Habitat for Humanity of Weber and Davis Counties Review

Wow, this place is really amazing. They really go above and beyond to help people get what they need. It seems like the staff is really dedicated to their mission. Their office manager Dixie is a class act. She is so sweet and caring. I think she is the brains and the brawn of the whole operation. Without her, I don't think the organization would even exist today.
I'd recommend anyone and everyone to come volunteer and donate to habitat for humanity of Weber & Davis counties. You can really make a difference in your community if you do.

They saved me several hundred dollars, I got to contribute to a worthy cause...WIN, WIN!

I had a really hard time finding this place and then it was closed

I wrote the following & contacted the new Manager. He did apologize for the other manager's inappropriate comments and actions. I won't be shopping at the ReStore in Ogden any time soon, but I do consider this incident to be more of a representation of the Wearhouse Manager who made the comments than of the company.

We love Habitat for Humanity. The Restore in Layton has a huge selection of quality items for your home. The staff is friendly and dedicated to serving you!

Many items, especially the small ones like plumbing and electrical parts are priced around double what you can buy new at the local home improvement store. It seems the people doing the pricing have no idea what things are worth. Yes some of their prices are good, and you can find some good deals, but you have to do a lot of digging to find them.

Lady running the register doesn t belong in customer service, she is mean and rude and acts like a hateful person. The manager is a unreasonable and obtuse individual. The price gouge this store has gone through is ridiculous. I won t be recommending or shopping at this store ever again.

Great place to buy tools for cheap, you might need to browse a little, eventually you will find a great item at a great deal, proceeds will go to help the community, you can also volunteer or donate for a good cause.

It is also a place where Red cross and united and where Weber state University's communities is at

Was extremely disappointed in this place in their pricing I have been a builder and a contractor in three different states where our company had donated to Habitat for Humanity because they were helping people in need and as their foundation for building homes for people is limited and chosen very selectivelyI personally only know of one person who is a vet who was able to get into the program and get a home built and yet his mortgage is the same as mine if not higher and when I went to do some remodeling on the home that we bought for my mother who is disabled I was A little disappointed in their pricing and the managers and willingness to work with anyone on the prices while they were selling doors that were busted up and big holes cut out of them for close to 70 bucks to paint brushes that were $.70 that you could compare to Home Depot at $.70 I bought a canna paint for $10 that was halfEmpty and when I got home had a layer of thick residue and could not be used I did went to Home Depot and bought a full canna paint in the price down section for nine dollars they had sheet rock at habitat that was 3 foot by four Foot that was five bucks when I went to Home Depot I got a 10 x 4 sheet that was in a price markdown section for six bucks so as I will continue to have my personal view which was not allowed at the store and was treated very rudely when I had made the suggestion of working with their customers since everything they get is for free and it is not our responsibility as contractors to pay for their huge large stores in a knowledged overhead that they don t pay because most of them are volunteers anyhow so while they re getting all of this stuff for free and making millions off of Us having to pay not one single dime for any product that they overprice but they have some of the most elaborate stores for places like Salvation Army and Goodwill still stick to the old fashion so if you re a contractor thinking about donating let s try to come up with a different avenue then Habitat for Humanity one it s going to actually help people and not use our donations For their success.....

Man! This is a hard review. I love Habitat for Humanity and love what they do for others and I want to support them. There was a lot I disliked about my experience here but there were some pluses. Maybe the constructive criticism in this review will help them be successful in the future.

Pros:
+ It s a massive store which means you can social distance to your heart s content and they can fit a lot to be displayed
+ I was able to find a few good deals...a few pieces of furniture
+ one of the guys on the floor was very nice and chatty while he helped me load my car

Cons:
- The cashier was a bit abrasive (both to those on the phone and those in the store). I don t think she meant to be. It just seems that is her way with most people. She did sweeten up quite a bit when someone she knew called.
- It seems as though many customers, at first, thought this place was overpriced. I hadn t seen much about that in the latest reviews so I took a chance when I was in the area. I wouldn t suggest coming here if you haven t shopped around for this kind of stuff and know the going rate. You may end up paying near to the same price for used as you would new somewhere else. There were specific things I was looking for but usually, at the other Re-Stores, I browse along the way and end up getting $100+ in other items. I browsed but my pace hardly ever slowed at all. One quick glance at the price and I was done. When I arrived at the section I had come for (lighting) I was floored. Almost all prices were on par for similar items at Big Box stores and many were less modern. I had found a chandelier at one Re-Store but couldn t swallow the price. I came to the Layton one and they had a very similar one for double the price! I dropped by the other ReStorea couple of weeks later for other things and it was half the price it had been before (so now a quarter of the price of Layton).
- I do think some areas are organized well but I would pass by some shelves where items were just laying there hodge podge. I m not a home improvement expert so maybe there was some connection to all the little pieces lying here and there? I decided not to even try to look for the small electrical items i needed after that point.

Now, anybody who lives in the cities near this ReStore understand the conundrum with real estate there. It s getting expensive. I m not sure if Habitat for Humanity is lucky enough to own this building or not but, even if they do, it has to be expensive to keep the A/C running, employees paid,etc. I can understand that you would need more cash flow to pay all of that. Going about it by pricing items as they are now is ok if your cash in is more than cash out and that s the business model you want to go with. If you want to be more profitable though, I would lower the prices or/and find a more affordable place if necessary. Maybe operators of this ReStore could travel a bit to the nearest other ReStores to see what their pricing is like and make a small increase on those prices for like items at the Layton store? Maybe head across the street to the DI to price similar items in your store comparatively?

I m looking forward to checking back at the store in a couple of months and hopefully I ll be spending $100+ than I plan on!

Great staff, manager made a great compromise and I got a great deal on a used dryer. They even helped me load it up.

The store is nicely organized and clean, and the staff is super amazing and helpful!!!!!

We schedeuled an appointment and later found out that we weren't able to be there when the pick-up truck would be here. Attempted to call the Layton number which was not in servive. Then called the main office where the staff could do nothing, I asked to be transferred twice and was hung up both times. I would rate higher if staff weren't so unprofessional and the phone number was up to date.

Not much of a selection in countertops, but that may be expected from a used building supply store.

Great place if your looking to do some home repairs this place is top notch if your on a budget and the people are fantastic I love this place and knowing it all goes to a good cause is a big bonus. And they take donations as well great place to donate your left over building materials by doing so your helping others