quality of their work. They painted the interior of my home. AT first I was not sure of the color I wanted. They went out of their way to paint about 7 different colored squares on my walls to choose from. It made my decision much easier. When the completed painting my 3000 square foot home, I remember walking through the job with the supervisor anticipating finding something they would need to touch up or correct. I could not find one issue. They even painted my ceilings and garage and still I could not find one flaw. I will only use Hartzell for my painting needs for now on. They are truly the best.
The painters did an excellent job of painting the inside of the house and we are very pleased with the outcome. They were very meticulous in setting up and keeping their work area clean and tidy which we very much appreciated.