Grupo Flosol Reviews

Good service but they are exceeded in their installed capacity

Very old-fashioned they do you the favor of selling you a car

They never attend you with interest only when they are going to sell you the car, after that they no longer

I left my car 3 weeks ago due to a blow suffered in a crash, I thought it would be a relatively fast service. I have been waiting 3 weeks for it to be delivered to me and on that date I don't know anything about my car, I try to contact the person who picked me up. car and no one answers I have been waiting for more than a week, they swear that the service personnel will call me back to tell me when I can pick up my car and it is a lie, they never contact me, lousy service, I do not recommend it at all!

Chevrolet automotive agency, clean, excellent treatment and an extensive assortment of original chevrolet parts.

Bad telephone service lasted three hours waiting and nobody gave me solution. In case of accidents they have weeks without doing anything to the vehicle, and when they finally do something they do not deliver it in the estimated time, they do not lend you car so you can do your activities while they have your car stopped, so it is very expensive to be paying uber , just because they do not do anything to him, they should tell the user when the pieces arrive and when they can not have so much time the car stopped.

They want to make you pay sales taxes from the previous owner, the same tax that the agency has to cover, my experience in pre-owned a nightmare !!

Why do they give appointment times if they just comply?
Half an hour waiting and there is no advisor to attend.

Bad attention, I had the bad fortune of having to go twice. The first time was to see purchase options, I have to mention that I was dressed casually and as soon as they saw me enter or they approached me to offer information, I had to beg them to attend to me. The salesman was very despotic, giving me the impression that he did not think I was going to buy a car (unfortunately I do not have his name). The second time was to accompany my brother to liquidate one that he had acquired and the attention was worse, nobody knew what was the process to liquidate, nor what options were there to obtain the invoice, his answers, besides lacking knowledge, were very dry: "I do not know", "In that we can not help you", "If you want, dial this number to see what they say", falling totally in the absurd, how is it possible that they do not know the process? It should be noted that both times our behavior was calm and friendly so as not to cause unnecessary conflicts. In short, we will not consider that place as an option for purchase or service, it is unfortunate that they do not have a good customer treatment.

Excellent service and magnificent explanation from Mr. German

Good service as long as they respect your car warranty

Bad service. They don't even say hello, you have to look for their faces so they can speak to you. I went for service, it took 6 hours for an oil and filter change !!! And half an hour more because I wasn't ready when I arrived.

Serious service from the collision area have 3 months with my vehicle and I could not deliver the follow-up in null they do not follow up on the delivery, the service managers are the same as the rest of their workers do not follow up the things that can be expected from a business when the whole organization does not work, I do not buy a Chevrolet again, the worst experience they can have, they do not buy Chevrolet the service and attention is terrible for all their collaborators ... The times that I have gone to see My vehicle has detected the same problems and they do not repair them, they have to report progress and they do not talk to you. You have to be pressuring people to do their job as they should and in the same way it is useless, the worst experience in service and repairs ... Chevrolet Flosol Eulogio Parra, Guadalajara, Jalisco ... The worst ...

This agency I really do not like because the customer service is very poor, also lack of information from sales and financial advisers and has very poor organization by management.

Several cars on display and distributed within the place. Comfortable facilities and good service from the receptionist and the vendors. The downside is that they have very few parking spaces for customers and are usually filled by both suppliers and customers.

Excellent agency, very good customer service and above all personalized, my respects to Mrs. Martha at the counter in the Repair area

Poor service, do not meet deadlines or delivery schedules, nobody follows up on anything, stay in communication and do not do it and when you call it takes hours to answer. It hurts that they do not have a line for complaints xq if service is the worst.

Bad service guarantee. Exaggerated review time. They do not meet the established dates.

2 hours to try to find the fault to my car and not find it ... And leave with the idea of leaving it 72 hours (3 days ...) Please 3 days without car these days .... Without discussion.

In the area of spare parts, whenever I have gone I am served very well, very friendly always and I have always found the spare parts that I need

Excellent service from the staff very good punctual to the delivery friendly and respectful also good service that I am a client since 2013 acquired an astra a aveo other oils and I just acquired the onix

In person they have good service, they need to answer the phones.

Terrible service delivery service! 5 different dates and I'm still waiting for the car

Pity service, they delivered it to me 3 days later when I had been informed that the next day, the day they delivered it they made me wait 1 hr there, they handed me the semi-dry car after washing and for the cherry on the cake with a knock on the door ...

What thing. I'm going for a suburban engine noise. I am quoted 98000 pesos to change a parts list.

As it seems to be a lot, I ask if they are safe and if they opened the engine. They say no! That from experience they know what it is. !! ??? !!

For this diagnosis on sight they will charge me 2,000 pesos.

I go to another workshop recommended by relatives and they quote 3500 pesos or 94500 pesos less!

I no longer have the engine noise and the truck works perfectly.

Anyway, I went to the Chevrolet agency to have security and it turns out that it is the worst.

Same to see how they gave me the diagnosis and billing it as materials. What a little honor.

Terrible ... service, they delivered me a car hit in the face and it is time that I did not receive any calls, they do not meet in time and form, they do not know what is customer service, neither the sellers, nor the managers, they promise attend you and is one that has to be calling .... DO NOT BUY NOW ...

Terrible place, I went to get a car, they made many mistakes and when they returned my money they only gave me long, zero professionalism

Motors Chevrolet agency gives lousy service especially in the trainin

I have been waiting for my car for almost a month and they are repairing the body and do not even answer the phone to see the progress

Very friendly Very accurate information They showed us the units of our interest. They have amenities that make waiting more pleasant. They left to send us information but I think it will be in time and form.

The service is not very fast, and even if you have an appointment you have to wait. Sometimes the work is not complete (the last time they didn't do the tire rotation that they told me they were going to do). When you want to ask for reports they don't listen to you, and sometimes they don't answer you. In addition, they do not deliver you in the time they tell you (I stayed two days without a car for that).

A friend and I separated two cars, he is requesting the return and they are denying him they even want to charge him 17,000 pesos more for the cancellation, I continued with the procedure and the seller or his lights, I have to be after him, he does not answer calls, messages and in the agency nobody answers, when I have gone they have made me wait up to two hours, it is a shame that until today I see all these negative comments, they really do not buy here, once you take a car away they completely ignore you .

They attended without the desire to sell, did not know their product and did not see to give options to give the required financing

RATEROS THE GENERAL SERVICE GAVE ME AT 4500 WHILE IN 1890 I always carry my car chevy and yesterday it weighed my attention and it turns out that my car left more damaged than usual and they did not wash anything arrogant the woman who receives the cars quedsron to call me to quote me the band of distribution and they took me out that my car wanted to steal it and they gave it to me with the broken part of a piece without horn and without alarm being that my car was well THEY DO NOT HAVE THE PEOPLE OF BEFORE HONEST AND THEY DID NOT REMOVE YOU PARTS TO YOUR CAR FOR AFTER YOU QUOTE EVERYTHING IN 8000 PESOS BE CAREFUL ........ THEY THEMSELVES ARE STEALED THE PARTS THAT DO NOT OPEN YOU THE.COFRE AS BEFORE NOR CALL YOU AS YOU SAY BY THAT SAME.RATEROS.

Disgusting service, more than a month for a piece, and still damaged the temperature sensor, and to top it off when they told me it was already that nobody had taken the car to pick it up. Seriously that agency is a disgust, steal right and left. And his attention is the most horrible thing I've ever seen in my entire life. I have done better in other places than that agency. Friends do not come to solve anything to this agency, or your body shop. Get cheaper and faster any workshop that is your confidence. Greetings.

Very bad services seems to do you the favor of selling you

Terrible and disastrous telephone attention. I made at least 20 calls and they could not generate my appointment or tell me the cost of the service that I will hire. : @

The manager and the administrative staff are very friendly.

Flojol motors what a disappointment, take it to service and if they give you a "gift" the first services, they are the basic ones, something that they do not tell you at the beginning, that is if the manual includes a change of something, no, buy it, facilities and good attention, safe thymus

Bad service ... Do not lift the order correctly .. I think there is too much work

Good service, kindness, but I believe that their diagnoses are made to their benefit so that the guarantees are not valid.

They have parking for clients, the bad thing is that you can not use it ... You must look for parking at least 3 blocks around, I went on a Sunday morning, there were no customers and the parking lot was saturated with cars, there was not a person that attended the sale of pre-owned cars .....

Bad company to work, does not pay the commissions that correspond to us.

Good service in general, although for tunings I don't know why they ask you to make an appointment if they give you the car anyway until the end of the day

Excellent Service !!! .. The best option to buy a Chevrolet ..

Good attention, just need to resume the executive taxi service they had before

A truck lasted more than 1 month there for a shock absorber, on another occasion the unit was returned to me with a knock on the hood, on another occasion in a service it was returned to me without doing the rotation and of course they charged it, when I bought the unit too it took a long time to deliver it