GRUPO GENERALI ESPAÑA Reviews

FAKE REVIEWS. Worst insurance company ever. The only good reviews are those from their own employees. Such as Hector Martin or Felix Montero.

Experience with the insurance of communities told very briefly: they change a downpipe for humidity; the humidities come back out; they refuse to repair again what they have repaired badly for fear of the fines of Central Madrid, leaving us an enormous destruction in the house.

Naturally, this is already in the hands of the OMIC, but from here I recommend never to choose this nefarious insurance company, whose incompetence and chic challenge to its clients are only comparable to those of its subcontractor Reparalia. You have to go to politics to find an alliance as embarrassingly inept as Generali and Reparalia (gives "yuyu" to write).

After the FILOMENA storm, our garden porch collapsed. We have been waiting for a solution for more than 2 months. This insurance is A SCAM. They tell us in the company that "they are full of work", with the unemployment that is there?
GENERALI INSURANCE IS A SHAME OF "COMPANY" - less money in advertising with the Leon, and more to fulfill its contracts and commitments.

The experience with this company today is disastrous, it is not possible to understand why when they carry out an appraisal of a claim they cannot be transparent and provide the client with it. It is inconceivable that a company of these characteristics should hire repair companies that are overwhelmed and are unable to solve the loss in time or form. And more inconceivable is that they obviate any complaint from the Insured by not responding to emails or cutting off telephone conversations.

I tell you about my experience with Generali:

My upstairs neighbor has insurance with this company that has damaged the ceiling of my bathroom.

- We have been trying to solve this problem since January 11
- The expert has been there twice, I think so far he is the only person who has been professional and lovable
- Every time I call Generali they only know how to say, I will get an answer within 48 hours. In addition to not meeting deadlines, they make me waste my time and money by calling them back
- The attempt to solve the problem has been to send me a commercial offer with a repair value that is below the commercial values that can be found in the market

Conclusion, I still do not have my apartment repaired, I have given you 2 very simple options;
1 - Send someone to do the repair
2 - Pay the value of the commercial budget

I want my apartment fixed please

Very bad management. I would put a 0 directly on them. After several days with an incident due to an URGENT authorization, no one has contacted me or answered the emails and I have lost my medical consultation. There are health insurances that work much better than this.