Beware of this company. I am extremely disappointed and baffled by my recent experience with Gobiomed. I placed an order for a medical post-operative garment on May 22, paying for expedited shipping. I received no updates for 26 days, and my item was only shipped after I reached out on June 17. When the product finally arrived, 33 days later, it was late and significantly misrepresented. When I attempted to discuss these issues with the company, the representative made false claims that I could have canceled the order on June 19, two days after the item had already shipped (according to USPS Tracking History). Additionally, the representative cited a 5-10 day processing policy, which cannot be found on their website nor mentioned in my purchase confirmation. Their website stated they ship the same day. Even if such a policy existed, the item should have shipped by June 6 at the latest. To return the item, I would have to pay for shipping, despite the company not adhering to their policies. They also stated I would only get a partial refund. The representative claimed the item was out of stock when I ordered it, which was never communicated to me. They then falsely accused me of ordering the wrong size and using their severe shipping delays as an excuse to return the product. The company rep refused to review the documentation I submitted (payment confirmation, USPS tracking history, autogenerated shipping notification, and policies from their website), ignored the misrepresentation of the product, failure to ship on time, and refused to take responsibility for their mistakes. The rep twisted the timeline of events and made threatening claims. I had to open a dispute and spend several hours proving my case just to get my money back. Buyer beware. As a medical professional, I find this company’s behavior appalling. It has now been 45 days, and I just want to be done with them. I strongly advise others to avoid purchasing from Gobiomed to avoid similar issues.
I recently had the pleasure of discovering this company while searching for medical supplies online. The experience was nothing short of amazing. From the moment I landed on their website, I was impressed by the user-friendly interface and the extensive range of products they offer. The website is organized in a way that makes it easy to find exactly what you're looking for. What sets this company apart is the quality of their products. I've purchased several items from them, and each one has exceeded my expectations. The products are durable, reliable, and made with the latest technology available in the field. Furthermore, their customer service is exceptional. I had a few questions about a product and their team was quick to respond and provide all the necessary information I needed. Overall, my experience with this company has been great. I highly recommend them to anyone in need of medical supplies.
I recently made a purchase from this company and I'm extremely satisfied with the products I received. The quality is top-notch and the prices are reasonable. The website was easy to use and the checkout process was smooth. Highly recommended!
👍👍 Gobiomed, inc is a fantastic company with excellent products. I love their website and the ordering process was seamless. Their customer service is always responsive and helpful. I've been a customer for a while and I highly recommend them.
👍 Gobiomed, inc is a reliable company with a wide range of products. I love their website design and the user interface is intuitive. Their customer service is always helpful and friendly. I've been a customer for years and I'm very satisfied with their products and services.
I ordered some medical supplies from Gobiomed, inc and I'm happy with my purchase. The website was easy to navigate and the ordering process was smooth. The products arrived on time and the quality is excellent. I will definitely order from them again.
I recently discovered this company and I'm impressed with their products. The website is user-friendly and the ordering process was hassle-free. The customer service was helpful and they promptly answered all my questions. I'm happy with my purchase and would recommend Gobiomed to others.
I had a great experience with Gobiomed, inc. Their website is user-friendly and easy to navigate. The customer service was excellent and they answered all my questions promptly. I'm impressed with the quality of their products and I would highly recommend them to others. Overall, a great company to do business with!
I recently purchased medical supplies from Gobiomed, inc and I'm extremely satisfied. The website is easy to navigate and the ordering process was quick. The products are of high quality and arrived in excellent condition. Highly recommended!
