Gowanda Ford Review

It was my air and the one-star I have had five surgeries on my eyes so I give Gowanda Ford five stars everybody was kind generous and I was in and out in no time

Gowanda Ford/Doug Cooper got my truck right in and we re very professional. My truck needed an oil change/ inspection and tire rotation and it was fast and easy. They even gave me a ride to the closest restaurant where I could relax and wait. The process was seamless and affordable. I will absolutely go back for service. You made a customer out of me.
Thank you Gowanda Ford.

When I arrived for my appointment, my car was taken in immediately. I was shown to the lobby waiting area to relax while my car was worked on. The area was very clean with a TV for my entertainment and coffee for my consumption. My vehicle's oil was changed, fluids filled, NY inspection done (unexpected bonus) all very quickly. The inspection was free and the oil change cost about equal or less then DIY. Covid 19 rules were all observed so, I felt safe. Great service, and Great prices. I highly recommend and will return in the future Gowanda Ford.

Greg McClure is the man, gets right to work for whatever your needs, new,used,repairs and does this all with your best interest first.

Oil change, brakes and inspection always a great place to get my car done.

Doug and the service department were fast and friendly service when it came to my truck needs.

Our family has purchased 7 vehicles from Gowanda Ford, and we always go to them to service and maintain our cars and trucks. They are honest and fair, and I can't imagine dealing with anyone else!

All the employee's are very kind here. The detail work is impeccable. I highly recommend.

Had oil change and tire rotation. Told me I needed two lug nuts, it seems like dealers always find something wrong when you go for simple service.

Amazing customer service ~ Honest and true to their word!

I grew up in the country and now live in the city and the reason I like Gowanda Ford as their country folks there. I find them to be very helpful in more than willing to assist you in any of the problems that you have. Great staff. Thank you Gowanda Ford

Couldn't be happier, Was treated fairly, with respect and courtesy. This is the third vehicle that my family has purchased here and I will continue to go back.

Great service and dealership to our base vehicles from

I was very pleased with the service received at Gowanda Ford. My car had a recall and they took care of the problem quickly. The waiting area is both clean and neat. I would recommend their service. I ret'd for my inspection this week and had to have my tie=rod replaced. They were very helpful and gave me a car to use for the evening. The service to the car was great, and I noticed the difference (for the better) as soon as I
started tp drive. Great work and exceptional service.

Always a pleasure to work with Pat and Chad. Dependable and honest. Thanks. Love the Edge!

Matthew and Doug in the Service department are friendly, honest and solve automotive problems quickly. They are a pleasure to work with.

Great Service Department. I never go anywhere else for service.

Took my daughter's car there for a checkup.They were friendly.

Best place to take your vehicle for service. Always top of the line personal attention to your needs. Doug & Matt are the best!

Best place around for service or to purchase vehicles.

Clean, and organized. Staff is friendly. Did not have very much in my price range to get a better car.

We walked for a recall for my husband's truck and walked out with a new Escape for me. They have great rebates going on.

Scheduled a appointment to replace 4 tires was told by Doug in service that someone will be able to give a ride less than 1/2 mile when I arrived to drop off the the vehicle was told no one was able to give me a ride by a rude service writer a bit upset I decided that i would walk so not a big deal. no phone call that everything was done, no recommendation of anything dont even think anything was looked at, sevice department was closed so I paid the clerk and would be picking up the vehicle later so I went to pick it up and I have my old tires in the back of the van nothing is locked. They were at least bagged old tires so nothing was dirty but I personally didn't have a use for 4 worn out tires. 2nd time I have been to this dealership for service figured that I would give a chance to change my opinion from a bad service I have received years before nothing has changed in service department and would not recommend going there to purchase a vehicle because of the quality of their service department even though they are very conveniently close to home I will not be returning for another visit.

Take my vehicle for an oil change and tire rotation every 5000 miles & they are ALL very friendly and if somethings going on the vehicle they let you know.

Not happy i had my truck in for warranty work when covid started. Two back up sensors were bad. The tech tied them up behind the bumper. I had two holes in my bumper no sensor no trim rings. Fast forward picked up my sensors today i was just gonna put them in myself no trim rings. I said where are the trim rings. I was told the tech would not have removed them. Well hello i knew they were not in my bumper and i should not have to pay for them. I cant even count the cars and truck we have bought there are you kidding me

Everyone was professional and personable. The service was completed in a reasonable amount of time.

The team in the maintenance department have truly gone above and beyond. When our 2012 Explorer needed big time work we had no idea what to do. They have been working with us to get the vehicle back to mint without having to break the bank. Thanks.

I had a trailer hitch installed and wasn't pleased with the new look. Doug and Greg made sure that the problem was fixed and now the truck looks wonderful, trailer hitch and all!

Excellent sales and service
Josh and his team are great

Had my snow tires put on and they told me that the regular tires were bald so I couldn't get them back. These are the same tires I bought from them 5 months earlier, the same tires that were inspected two weeks prior and got a green rating.

Great service prices. Matt in service is a wonderful guy

Oil change and inspection handled promptly, friendly service personnel.