The nurses are really at the top especially those at night. Doctor I saw it when I came up from the explanations block very quick and brief, and said to me you will not see me again !!! At the level of the appointment mail never received fortunately that I telephoned one answers me you have appointment tomorrow super for the organization. As I had a cancerous tumor in my breast he said to me you need a bra support that attaches in front, you go to a sports store. Except in sports store there are many bras that s attach in front but not necessarily good for strong breasts. I remind them they never knew how to orient me. I see a doctor on Monday January 13th for the results to see !! apart from the fact that for a hospital the meals are not too bad. The rooms without showers.
I went to this hospital on Friday September 25, 2020 to see a friend in paliative care in the UDEP second floor building. It was 9 p.m., I had driven a lot. The hospital was empty. I was accompanied, confused and sad. I was extremely well received by the nurse who was behind the kiosk. The person accompanying me did not want to wash their hands and this nurse had the patience and the right words to help me make her understand that it was important. She didn't get mad, she didn't use harsh words. She was just understanding and reassuring. What I appreciated in this moment that was difficult for me
There is too much money at stake !!! the fight against cancer is not reliable. For example, lung cancer was treated in the same way ten years ago, nothing has changed! Labs first sell their stacks of useless chemios and do not do research in this area, since it pays a lot! how many thousands of deaths a year and no innovation? Pitiful! really pitiful! I would be ashamed to be a pulmonologist, with so little progress in research!
Top Cancer Center, with advanced technology and research. My mother was treated for gastric cancer through robotic surgery. Including very excellent counselling by surgeons. Almost all staff are bilingual; english speaking. However nursing staff don t speak english that well; nevertheless very caring and do make the effort to assign an english speaking nurse if possible.
Having been hospitalized in 2005. And keeps a very good welcome and followed by Dr. Fizazi as well as Dr. Deluca
Very good treatment is the most important. The rest is secondary
1st RV for the thyroid All went away TB personal adorable, Nurses are caring and comfortable The doctor sonographer charming just as much as the surgeon all very pro And yet I was very scared!
excellent care and congratulations and thank you for the hospitality and kindness of the caregiver.
My daughter is in D1 Paris for a transplant concerning her acute leukemia. I recommend Gustave Roussy's institute. The staff is on top and more than benevolent. I admire them. Do not hesitate to donate. Thank you
My life was saved thanks to this hospital when I was twelve years old; I carry in my heart the memory of the doctors Madame Flamand, M. Le Merle, Mme. Kalifa, Mme Odille Oberlin for ever (pediatrie gustave Roussy 1980) Thank you Emanuelle
Superb center with very many specialized oncologists, to be admitted, it is necessary to mm that one is reached of cancer ..... or even already there is patient in the past mm 20 years before.
My little boy was admitted to this center and he received no care. The radiologist, who is too busy talking to the nurses, often has no time for us. Fortunately we fled this property after several blah blah meetings. Our son is now in good hands of pros in another hospital in Lyon. The doctors of Lyons said they were unfortunately accustomed to see patients arrive at home disappointed and revolted the ability to treat patients in this Roussy Institute. IGR = empty corridors, crowded waiting rooms, and oncologists and radiologists on breaks, in the canteen or cafeteria. Drab. We had the right SLR to leave but in Lyon the teacher who took charge of our little Sylvain said that we had done well to save ourselves and we saved our son at the same time; that there are many scandals to Roussy. Do a search on the net / poisonings / active radioactive waste / ....... C is a very sick center ........: (
Thank you. To all this great team, to rediscover the joy of living.
If you have an appointment with Dr. Obongo, know that it is systematically 2 hours late.
Great reception and support Nice and competent staff Dr. DHERMAIN listening and available
Ral the bowl of late appointments at each appointment minimum 1h 1h30 late
Seen in consultation with dermatologist Marie Reigneau. Excellent practitioner. Very attentive and taking the time to explain to us what she does and why. Caring and respectful of her patients' bodies, she asked me if I was okay with undressing and removing my bra to look at my moles. Really very nice to feel a person who really takes care of us.
Adored is a strange word when one is at the IGR. I have been accompanying my neat wife for breast cancer for 7 years and I welcome
I wanted to warmly thank the real-life teams. My father passed away that afternoon there. They have accompanied us in a remarkable way through this terrible ordeal. Unusual profesionalism. Extraordinary empathy. I am proud to have such incredible health services in this country. Thank you ... thank you again ... Plus one of the nurses is awfully hot ... which occupied my mind ... well I think it's not on purpose but good ...
Perfection does not exist It's up to the people concerned to express your feelings, otherwise nothing will change.
Good care of the patients, but lack of staff, temporary workers no longer want to accomplish missions in this hospital because the health care team treats them like men and talks to them no matter how
Neat for 2 years, I observe a competent staff obviously but also welcoming and caring. The services discuss among themselves and this is very important.
Catastrophic! Does not take care of the follow-up of their patients A brick factory. Ancologists do not talk to their patients who must no longer eat sugar while cancer cells feed on sugar!
welcome with information. impeccable tracking comfortable waiting room. Nurse and secretary very well. For the moaners take a ride in other Establishment style Paris Nord. To name just him there you will see the welcome in discussion with his girlfriend on the phone, a doctor who announces in 10 minutes that you are not operable. At Gustave Roussy I become operable with 4 days of hospitalization. thank you to all the staff.
I was followed in this institute during my breast cancer. The nurses are despite their work overload always smiling and caring
GUSTAVE ROUSSY DE VILLEJUIF HOSPITAL ITEP SERVICE The new protocols that are sold to patients like the American dream ... No follow-up, no communication with the family! My father, after fighting for almost 4 years, died of throat cancer and a new protocol (never tested on humans) which he accepted as his last hope. He was made to sign papers saying that if it was wrong he could withdraw at any time! But it's wrong ! His state of health seriously deteriorated and he had to be on his deathbed for the doctors to finally decide to stop their rot on my dad! Very negative and disappointing assessment !!!!!! It is even shameful! No truth told even being a demanding and realistic family. It's incredible ! Lying in this kind of situation is unacceptable and unforgivable. Is it normal not to have any information about him when he clearly lends himself as a guinea pig to science? No, I do not think so. Is it normal to fight for 2 weeks before you can have a doctor in front of you? No, I do not think so. Is it normal to see a patient almost every week with bleeding necks and send them home just because the dressing is just poorly done? No, I do not think so. Is it normal to see the patient undernourished but not find any solution? No, I do not think so. Is it normal that by going to the emergency room with my father in full bleeding, we are told that there are not enough places and that we have to come back tomorrow when he absolutely could not do another 1h30 drive? in this state to go home? No, I do not think so. The disease killed my father and that's for sure, but it's not just her who has something to do with it unfortunately. Honesty, frankness, respect for the patient and his family (communication) and so on are largely not existing in the service of ITEP !!!!!!
Just a great welcome and a lot of professionalism from everyone.
The site for tracking does not work, to have an appointment you can not fall on someone and when it happens, the person is very unpleasant.
Quality hospital with advanced staff. The saturated parking remains the only black spot ..
It's a very big cancer hospital I'm happy to be followed by the pack I do not trust
One of the harshest wars is raging within the Gustave-Roussy Institute: that against cancer. Here, it is the first European front, since it is the very first private control center which bears the name of the creator of the first consultation dedicated to cancer patients. 2,600 health professionals use the latest technology to cure adults and children with frequent or rare cancers. We can make a donation to help research on their website.
Inadmissible to make people wait so !! Appointment at 14h, 16h still not passed.
Hello. I am looking for a patient from Poland who is most likely in this hospital. Is there anyone who could help me in this matter?
The hospital is more commercial than therapeutic, tired services, months appointments and bad handling.
Survived cancer here.. gratefull.. missing a star because everyone including doctors smoke tons of cigs here and for the cig butts on the floor
They just saved my life. Thank you to all the doctors and nurses I have come across for years, you are all great
With the hematologists of A Mignot, also housed in A1 medicine in Rambouillet, the pointed service of H. Mondor for the biopsy, I survive 10 years after autograft of bone marrow performed at Gustave Roussy!
My wife has been treated at IGR since 1973, she has operated more than 20 times, and we still have great admiration for the quality of care and follow-up, pain, chemotherapy and follow-up. home .
All the medical teams are pro, and it's a big organization. I speak from experience and it is surely the best place to cure cancer. The difficulties come from the lack of means ...
They are all certainly very "good" ... but I still felt like I was in a factory at Cancer. Most nurses, doctors, oncologists, secretaries are not listening ... Too bad, I do not feel good in this establishment: I miss this human side. And these expectations ... Each time you have to take a day off for a simple appointment. At Chevilly-Larue, it's totally different ... It's much more user-friendly.
A serious and very responsive establishment, a very competent team, special oncology allograft service, 5 weeks or you are reassured and very carefully accompanied. Thank you again, I will never forget you, your kindness and kindness Olivier
Teams accessible and listening, with a care full of humanity. With great respect for professionals who have chosen, through their career, to come to the aid of their fellow men who are suffering from the disease Thank you
Brand new consulting hall. But it's difficult to park. The piano so people can play distracts from the wait.
I would like to know, kindly, as never to the switchboard, they do not speak Italian, nor English and they close the call without saying anything even in French. I phoned dozens of times for urgency. Oncological not for a quiz with prizes. Thank you.
Very bad experience for my mom. No listening, we change the oncologist without being warned, we do not take into account what you say, what you live, we move from one protocol to another without worrying about how the patient is doing. My mother was in a wheelchair because she was no longer standing up because of chemo, she was losing all her strength and they continued. We made the mistake of trusting them. They have worked hard on her as a subject of study. She had the feeling of being only a number. I'm talking about the team of oncologists. Otherwise in the hospital staff is like everywhere there are people very well (and thank you to them) like others who would do better to change jobs. My sister is in her turn and believe me that it is not here that we go.
Very disappointed by the responses provided by the continuous surgical monitoring team of the MORBIHAN service; My mom underwent an operation for 10 hours, the day before the intervention it is said that it is quite possible (including DR DR MIRGHANI ) to have news on the evening of the intervention from 6 p.m. then the lack of tact and diplomacy begins. Aside from handing the phone over, the staff do not send you any information, ditto for the secretariat orl; we were told to be watched on the patient portal in order to read the reports or there is nothing to publish. It is revolting especially when you live more than 150kms from the IGR !!!!
Very disapointed!! On the phone no one answers and the day I was able to join the standard that transferred my call to the service in the nose they hung up on my nose without saying anything !!!!! How to take appointment in this case!
Compared to italy, for research, it is super! But also in France is one of the best
A disaster, 5h waiting to tell us in the end that they forgot to return our file. Do not go, work at the chain degueulasse. And the secretary aware of nothing we raise 4 times that tells us must wait for the doctor . Twists
"All that we retain from our experience in the IGR that we called a radiotherapy and chemotherapy factory is that Tiphaine was treated like a number, condemned from the outset"
Thanks to you my mom had a pleasant stay of 3 days, the operation went very well, top team frankly I recommend this hospital a thousand times, my mom basically doesn't like hospitals but she is very happy come back thank you !!!!
Recognition for life. Among the best hospitals in Europe. Reception, availability, courtesy, professionalism, preparation, precision, humility, cleanliness. Thanks to all the radiotherapy and otorhinolaryngology staff.
A total disappointment concerning this hospital. We have a foreign patient for whom no respect, no thoughtful protocol, have been elaborated, despite a consequent financial support. They are not even able to renew the stay to this patient. The height: A paperless hospitalized who is unable to move to the prefecture of Creteil.The main fault: the social worker for the stay, and Dr. Gaspar for the medical side. We want to make a lawsuit for all this world of incompetents ....... A Parisian association of support to this patient.
Peace, mercy and blessings of God Do you ask about Halmsthefi, please advise me, God reward you all the best ask Allah to not see you hated
Super hospital .... and two doctors absolutely devoted to their patients in pain relief (Dr. Laurent) and psych-oncology (Dr. Dauchy). Thank you both ... thank you thank you thank you!
Tip: Replace your secretarial switchboard with an automated patient management program. We don't know, maybe the program will be capable of more empathy than them. Heavy impression of calling the McDonald's standard. Perhaps they are so used to treating cancer that they forget the empathy and emotion that patients can experience ... Edit: I moderate my opinion, dropping it from 1 to 3 stars. With hindsight, we cannot sully the reputation of an entire institute for the lack of professionalism of a few. I still believe, however, that the secretariat as a whole should review its practices. There are things that cannot be done. You have in front of people who are suffering, people who do not know if they will live for years to come. People are suffering and the secretariat has a role to play which should not be confined to managing schedules. Similarly, the management of schedules and appointments should be reviewed. It is not normal for a secretary to be able to decide when to make an appointment. This should be systematic: we end an appointment, we immediately plan the next step. But no, you have to put the pressure, be insistent to get what you want ... It's a shame Cancer is, as I see it, a disease that can sometimes play out down to the month or week. It is normal to panic, to be anxious, and to expect more from the secretariat than a person who will initiate the meeting when they have decided. If a director of this institute reads me, and would like to hear our feedback, do not hesitate to respond by leaving us a contact email. I will have no problem sending you my bad feedback on the subject.
A big thank you to AMEL for the hospitality and the precious advice of Dr. SERRAJ for my mother Moun the restaurateur;)
Super home bravo to all the team of the 3rd floor of Loiret gold side good luck to the patients as to the care team
The operator is really not very friendly, you have to change your profession, madam, we seem to annoy her. And to hear from the person hospitalized, it's the pompom, in short, zero pointed.
Very well organized and staff at the top! Doctors and oncologists who are extremely competent and who propose new experimental treatments that must be tried because very well monitored and effective! You have to go with confidence
I have been followed by IGR since the end of July 2020 for breast cancer and I am completely satisfied with the entire team of the service, whether in surgery, radiotherapy, etc. The support by all the hospital staff is excellent in addition to being friendly, smiling, with a lot of empathy. I did not encounter any problem even in the logistics and organization. Really top level.
I am in the hospital at the moment breast cancer the biopsy is finished I wait bravo and thank you to the team which knew how to put me in confidence I am so afraid. Human people is what I need today thank you all
I find it lamentable to summon the people at 10:30 and it is 14:00 and my wife is still not going for chemo I think I can tell you that my donations will be suspended
If you are looking for nurses, you will find them at the foot of the tower.
My brother was treated for 3 years for a solitary fibrous tumor (very rare), the operation was very delicate, 9:00 intervention. Thank you to this 1st doctor. Then, a cancer of the esophagus was declared after the treatment with sodium of high dose + all the scanners and MRI. The second operation went well but he was sent home after 2 weeks when he had to stay 4 weeks, he died at home 2 days after an internal bleeding. It's a shame that such an error can be ignored. And that care triggers cancer .. Respect the hospitalization time carefully even if a doctor advises you otherwise. My brother would still be alive today and he would be 45 if we had not listened to this 2nd doctor. Good luck...
Difficult to sleep there, with the neons of the facade that dazzle the room. (Yes yes, there are many beds contrary to what you are told, and the rooms are often empty ...) The teams are not developed, lack of humanity and consideration towards the patient or his family . Cracking lack of organization and consistency in the follow-up of the files. Administrative and medical follow-up deplorable! Committees postponed or canceled without notifying the patient. Inappropriate dosage. Unacceptable ... Quickly returned to palliative care for lack of professionalism. (Doctors who claim to be specialists and who are not!) Attention, prefer a hospital with personnel able to manage your pathology, there are others, this center of fight against cancer is a pool of doctors who would also like to practice elsewhere .... You have rights, claim them.
TOP MANAGEMENT. DOCTORS OF VERY HIGH QUALITY. EXTRA FOLLOW-UP. BUT WHY DO NOT SHUTTLE FROM THE ORLEANS DOOR FOR EASIER ACCESS IN PUBLIC TRANSPORTATION FOR ACCOMPANYING PERSONS
This institute did nothing for my poor mom except to make her suffer needlessly during what will have been the last 2 months of her life, give us false hopes, steal precious moments from her and leave her in terrible psychological suffering. The conditions of hospitalization are at the limit of mistreatment.
Dr. Karim FizAZI: if he still works, and his contact.
I regularly accompany my ENT oncology brother, doctor. Jano, extraordinary doctors, the consultations are square, as pleasant with the patient as with the family. Thanks to them, they don't do miracles but do everything they can .....
They have been with me exceptional, yes there is waiting But he takes the time to listen and to heal at best
Superb huge hospital thank you to doctor valteau couanet who followed my son and thanks to her he is forgiveness. If you have a sick child go to this hospital it's the best
I try to have a service to retrieve a radiotherapy file and the phone rings in the void ... There is a big problem there!
Meeting at 10 a.m., released at 2:45 p.m., for a committed file, lamentable !!!
Upon our arrival a very good care, the staff is listening to patients. Many thanks for all the people you help everyday you are all great !!!
In the year 2013, we visited him for my mother, where I worked on the chest, thanks to which from my Lord, we returned Kuwait safely and God heals every patient and patient and keeps you and your parents.
Hospital very well who followed my mother for 19 years and once there is nothing more to do Bah I get out that it will be palliative care for my mother and I loose like that overnight. Thanks to the Avicenne Hospital who tried to get back on the record and who is taking oral chemotherapy. Thanks to this oncologist for letting us go like this. .....
Dedicated staff and at the top of professionalism, an example to follow !!!
My mother is dead. I called to find out if I could see her again in the morgue. And the switchboard operator. Hysterical, do not listen, only position oneself in ecolali has not listened to a request, information already hard and difficult to understand its dialect. Thank you for changing that..need for nothing and be a real switchboard operator who would stay respected face the pain of others .. STANDARDIST TO PUT OUT. what chance of work the fishierep
I confirm what has been written by other users. It is inconceivable a switchboard that is not able to speak even in English and that the international patients department cannot be contacted since they do not respond to emails.
My son met professor Ducreux in 2016 for biliary tract cancer, at his question (I was present) do you think I'm going to be okay? this eminent professor replied "I would not be there if I had no hope". A year after his visit to Gustave Roussy, reduced to the state of a vegetable on his wheelchair after various ineffective treatments at this establishment, the professor came with his yard to tell him in 2 minutes I can do nothing more for you. (overall you can die now)
Super Home care, unfortunately many patients. And quite a long wait ...
Too bad that all the money collected at ODYSSEA goes most often in the pockets of the organizers (small puffs, small fish, etc.) as a volunteer I could see. Volunteers are treated like cattle and the people in charge of the organization watch us work. Lamentable atmosphere, distressing! I followed ODYSSEA from the beginning but now I'm sick and I'm not the only one, too bad, it's a big and noble cause and I prefer to donate directly to Gustave Roussy
