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I
4 years ago

We'll like to express our gratitude to the service...

We'll like to express our gratitude to the service render to myself and my family throughout our stay at your hotel Habtoor Grand.

We enjoyed our stay, it was very comfortable and your building is very iconic and beautiful
All the team member where amazing. Martina and Gagan were exceptional. Went all out for us from taking care of our daughter to Tidying up our room. We were treated like a VIP, pampered and taken good care of.

Thank you and we hope to see you all very soon again

H
4 years ago

The pool is pretty good but a little worn down. Th...

The pool is pretty good but a little worn down. The whole pool is too deep for children but the children's pool is only good for toddlers. They need a shallow end. Even though the hotel is on the beach, it's a bit of a walk especially when it's hot out. I'd say about 300m? Location isn't great for restaurants etc. Rooms are strictly 4 star except for the bathroom which is pretty nice. The family suite is large. Service is excellent.

M
4 years ago

More

M
4 years ago

Nice

S
4 years ago

The restaurant is comparable to a canteen. Loud an...

The restaurant is comparable to a canteen. Loud and uncomfortable. The food is partially burned otherwise acceptable. The pool is ideal for families with children. The gym is excellently equipped. The rooms are well furnished. Everything is private on the beach.

k
4 years ago

Good

A
4 years ago

The hotel is beautiful .. and sophisticated .. And...

The hotel is beautiful .. and sophisticated .. And completes the beauty of the place with the ethics of distinguished staff .. I had a reservation for the holiday period and I had to postpone it for a very urgent situation .. Thank you to the management of the hotel to appreciate the circumstance and delay the booking .. Thank you to the receptionist Mr. Ali for all his welcome And service and creation ok.

E
4 years ago

The staff was welcoming and friendly. The location...

The staff was welcoming and friendly. The location is great and convenient, close to marina and JBR.

The room was tidy and nice. The view was great it overlooked the palm and JBR. You can also see skydive Dubai and watch the skydivers in the morning. They have great restaurants and if you like south African restaurants then you are at luck and should try the grand grill they have amazing steaks.

I spilled BBQ sauce on the bed sheet and expected them to change the sheets but instead they just flipped it inside out. Which makes me wonder if they actually change the sheets. We highlighted this to the reception when we checked out the next morning.

A
4 years ago

Great service.

Great service.

Could use more plugs for cell phone charging. Could use 2 paper coffee cups to make coffee to go. Shower ran on floor..they came right up to clean up, fix shower & replace towels. Too far from everything in Dubai. Didnt live the location..cost me a lot of $$ in cabs...but used mall shuttles often. Beach is a far walk in heat, but pools were great.

Habtoor Grand Resort & Spa

Habtoor Grand Resort & Spa

4.4