Hartgrove behavioral health system Review

Went there, staff humiliated us by making fun and cracking jokes. One specific I remember is that there was a man there they called "big baby" only because he had a learning disability

i was sent there and the whole time i was in an unsafe environment. the food is absolutely horrible. the staff treat you like a prisoner pushing you and putting their hands on you. also everybody curses at each other. and if i asked for anything they wouldn t give it to me until like 5 hours later. it s an absolute disgrace of a place and i m so happy i m out of there.

My nephew was here, one of the worst psychiatric facilities in all of Illinois. Number one the respect from staff to any family is none, number two they have zero care for their patients. Even if their patients admit that they need help they will just send them on their way, if a patient admits they want to self harm they will send the patient on their way. This is not what our medical system should be showing our youth. Our psychiatric system is better than this, what is it going to take besides for you guys to send someone on their way and for them to take their life 5 minutes later in order for you to straighten your act up and get this place together. Hold your staff accountable, I understand it's a hard field to work in but this is unacceptable.

lOVE THE STAFF LIKE BRE AND KIM IF IT WAS NOT FOR THEM THIS WOULD GET A 1 THE FOOD WAS GOOD BUT THE ROOMS WAS LIKE WE WAS IN PRISON AND WHEN U CALLED PEOPLE YOU HAVE TO CALL ON A WALL LIKE JAIL. THEY LET US WATCH TV.

They had my brother there illegally in the Psychiatric hospital. They refused him diabetes care. He was unaware as to why he was being held. A petition was signed by an off sight psychiatric doctor. We were denied a timely reassessment. Two CPD reports were filed. And they were on our side and agreed that our legal rights were violated. Our legal team is currently on the case as is the Chicagoland media. *****AVOID THIS FACILITY AT ALL COST***** my brother in laws condition declined medically and psychologically in their care due to their negligence and lack of protocol. If you love your loved ones keep them away from this facility. I wish I could give this a negative rating.

My girl was seen by Dr Pettigrew. She is one the most kind and caring Doctors I have met. She did an amazing job to help me and my girl. I will consistently recall her. She is a heavenly messenger. Much obliged to you Doc for everything you do. You have an effect

My daughter was seen by Dr Pettigrew. She is one the most kind and caring Doctors I have met. She went above and beyond to help me and my daughter. I will always remember her. She is a angel. Thank you Doc for all you do. You make a difference

My daughter loved the php program. Made lots of new friends she felt comfortable with. She enjoyed the food, the classes, the group time, even the van driver showed the utmost care and concern for her. Their transportation Dept worked continually with us and out ever changing needs. The counselors showed genuine concern. The medication staff was flexible and responsive to our needs. The security and extra precautions taken during the pandemic was top notch. All around, our experience was extremely positive. Would recommend and would go again if needed.

I ve been here 3 times for my depression when I was in my early teens. Now ironically 3 years later I was recommended to go back for out-patient therapy for the loss of my son. I m kinda hesitant to go because it will re-open some memories that I m not ready to deal with along side my loss.

If I could give this place 10 Stars I would. Their jobs are not easy at all. I suffer from Mental Illness but I m well aware of good caring people when I see them. I m proud to say there is a Community of great people that care. Joseph (the most caring man ever), Dr. Samanthgiri, Bailey, Paul, Chris, Latasha D, Louis, Anthony, Cameron, Devereux and Mahikah, I appreciate everything you guys did to help me on my journey. I will never forget