Harris Limo Review

We rented a bus for my 40th birthday to the NC wineries. We were referred by another limo company because the one company we wanted was full on our date. Upon speaking with the owner Allan, it sounded like this company would be honest, good deal and had confidence this would be a good company to work with. When we walked onto the bus, it was nice and cool. Then about 15 minutes into the drive we were sweating. The AC did not work in the back of the bus.
20 minutes away from our first stop, we smelled burning rubber and thankfully we had a friend who encouraged the driver to pull over because most likely the bus has a broken belt.
My husband called the owner and he said he would see what he could do. The bus company didn t have any other solution as we stood on the side of the road in the heat. The bus company didn t have any other means of transportation either.
The driver asked us to get back on the bus and we would chance it to our next stop. (I have picturzes to prove the broken down bus and all of us on the aide of the road if needed).
We road the rest of the trip, without air and the bus company sent out a mechanic who fixed the issue but we sweated the rest of the trip. The owner gave us a $100 discount after my husband complained to the driver. We do not believe this was a sufficient discount. It was embarrassing for my husband and I for our friends to be in a bus without air and expensive. This was a HUGE disappointment and do NOT recommend this company. We understand mechanical issues can be unforeseen, but another vehicle should of been sent or a substantial refund.
Update:
10/17/2018
I saw your reply back, we were NEVER offered a full refund. Service is your business and unfortunately you didn t.

We had the best time!!! James was a wonderful driver!!! Thanks for making it a special night!!! Highly recommend!!!!

Professional, courteous, and on time! Everything you could possibly want, this is hands down the best limo service in Charlotte. Weather you need them for special events, business events, or just a driver for the day. They are #1, loved my service and highly recommended.

Very professionally run for a complex request. We needed several options from high level corporate transportation to luxury event service. They had the most to offer and made concessions to our unique needs. Thank-you Harris Limo team!

We had an excellent experience with Harris Limo. We hired them to drive around a large group of people for a joint bachelor/bachelorette party. The bus arrived on time, was in great shape and the driver was very friendly. At the end of the night, the driver even offered to drive one of my friends back to his house which was pretty far from the original drop off point. We liked them so much that we hired them again 2 days later to transport the wedding party before and after the ceremony. Again, the bus was in great shape, arrived on time and the driver was great. We couldn't have asked for a better experience.

i have learned that it doesn't pay to be honest with people because they really dont care and are not honest with you.I booked their 28 passenger party bus and reserved it for 24 passengers at the time. A week before the prom we ended up More

Harris Limo was PERFECTION for our girls night out!!!! Clean, super professional, and very affordable! I ll definitely use this service in the future and highly recommend it to anyone for any occasion!!

We booked Harris Limo for our wedding and we are so glad that we did.
Booking the Party Bus was the best! Not only able to have all of our friends and their spouses with us... Plus other friends, we had a blast just driving back to the hotel. The driver was awesome, everything was taken care of and they were punctual. The next time that we have an event, you can believe we will be booking it through them again. If you are wondering if you should book, you should but only if it is with Harris Limo!

Called and confirmed a party bus for my boyfriends birthday. Left my card number with him and told him specifically NOT to charge it and that i would pay in cash. He charged my card 2 days after (charging me twice) and it took me over 2 weeks to get him to refund my money. I called him EVERY SINGLE day asking him politely to please refund my money (which he said he did) I was consistently lied to. Then finally my boyfriend called and had to threaten to take him to small claims court if he didn't refund me. Finally he placed it in the account.

Used for a buddy's birthday the bus was clean and driver was friendly and on time. I would definitely use them again.

Great service, courteous driver, and extremely professional. Made a last minute reservation and they were amazingly accommodating! Harris limo was on time and helped my friends and I have a spectacular evening! I would highly recommend them to anyone.

The service provided by Harris Limousine was on our wedding day was awesome! They got us to and from the hotels and wedding venue promptly and even gave us a complimentary upgraded vehicle! Vehicle was very nice and luxurious. Would definitely use again for an event.

Horrible experience with this company and its owner. Rented a party bus for new years. It was an hour late to pick us up and broke down afterward. We walked to the broken down bus to find the driver crying. The manager or owner had come, taken the money (cash) and left the driver there in the middle of the night. It was the drivers first night (and last prob) working. The owner would not pick up his phone until the police were called. He didn't give back the money until the police strongly encouraged him to do so. I don't know how this place has decent reviews. I suspect the company stuffed the ballot.

Perfect girls night out in uptown Charlotte. We had an exceptional driver and service. Driver was prompt, courteous, and very professional in his driving. The car is kept in great condition. Will definitely use again.

Truly positive experience and it was wonderful to deal with professional and courteous people, from the owners to the driver. We had an amazing experience with Harris Limo and I'd recommend them for any occasion requiring a limo or party bus!

Thank you for the excellent service. We had a great time in the limo, will definitely use again!

Dirty vehicle and air conditioner sounds like it is going to fall off. They might be the cheapest, but we should have looked closer at their reviews. Weeks later we are still waiting for some type of resolution and call back from the owner. The driver was not dressed professionally and was not very friendly. He did say that the owner was aware of the complaints and that he receives a complaint on most jobs! We will find someone else next time. Can not at all recommend.

By far the best limo service in Charlotte! I rented a party bus for my 21st birthday and it was such a great experience that my sister booked them again for her birthday! The driver was on time and very respectful. I was also impressed by how clean the bus was! Definently booking again for my graduation night!!

Loved them! Great service and the best time! What an attractive staff! Had so much fun for my friends birthday!

Didn't show up at all. Made an appt for Sunday pickup for an international flight. Confirmed with person on phone that it was an early morning pick up and was on a Sunday. They said no problem and confirmed with a credit card.

Didn't show. No one could be reached at the office outside of regular office hours. I had to call for a taxi. I was lucky to make my flight.

Excellent Customer Service. Will work With you to meet your demands and expectations! DEFINITELY RECOMMEND TO ANYONE!!!!

I highly recommend Harris Limo!! We were celebrating our wonderful friend's birthday, and we had more fun in the party limo (Minibus) than at the places we were visiting. The Limo Minibus was very nice, modern, clean and seated 12 people easily! The lighting and music options were awesome, perfect for celebrating!! If you want to have a super fun night, you definitely need to book a Harris Limo, along with our fantastic and cool limo driver, James!! You won't be disappointed!! Definitely 5 Stars worthy!!

This is a horrible limo company I had planned my event weeks before and they told me hours before that there was nothing they could do and that they would not be accommodating me .... I pray that the next person who uses this service doesn't become as disappointed as I was with this horrible service.

Called to get a quote, and he hung up on me before I could say a word.

Used the limo service and driver was on time and courteous. We used them to drive the family to a concert in Charlotte. It was a great experience Would highly recommend for a special event.

Exceptional service, professional staff, and fair prices! The party bus we had was in great condition and they were very accommodating to our timeline. Highly recommend!

THEY HAVE NEW OWNERSHIP! I just used this company a week ago and they were very professional. Alison kept up with me prior to my pick up date with prompt return calls answering any of my questions/concerns. The day of pick up the driver, Chris, was on time. He called, prior to pulling up, to let me know he had arrived. The bus was to our pleasing. Throughout entire night Chris kept up with me as far as departure and arrivals to and from our destinations. Excellent service and will definitely use again.

New ownership. We had a great experience, the limo was on time, very clean and the driver was professional, safe and friendly. Highly recommended.

verry nice service i have used their limos and the party buss
the hummer limo is awsome with tvs and radio cd dvd coolers i mean it has anything you want its awsome
and the party buss i dont know what to say.. but PARTY TIME awsome drivers and awsome busses

Great experience with Harris Limo. I have rented from them for several occasions the service is outstanding. They offer some of the best and largest limos in Charlotte. They have that boutique feel that a luxury limo company should have. The owner is extremely friendly and nice. Very charismatic. They call you right before your reservation. On top of limos, Harris Limo also offers Party Buses. You've probably seen many of their party buses in uptown Charlotte. They are really nice and not old converted school buses. Really comfortable. As a long time user of Harris Limo I would advise anyone in Charlotte to rent from them!

Thanks Harris Limo for a wonderful trip! I used you guys for my prom and I just wanted to say how nice the service was. Alex was my limo driver and he was so professional and accommodating. There was a lot of changes in location on our part and he was very patient in all the bustle. The limo arrived right on time and the staff was super friendly on the phone. My friends and I felt very pampered! We also used Harris Limo last Christmas for a McAdenville lights tour in one of their party buses and had an equally wonderful time with their driver, Rita. 10/10! Would recommend to anyone.

Got a limo with a group for prom. The driver was on time and the limo was clean and had plenty of room for our whole group with lights and speakers. The whole ride was great and I would definitely recommend this to others.

DISGUSTING AND CHEAP!! AVOID AVOID AVOID!! I was a passenger on one of their buses. I was in shock at how is this company still in business. radio didn't work right, the bus was old and smelled awful! The driver was nice but didn't have anything good to say about the owners or their equipment. I found out that they run another company Charlotte Party Bus to cover up their horrible reviews from this company name. When my friend called back in to complain the owner Don who goes by Alan to cover up his real name just tried to sweet talk her saying they were unaware of the issues and would fix them but according to the driver these problems have been around for months! I would never recommend this company to anyone.

I don t normally write reviews, but I had to after such a great experience! We used Harris Limo for a long overdue girls night. Our driver Alex was amazing. He was polite, and went above and beyond to make sure we had a great time. The limo itself was also very clean and well maintained. For the service & attention to detail, the price could not be beat. We will definitely use this company again!

We rented a party bus from Harris Limo and had a great experience. The driver arrived on time and was very patient and kind to us all. The bus was clean and I loved the fact we could play our own genre of music. We will definitely use them again. Highly recommend them.

Harris Limo is great! They took us to and from a concert at PNC and we're super accomodating, punctual, and friendly. They were very easy to work with and flexible with any changes!!

Yes!!! had a party bus for my daugther sweet sixteen birthday and her friends had a great experience. This is the way to go

I couldn't be happier with the service we received from Don and his team. The party bus was very clean and perfect size for our group. Our driver, James, went above and beyond to make sure we had a great time. Would highly recommend this company.

Have used them for party bus, limo, and town car rentals. Excellent experience with each one. On time and very clean. Had Alex the driver for each rental, would highly recommend Alex the driver!

Will definitely use Harris Limo again! We recently rented a party bus for my birthday night out and was more than pleased with the customer service,
vehicle and driver! Also, put my mind at ease to learn that most of the negative reviews were when the company was under previous ownership years ago.
Highly recommended!