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D
3 years ago

Lori, my service worker, was excellent in telling ...

Lori, my service worker, was excellent in telling me what needed to be done and how much is was going to cost. The service department was even able to complete the work in one day despite the fact that a had a power outage of over an hour. It was quite expensive, although I do appreciate the fact that I had the price up front and they did not add anything else to the bill. Finally I am grateful for the courtesy driver who took me home after I dropped off my car.

D
4 years ago

Was greeted with an associate. Was ask a few quest...

Was greeted with an associate. Was ask a few questions and was joke with,which was fun joking back with associate. Gave him the coupons that was sent to me by the dealership to use and then was told service was free, because of coverage I had when purchasing vehicle from the dealership. Made my day and lots of space in waiting area, and was done in a timely matter.

S
4 years ago

My vehicle was in for service a few weeks back and...

My vehicle was in for service a few weeks back and my driver's side rims were scratched horribly. It looked as if they were buffed with sandpaper or they were scratched during spinning while balancing. I talked with the service manager and during this last visit my hope was the damage would be acknowledged and rectified. That did not happen and I was told they could not have damaged it. Now my defrost light stopped working but I will have to deal with it because I have no confidence in the service centers.

My truck has never been driven through a car wash as I am super careful to not get scratches or damage to this vehicle I am so proud of. This experience has ruined my rims and destroyed my confidence in GM customer service. I will not give another dime to GM since they care so little. This was a big purchase for me and to have it destroyed is just not right. I work very hard to have this nice truck and to be treated this way just breaks my heart.

Shame on you Gordon Chevrolet! I am sharing my experience everywhere I can so nobody else has to go through this.

D
4 years ago

Greg did a amazing job. He s absolutely the only s...

Greg did a amazing job. He s absolutely the only salesman we will come back to again. He showed us what every button does in the car, walked us through every step, and made sure we were very comfortable before purchasing the car we wanted. He made the whole experience super easy. Best salesman!!

D
4 years ago

I will never ever purchase another vehicle from Go...

I will never ever purchase another vehicle from Gordon Chevrolet I received my new vehicle on August 9 by August 18 I started to experience trouble with my vehicle the engine light came on by August 20th I returned the vehicle to Gordon Chevrolet. Gordon cannot figure out what is wrong with the vehicle. I was told that GM TECHNOLOGY cannot figure out what s wrong with the vehicle and they refused to give me a new vehicle it is now September 13 and Gordon still has the truck trying to figure out what is wrong. I should have been given a new truck by now! I will never make referrals to Gordon Chevrolet

Gordon chevrolet, inc.

Gordon chevrolet, inc.

4.2