Hôtel Mercure Paris XV

Hôtel Mercure Paris XV Reviews

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Rooms in a sorry state.

Rooms in a sorry state.
Dirty and dusty carpet and curtains.
And better not to mention the food ...
Do not be fooled by the photos, nothing to do with what you find once you are there.
They have already deleted a previous comment for me, the criticisms from what it is seen do not take them well but if you do not want criticism, take care of the customer.

Cancellation of our room booked since June 5, 2019...

Cancellation of our room booked since June 5, 2019 on ACCOR HOTEL without explanation. We chose this hotel for the proximity of our ceremony the next day, the underground garage, the restaurant of the hotel
We were transferred 1 hour before our arrival at the Hotel Mercure Paris Tour Eiffel Pont Mirabeau by the Hotel Mercure Paris 15 Porte de Versailles
Reservation number: HKVLGVQF from 21/06/19
No cancellation was made by our wish

Positive welcome, staff attire at the home leave desired for a 4 star hotel.
- Very very disappointed with the room We booked 17 days before our arrival a room with a bed for two people + underground parking, those was not the case in this hotel two single bed glued.
- no parking.
-When opening the window a lot of spiderweb
fridge running but no cold
-No sound room noise of the passage of the RER (and yet we were on the 3rd floor)
- breakfast 17 (review the quality of the products)

Very well

Very well
Exhibition park accessible by foot

Very very good hotel in Paris !!!

Very very good hotel in Paris !!!
Very well placed, super welcoming staff, we really don't have the impression of being in an extra chain.
The breakfast is complete and if anything is missing, the staff will bring it back to you.
The decoration is really nice.
Eiffel Tower, metro, parc des princes nearby and I forget.

I really recommend this hotel

Great

Location and accessibility in the city is the best...

Location and accessibility in the city is the best!
There's a supermarket, bakery nearby.
If you walk for exercise, you have a takeaway sushi house.
Rooms are clean.
I plan to stay here again next year.

Nice hotel even if it is small.

Nice hotel even if it is small.
Well located in relation to the Versailles park (not even 10 minutes on foot)
Full service on arrival and departure! Always a small gesture to make the stay go well!

When we first arrived the receptionist was very f...

When we first arrived the receptionist was very friendly and welcoming. This continued throughout our stay when we met all the staff, nothing was to much and they all were approachable and friendly. The rooms were also clean and tidy. We had a very enjoyable time. Will definitely stay again!

Expensive and very simple hotel. Like most of the ...

Expensive and very simple hotel. Like most of the mid range hotels in paris this was not different. Small rooms, bad breakfast and expensive for the value you get. Paris is a complicated city regardibg hotels. You have to really pay a lot to get a nice place.

A relatively small hotel with 52 rooms in the 15th...

A relatively small hotel with 52 rooms in the 15th arr. located in a side street. Despite some confusion with the booking portal, the service was very friendly. We didn't use the breakfast because we visited our family. Paris visitors know that the rooms are as small as the apartments here because they are so expensive. You could just about the large double bed. Two consoles, a luggage bench, a small desk with a kettle and 2 seating furniture complete the room. The house makes a neat impression. The room and bathroom were clean. There was everything the prospectus promised. It is about 500 meters to the Seine or the Generali balloon or about 2 kilometers to the Eiffel Tower. France went on strike and there were some restrictions. All in all a good place for a city break if you just want to sleep in the room.

Correct home, clean room but limited space for two...

Correct home, clean room but limited space for two people, tiny closet and no place to put away or put a suitcase! Rich breakfast but room invaded by noisy customers, incorrect but the staff did nothing under the pretext that they are customers ... But those who suffer are also customers!

Bad. For the price it could be better ...: it is d...

Bad. For the price it could be better ...: it is difficult to go around the bed and a few details leave something to be desired: no brush to clean the toilet, the joints of the blackened bathroom, limestone. And if you want to have breakfast, it's overpriced!
On the other hand the bedding is very comfortable and the welcome pleasant.

Its a very nice hotel to stay in quite near from t...

Its a very nice hotel to stay in quite near from the metro station staff is very kind and polite rooms are little small but that doesn't matter when you have gone to explore the city definitely recommended.

The reception is very nice, the staff is smiling. ...

The reception is very nice, the staff is smiling. Breakfast side nothing wrong, there is choice and the products are fresh. The hotel is very quiet and very well maintained. And the big plus is a WiFi powered fiber optic for a quality connection.

Yed

Not all staff are friendly and helpful. There are ...

Not all staff are friendly and helpful. There are also few who speak English, so communication is sometimes difficult. The parking garage is very tight and regularly full (despite having already paid for it) but you can also park your car outside in the area. Room was cleaned well and breakfast was fine.

Small, very nice Mercure in a really quiet and sho...

Small, very nice Mercure in a really quiet and shopping area on Vaugirard .... The staff is very professional and welcoming ... the rooms are spacious and impeccable .... the breakfast is perfect pt and the space is cocooning .... a Mercure to discover 2 steps from the tram .... metro .... and several bus lines .....

Good

I remove one *, for not being able to pay with Bit...

I remove one *, for not being able to pay with Bitcoin.
Compared with Spanish hotels, it is a 3 *.
The staff very friendly.
Well located, to access two metro lines.
The breakfast, improvable.

I want to say a special thank you to your staff. T...

I want to say a special thank you to your staff. They were very kind and helpful. This was a birthday trip and my first time in Paris and your staff helped made it a very memorable one. Your hotel was perfect! The rooms were great, love the atmosphere and decor. The morning breakfast was delicious. The location was even better than I expected. Please tell your staff to keep up the excellent service.

I returned yesterday from Paris finally leaving th...

I returned yesterday from Paris finally leaving this hotel, as soon as you enter the hotel you are enchanted, but it is only appearance !!!! Pessimooo service, the waiters are rude, clean, non-existent, as soon as you get close to the elevators you smell dog piss, eat very badly and above all there were people who were gluten intolerant (qst the hotel had been warned beforehand) but they brought food by pretending to be celiac and a girl got sick !!! . I have traveled enough to be able to say that I have never seen a place like this in my life! Assuming that I am a very tolerant and elastic person ..... NEVER MORE IN THIS HOTEL NEVER AGAIN WITH THE FRENCHES.

Hôtel Mercure Paris XV

Hôtel Mercure Paris XV

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