Grupo Flosol Review

Everything is fine in its clean place its very professional people in uniform its modern facilities its tidy exhibition halls as if it were in the offices of Uber the bad thing is that I do not count on a cheat of a chevrolet to continue working with uber

Poor service, do not feel like working, do not answer the phone, more than 3 hours to attend instead, little control capacity to guarantee services, they do not have follow-up.

Fast service, however due to the number of vehicles, they neglect some cleaning details.

Very good attention from the staff and very good information

Good service I recommend Fernanda Figueroa, excellent seller

Excellent service excellent attention especially The sales executive Jonathan casillas really attended us as it should be

Good agency to acquire a car and well trained staff

Good afternoon, I don't know the other advisers may be good but watch out for German Torres, he is an adviser boy there. It asks you for money from the outside since you advanced in the process "that you dial by processing of plates". All boxed or question. Or from before with the advisor that touches them, ask for the car of your choice but also ask if all the money would be outside the box and if nothing would be outside. So they don't want to be smart AFTER.

The attention is good, but they need to be more trained to the sellers, they only talk to you about the cosmetics of the vehicles and mechanically they don't know much

I went to service the car for its good condition mechanically speaking and that of an efficient service

Exceptional attention by the service of spare parts very attentive to give me directions resolved all my doubts and always with a smile 100% recommended

The worst agency, incompetent people, do not respect the time of the people, the workshop work is of terrible quality

This agency and service center is a very nice place, thanks to the kindness and courtesy they have with the client, it is something that is greatly appreciated and is what convinced me to acquire a car here, hopefully always keep that quality in the deal personal thank you !!

Excellent attention and very good inf. They tied me up. The advisor Fernando D. P

I would like to put zero stars but you can't.
Calls are not returned, nobody informs you of the status of the car.
They never comply with what they say.
They have no word with anything they promise you.
It is better to avoid this agency.
NOTHING RECOMMENDED

Very good attention, the advisor juan pablo super attentive and follows up on everything quickly I recommend them, the treatment was cordial and friendly, I hope they continue like this always.

Because I have 1 month and my car has not been delivered, they do not have efficient people who have informed you of the situation of your vehicle, the manager overlaps the employees so that you are calm or calm and does not solve anything

At the beginning they want to lower the sky and the stars to sell the car, they swear you a comfortable monthly payment, but they never explain you in detail, in the end in the contract you get a much higher, If the advisor Fernando Daniel Polanco contacts you, think about it twice, because it is very tricky, it promises and never fulfills, it offers you nothing, while others give you polarized gifts, rugs, or several other accessories, which according to him the very low profits arrive, it is never aware of the status of your car , you don't answer the messages if you have any questions, even the guy is upset. The agency is fine but really be careful with some of your advisors

The treatment is excellent, very good attention, the only detail is that of the repair shop for damaged vehicles, since it is very late and you have to be insisting that they finish the job.

!one! DO NOT WORK HERE AND NEITHER TAKE YOUR VEHICLE !!!
Bad service gentlemen!
The truth is, do not even take your car and do not even think about working inside, work inside and they are a disgusting person, not the majority, their work operation is saturated, they do not serve customers well, they use used spare parts and they charge them to customers like everything new.

I worked here and I realized all that and more, I say it because I have the courage to say that the pillars of that company are terrible!
they deny all their workers, they fire them out of the blue, service manager Cesar Alcaraz, Lic. Erika Solares only treat their employees badly, they have no value and they do not respect salaries and schedules.

You will know if you bring your vehicle here, if you work, I honestly only give my opinion since I do not raise false and we are in a Mexico free of expression.

Do not make the mistake of giving money aside, I did it because they told me that if in the end I did not want it, they would return my money without problems, and in the end I decided not to buy the car and the return process is bureaucratic and they want to charge me cancellation penalty.

Bad service, if you are considering buying a vehicle, NEVER THINK, are abusive, scammers who want to charge you all, 5 years ago I bought my unit here, they gave me an unprogrammed control, they told me that when they needed it they would program it without cost and now it turns out that they want to charge me for doing what THEY HAD IN THEIR MOMENT owed. Do. Of the agencies but recommended in services, customer service. THE WORST THERE CAN BE. If you want to buy Chevrolet purchase at another agency. Not here.

Excellent attention. Only in detailed automotive sometimes they do not clean the engine area.

In the service area, the attention is excellent, the punctuality with which the vehicle is delivered is very good.

When two cars went wrong one and support n there is no fix or change of my car be careful

Excellent atention.
Very satisfactory

the worst in agencies especially the manager miranda a few rats

There are people who are friendly and there are advisors who are rude in the way of attending to the people who take their car for repair even if they are not the owner but all the attention must be the same for all people

Take my car to review because it seems that the windshield water pump does not work, I had not even gotten out of the car and they already tell me that the warranty does not apply, lousy service. And that if you wanted to leave it for a diagnosis it would take 24 to 48 hours or your message is clear do not leave.

Poor service, do not comply with times and schedules

I would not buy there again, everyone throws the ball at the time of a problem

HEAVY TELEPHONE ATTENTION !!!! they leave you hanging and they start talking

Lousy attention! Actually I don't know why they have the second place of the most recommended, I think they don't have the adequate training of customer service since they are very rude, they don't pay attention to you, with a bad face, they don't have the capacity to solve a problem, They contradict each other a lot, really lousy service. NOT A STAR IS DESERVED!

In our company they have bought several utility cars and they do the services for our vehicles but in the last car that was purchased, not even some common doilies gave us ...

The service is good, and they have a lot of vehicle flow ... but I have been waiting for my invoice for 3 weeks.

At the branch the service is very good. By phone, not so much.

Horrible I took my car to basic service from day 1/07/19 at 9 am they called me that same day at 2 pm to tell me that the mechanic recommended the complete service of change of air filter washing engine etc. .. Which specifically requested from the morning did not require mentioning this to the srita told me she would talk to me to pick up my car today 1/07/19, it is a day that they do not call me since yesterday I'm dialing and no one answers they transfer me and they hang up they just threw away the treatment that the consultant who sold me the car gave me. NEFASTA ATTENTION

Excellent service and attention Too bad they do not have parking.

Always aware of the vehicles, always deliver in a timely manner. Excellent and very attentive service.

Excellent attention and very good treatment, they solved all my doubts and had all the patience

Terrible, they do not comply with any preventive measure regarding Covid, the staff goes without face masks