Hamilton International Airport Review

Why would anyone one want to use Pearson airport if you can get a flight from Hamilton airport. Cheap flights cheap parking.

It shuts down when Pearson is still running perfectly fine in a bit of ice storm. You get what you paid for I guess. Lesson learned. I'll pay more next time to avoid the hassle

Newleaf is offering good price for the flight from Hamilton to Abbotsford. Nice small local airports. Cheap parking.

On Saturday my flight got canceled and then they rescheduled it, i didn t say anything to them, I was being very nice customer to them, I spent $102 to get there and on the way back. Then on Tuesday July 9,2019 I was literally there, the security took more time, but I already had my online boarding pass and everything, all set to go there were still 14 minutes for the flight and this lady at gate 4 at 6:38 pm didn t let me in, she was so racist to me and didn t even said sorry once, I hated the whole place, then again I was unable to catch the flight, spent more than $400 just for the uber 4 trips cuz at the first place I wanted to save money for the flight. I hope she get fired soon for her rude behaviour. Swoop sucks!

Security is fast, not much to eat or do while waiting though.

I like that there is an option to fly internationally. I like that the airport is small and I don't have to drive around too much. But the lineups are way too long and it takes much too long to just drop a bag off. This morning, we were already checked in, our bags were paid for but we still had to wait for about an hour just to leave a bag. There should be either a new line foe people who are checked in and have their bags paid for or have more people working at the counters.

Very convenient and much smoother check-ins than larger airports.

Amazing airport. Great clean facility. Fast check in. Everything nice and close without miles of walking like other airports. Always my go to airport!

I was sceptical flying a "discount" airline for the first time and couldn't have been more pleased. Flights are priced incredibly, airline staff were friendly and efficient!!! The airport itself is tiny yet has everything you need. Parking is inexpensive and close to the front doors, security was thorough/speedy and boarding very fast. VERY impressed!!!

Small enough that there is usually just 1 flight going at a time. If you are a little early then there is no lineup and everything is much faster than the big airport.

Easy airport for getting around, small and luggage comes out quick! Walk off the plane and onto the tarmac.

Great airport. Small, convenient, and a good place to fly within Canada or to the Caribbean.

Much nicer alternative flying to Nova Scotia than Pearson. Quick and efficient!

It's obviously way less busy than Pearson but the parking is outrageous for a rural airport. Cheaper parking at Pearson given there are private lots everywhere.

Small, simple, easy, friendly.
The very best airport I ve ever been to.
Thanks for making a stressful day so easy!!

pleasant small airport, very rarely delayed at departure and arrival.

Small airport and very convenient for us. Easy check in and security. Flew Swoop to Halifax last month and loved it. You have to go outside and board the plane on stairs... Something to keep in mind during winter flights.

First of all if you are not using your own transport, there is no direct public transit service. They want more ridership but not interesting in providing the necessary infrastructure.Regular uber is not allowed to pick or drop here.so you are being forced to use the higher version of uber paying double.if you are coming from downtown area.then first take bus27 and from their garage you will take wheel trans.if you can get there within one hour, this whole trip will take almost double time.to wheel trans, you don't have to pay again. I am surprised that why they don't introduce a direct airport service.it seems to me that administration or the mayor office is not interested at all.Now,we enter into the terminal.it is a small airport.it is ok until of you want to have a cup of coffee or want to eat something. Tim Horton is located there. The slowest man on earth "a young guy" is deputed to prepare food.you must be very lucky if you get your order properly and in a time frame.the best advice is only get drink from here and when you go to departure lounge,there is another tim located inside.buy from there.although they have small quantity and not the whole variety.On a cheaper ticket to come here does not worth.it gives you too much headache and stress.on the other hand airline like flair and Swoop charge even for the carry on baggage,too.so if they give you discount,the other way they get it back. This is my experience which is absolutely worst. Good luck with yours.

Great airport. Stress free travel. The time it took to park, check in, go through security was less then 30min. Very happy we choose Hamilton over Perason

I really liked the rental and the moving sidewalks and access to the Ferry, everything is easy to locate, the bilingual indications, very user friendly.

I used to love this airport but lately multiple planes have been leaving at the same time, causing havoc in the security lineup. Showed up 90 mins early as recommended, only to find that a multitude of people that show up 15 mins before their flight leaves, get to bump me from the line.

3 stalls in the ladies washroom, mine was missing the sliding lock mechanism. Washing hands was crazy as women where showing themselves into a closed area. If you are claustrophobic you might have an issue.
Airport itself is small. Overall design works but it could have been better. Tim Hortons on site -nice perk.

Very good for quick access to plane. Needs to get a good burger joint.

great place to hitchhike on the wing of an airplane, easy trip to mexico

Thumbs up to the guy in security for finding me and returning my Apple Watch that I left in the tray

Good airport. Nearly not as crowded with vehicles doing pick-ups/drop-offs as Pearson is. Flights are usually cheaper too.

Very good airport for Travel....not as big or busy as Toronto....Only downside is the parking is expensive

Although this airport is small, easy to navigate and very neatly kept, their parking is outrageous! 4 Days cost us $115, which in London would've cost us $60, Pearson off-site would have been between $60-80.

Their prices were more in line with London's at about $70 per week before they hiked them up. Apparently these rates were raised just a few days before we left according to the infographic we read when we arrived the day of our flight.

Our flight was cheaper than our parking and which will be the case with most Swoop passengers if you're gone for more than 3 days.

I understand COVID19 has had a profound impact on travel but I feel the new rates are insulting and price gouging. Not a good way to go about regaining lost income nor encouraging travel. Really made us wish Swoop stayed in London, as our flight was moved to Hamilton only due to Swoop pulling all their flights out of London.

Furthermore, their parking machines did not issue us a receipt afterwards and were very confusing to use, with all sorts of blinking lights, 5 different slots. Looked more like an arcade game than a parking pay station.

I wouldn't recommend flying out of YHM unless you have the money to spend on parking and it's not an object for you (or someone can drive and drop you off), but for us who had booked prior to covid and this probably going to be our last vacation until this pandemic is over, it was not a great end to our vacation--which was a very much needed sense of normality in these times.

I did email them for assistance. Should they refund me I'll remove this review or edit it to reflect the response in customer service.

This is complete rubbish. Delays today in to the airport exceeded an hour plus! We planned ahead, if delays are going to up to 30 mean it every access to the airport is under construction add to that the dump trucks lining up for the paving construction at the airport parking lot. All this added to delays. I typically have had nothing but good things to say about the Hamilton Airport, that changed today. My son will be out of pocket more than $500 when all is said and done. There needs to be much wider publication of construction and delays at the airport especially when they exceed hours and affect all access routes to the airport. Not fair to customers. Add to that there are no personal at the check desks so when late arrives do penetrate access to the airport there is no one there to help customers. An airport employee indicated the road was closed and was suppose to reopen at 4 pm but was delayed. The public depends on the airport and today it was MIA.

Cozy, no frills, economy but nice airport. Not overcrowded. Will use again!

Second time flying out of Hamilton. Second great experience. Parking, check-in and security were all great and efficient.

Live very loud music makes waiting most uncomfortable. Line up at Tim Horton only for the most patient. Overall not a pleasant experience.

Well it s well a good trip going to where I was going but I had to sit in a plane for 2 and half hour I was supposed to leave at 6:30 pm didn t leave till almost 9:00 pm. They didn t tell what was going but when 2 hours later they tell Orlando was coming. They could maybe tell us a earlier. But I would fly out of here again

Please update your website. It is beyond slow, causing great frustration and inconvenience.

Small, simple, easy to fly in and out

Flew to Las Vegas by SWOOP airlines.

After flying in and out of busy, crowded, parking unfriendly Pearson Airport, Hamilton airport comes to me as a big relief.

Small, compact, all inclusive, friendly airport. Thank God, no endless walking in terminal to departure/arrival gates. If you have only carry on bag, you can be out of the airport in 5 mins time. That friendly.

Long term Parking - two options. Airlort economy at $16.50 a day, a one minute drive Valair parking at $11 day. Inparked in Valair.

Convenient parking, free wifi and a Tim Hortons right where you need it.

Can you not fix the baggage claim area to be more fluid?
Lots of time wasted waiting for bags.
Maybe, have the passengers pick up their bags before entering into the arrival area.
Lay off the staff that are normally suppose to do it.
Your welcome.....

Flyers beware Security is very strict with their fluid ounces , luckily travelling with friend who checked hers in luggage otherwise I would have had to discard half of my toiletries. What they seem to fail to recognize is it s really all packaging that 1 qt bag is fluid if I were to empty all my packaged toiletries it wouldn t even fill. Didn t matter to them but in reality it should its customer service. Packages aren t fluid . I wouldn t have packed it if I didn t need it and I travel a lot just never out of this airport and it s never been an issue.

Most convenient airport, due to its size and efficiency.

Great place. Easy in right through. Excellent. Will be back for sure.

What a disaster. Sit on the tarmac trapped in plane for 50minutes. Completely under staffed. I figured at least they will have the luggage off, haven't even started. It's not even busy. Its midnight.

With the size of the terminal, it's so quick to get from the front doors to the airplane. I choose this airport over Pearson whenever the flights work.

Atrocious "international" airport security lineup all the way to the departures terminal door. "Security" line moved 4inches in 20min. Probably spent all their time confiscating liquids and gels. No flight could ever depart on time from this third world airport. No terminal announcements. No staff around. Never again.

Possibly one of the most Disorganized
Airports I have been to in my Life . For In Country Flights Get there 2 hours early and you will spend an Hour and 1/2 of that time in a Line up that encompasses every flight in the Building . Layout of building has the worst flow .Seems 30 years out of Date . Be prepared for a Frustrating/Discouraging Experience

One of the volunteers behind the information desk on the Sunday afternoon shift, she has a very stressed out attitude and gets very vulgar towards people across the airport. She demands that everyone stays out of her way. She has a very negative attitude as I know that volunteers cant be so controlling and obnoxious.

Love flying out of here as it has that small town airport friendliness and is certainly not busy either. Just needs better public transport connections to make it really stand out.

Check-In and security was pretty quick. BUT flight delayed 10 HOURS i am not blaming swoop beacuse it is not there fault. My flight was good. Swoop has a small selections of food on board but everything was pretty good on my flight to orlando. Staff were very friendly. My only concern is that they should have a regular tims after security. The only option for breakfast was the bar but they only had a breakfast burrito. Duty free shop way to expensive. But overall everything was good!

Behind Security on a short lay over. Still a long leg left to go and starving. Everyone is out to food. An airport with no food on a Friday evening.

Doesn t look like an international airport at all, few seating arrangements

Would ve given our first experience at Hamilton airport a 5 star but when trying to exit the parking lot we got stuck for almost an hour their parking system was down so every single car needed to be let out manually by the security guard! Tough after a long flight and having 2 toddlers

Played nickleback the whole time we waited for our flight

.. Just asking a favour...When the Lancaster flies over Burlington Mall ---could it make a couple of circles over the BURLINGTON Mall so I have time to get out on my balcony to see it.....I am 86 and a little slow in moving....I ALWAYS miss it when it comes over occasionally....THANK YOU VERY MUCH......Iris Laugher Dolson.......( BURLINGTON MALL-----NOT Mapleview Mall ).

Great little airport, easy to navigate and very efficient!

Horrible experience when picked up my son. Disrespectful staff at pick up area. I was confronted by a security employee, a kid with 1/3 my age. No training. Really bad experience.

Small regional airport ease of parking.Good Air museum nearby with live vintage aircraft flights

Excellent airport, just needs to adjust to all the new passengers. My question is with security.. How does one get a home cooked curry thru security to open and eat in a small airplane and others have to throw their kids juice boxes away??

I did my 300NM here. Such an awesome airport with friendly staff

Amazing service & all the flights on time. I really appreciate efforts of the staff!!!

The airport had no place for seating, and the car rental place was far from the airport which was previously not mentioned when renting the car. I would not travel from this airport again

Tiny tiny tiny airport. Not busy, not much choice on food, etc. But no delays and no check in wait.

Great customer service. Easy bordering even with virus

I really like our little local airport. Quite convenient for getting around Canada quickly from Hamilton. Quite simple.

I always fly into Hamilton.. but flying out of there is getting annoying.
Long line up that starts by the checkin s, then wraps around by the arrivals..
And only 1 security lane open, with 3-4 flights leaving.
I think the airport needs to step up there game!

Great airport for fast travel. No need to deal with all the madness of Pearson's airport

Calgary tourists, disappointed with lack of knowledge about connecting transportation choices to leave Hamilton. Also frustrated no rental cars available at the airport, or in Hamilton. Uber was the only logical choice , bus transportation was confusing and not on time .

Great staff; very helpful! They understand the stresses at arrival-departure pick up and drop off!

Easy access to highways and a very smooth transition from check-in to departure.

Small airport with easy access to flights with few food options. Tim hortons as always in every corner.

It s a small airport.We flew swoop airline to Jamaica from here.There are not much duty free shopping here.If you are flying in winter make sure you dress warm because you actually have to walk to your plane and take the stairs.I am glad that there is another option now other then Pearson to fly and because this is a small airport it s not complicated at all to find your way.

Flying in and out of Hamilton is much nicer experience then Toronto Pearson, if you don't mind boarding using airstairs instead of a jetway. I actually like walking up to the aircraft on the tarmac, it's a sensory experience, noise and smell of burning jet fuel. Its like a step back in history! Unfortunately Swoop is a circus joke, but that's not CYHM's fault. 5 flights leaving in 1 hour and 15 minutes, not enough baggage check staff for 600 people all showing up at once. Guess I have to go to CYYZ next time. Shame as Hamilton is really a great airport :(