3 years ago
Hello All. Please read this, particularly females...
Hello All. Please read this, particularly females, because most of the time when it comes to your car, we get taken advantage of. I've already shared this information with my co-workers, and my family members; but I wanted to share my experience with others regarding the Green Garage. You know the saying, if you've ever had a bad experience, you tell everybody, including strangers; however, if the experience is great, you only tell a few -- what is up with that. I own a Red 1991 940 Volvo - Turbo and for years I have had it serviced at another local dealership. I had been observing the Green Garage and the clientele from a far (because after I park I generally walk past it most days on my way to work) for approximately 2 months. I reviewed the Website and decided to give it try for the following reasons: I read that the owner is a former military vet, and I believe we owe them for sacrificing; he opened the business with his wife, which means it's a family business and he's not going to take advantage of a female customer or any customer. So, I'm skipping forward almost a year later after having had my car serviced to tell you about the following incident. So during the week of 12/19/2016, I was preparing to leave for work and noticed a humongous oil spill [it had to do with the age of my car and the worn out part]. I took it in to Green Garage and Chris stated that he'd work me in; I didn't know how serious the leak was and this vehicle was my only vehicle. I received a call later that afternoon from Chris about my car and he told me what the problem was, what the cost would be, and if I wanted to proceed? After I told him yes, he of course had to order the parts but he stated that the parts would be in the next day and then they would test it out and make sure the car was good to go. He told me to stop by after work and he'd make sure I wasn't stranded. Everybody pay attention to this: Chris allowed me to use their loaner vehicle without doing a background check on me or asking for a valid address. He asked what direction I would be going just to make sure there was enough gas to get me home and back. When I told my parents, co-workers, etc., this part of the story, I had tears in my eyes. Why the tears, because I'm a black female. I highly recommend the Green Garage. Chris and Mike are the best at what they do; they're caring, they're respectful, and they enjoy doing what they do, which is taking care of your car!!! Green Garage is only a few walking blocks from The Kirklin Clinic, the UAB Hospital, and the VA. Drop your car off and walk on into work; that's what I do.