this hotel should have an alignment of standardiza...
this hotel should have an alignment of standardization through out this nation on how the operation works and the design interior itself which it is the most important thing to run a business in service industry in order to create an experience to the customer. I do really is a big fan of swissbel but this time I experienced different, it is not as good as swissbel in another cities such Jakarta and Surabaya, it doesnt meet my expectations on how the swissbel should have be and it really is not feel like staying at swissbel. please do the improvement or at least do the alignment.