Guardian services Reviews

The gentleman I dealt with was very rude, I'm not sure why because I only asked him questions

As if losing your vehicle isnt enough, stealing personal property from someone who is OBVIOUSLY already struggling is poor taste. I would give no stars if i could. Also, very rude when you call with questions. For those who took my things i hope karma comes around quick

After reading the reviews you would think that this place would be hell, but it's the complete opposite. Representatives was polite and courteous. I overstand their business and it was hassle free. Thank You Ms. Julie.

Due to Covid I lost my car. Went to get my car literally the next day & had an bad experience with that. Which I didn t fault them (but I should had) because their attitudes are unmatched. SEVERAL items are missing out of my car which I do not understand because people work hard for their stuff. While searching my car an short round white gentleman watched me which i believe is because he knew they stolen my items. Life happens but to steal items out of some ones car at an time like that is just evil. Trust me karma will be coming all of you guys that work there way. Remember god sits high & looks low. Whoever the owner is. You need new employees NOW!

Very short answers and not a place with good people skills they may as well be replace with a machine. I went to get my car the next day and things were already missing and I have away to track some of the items thief will be caught.

Friendly staff but slow at processing paper work...prices are way too high also

On 8-27 here is how I picked up my car in Shreveport undrivable had to use tape and bungee cord just to drive it home all the way to minden! Now my check engine light is on with 5 codes ! My car had no issue before. I m currently waiting on a response from Kenner office. My car is unsafe to drive because engine underboost is messed up along with other issues. This is UNACCEPTABLE and hope these reviews will make this process of them fixing this faster ../ my vehicle was only here a few hours and they estimate to fix my car is more than I had to pay to get it back !

Customer service was nice and straight to the point. Its takes a day to process your vehicle and they will tell you to call the next morning to set appointment time for your pick up. Once you get there everything will already be bagged for you. Just show your I.D and can be on your way. 10- 15 minutes tops. The Baton Rouge location was very courteous.