Hollie Forsman is the reason for this terrible review, I cannot speak to the other professionals. Run away if you have to work with her. Terrible, rude, very unprofessional. She ignored emails and had a very bad attitude.
I've lived in Portland for over a decade, this is the absolute worst landlord I have ever experienced. Staff is dominated by rude, inexperienced, and unprofessional people who protect one another above protecting their tenants. Bed bugs like crazy, multiple fires in the apartment complex, several car break-ins, abusive management and office staff, trust me you can do better in Portland! Collins Circle staff was outright discriminating based on gender and income. Future employers, do not employ Autumn King or anyone from this company. Before Guardian took ownership of this complex I rated it 4.5 stars, now this is what it's become. Sad
Well, I need to update my review, my window is being replaced as we speak! Thanks to the owner they do read read the reviews posted here. Thanks again, it will be much warmer in winter now.
I am currently moving out of the Maurice Dear/Whitney Gray. I wanted it to be my home, but because of terrible management, odor issues and not providing reasonable responses to issues, it became a nightmare. Thanks for ruining my downtown living experience. To keep a long story short, I don't recommend living here. We would have extended our lease if a polite, reasonable fix was made to the building problems. GRES has a lot to learn when it comes to treating people with a little respect.
From the beginning they have ignored phone calls even the corporate office. I see this complaint a lot in the reviews. With a reply oh please call this number so we can fix the problem, it always goes to voicemail after 6/7 rings, and no one ever calls back from corporate, Iv been trying to call the office serving our complex for over a week no one answer calls or returns emails, we ve been through 3 management companies this is the worst by far
Some of the WORST MANAGEMENT AND CUSTOMER SERVICE SKILLS! Erin Randles at Whisperwoods Apartments as the new manager has displayed terrible customer service and knowledge, never in the office and incapable of returning calls. Has been a miserable experience working with Guardian Management! Never again
Great staff to work with. This is a great place for property management services. I would strongly recommend.
I am not sure how I ended up leaving a 1 star review... What I have seen thus far with Guardian is professionalism. I think everyone ion here doing reviews should try and keep in mind they are a business and they are trying to balance the needs of tenants and the needs of the property owners. This is at best a very fine line they have to balance on. I will update this as time goes on. Sorry Guardian for the one star not sure how that happened.
Utterly incompetent, abusive staff, negligent at all levels (shoutout to Kelly Paine). Natasha Morris @ Milepost 5 is never in office, never returns calls or emails.
Start from the TOP.... President of company......find your Portfolio person they are office and boss....... sometimes email is helpful, go through everyone.....if that doesn't work......start with Federal Housing, Federal Rural Development .....OHCS Oregon Housing Community Service, State Housing, State Rural Development.... If non work that would be interesting.
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