GMI, Inc. Reviews

This is company that is proud to of what they are offering. They custom service and technical support are pleasant, respectful, and knowledgeable people. Highly recommending to anyone!!!!!!

Both as a Biomed and as an Independent Contractor I have been utilizing
the assistance of Gwen at GMI. She has the experience, knowledge, and skill level to provide great results to solve your instrumentation, parts, or software needs. GMI is the Gold Standard when it comes to customer service. Gwen brings a positive energy that is evident with every transaction that makes you realize how much she enjoys her role with GMI.

Doing business with GMI, gives my company the assurance of trust.

GMI provided us with a refurbished model of an old-school electrophoresis machine that we need for lab analysis. Once it came in, it worked like a charm and has provided us with highly beneficial data like a dream. Glad we could get one, as they no longer make them and thank you GMI for being great to work with.

GMI, Inc. is a very professional company that I have worked with several times over the past four years. All of the equipment we have purchased functions well, and the sales representatives and customer support are very responsive to inquiries via email or phone.

Very thorough and knowledgeable about the products they sell and service. It was a good experience and we will be GMI for our equipment & service needs in the future.

We use GMI for service and maintenance of our equipment. They're fast, professional and reasonably priced.

GMI is an amazing organization! I love working with the GMI team as they are always professional, courteous and focused on providing the absolute best in service to their customers and business relations with their partners.

Great service and very responsive to inquiries and questions. Excellent value!

Very Easy to work with. Responded to my request very quickly.

I have been a GMI customer for several years and I have always had great experiences with them. GMI has a knowledgeable staff and their customer support is very responsive. Our GMI service technician is one of the best out there and I couldn't be happier.

Have worked with these fine folks for almost 20 years and have always found them to competent and professional and willing able to reach out and help when an inevitable bump in the road happens. I think it is called integrity.

Great customer service, reliable equipment!! Thank you GMI!!

We ve been a customer of GMI for several years for new and refurbished lab equipment, as well as technical support, and they are always a pleasure to do business with.

Equipment was in good working order, everything was fine and to date no problems. Great service! Keep up the good work!

Amazing customer service from start to finish. They responded to my emails very promptly and even had a service tech come out to our lab within a day. We would definitely do business with them again!

Needed to purchase a centrifuge rotor for a customer of mine. GMI is a company that I look at first as their inventory is excellent. They had what I was looking for and were able to be competitive with other vendors. All in all, I received the rotor promptly and packed securely. All the people I talked with during this process were helpful and friendly. A combination that can't be beat. The unexpected gift was a nice surprise!

We have received friendly, professional service and support on the products that we have purchased from GMI. We have been working with them for years and appreciate the value they provide.

It was a pleasure working with GMI regarding the acquisition of a Knauer 80 P HPLC Pump. GMI replied to e-mails and inquiries promptly and the submitting payment was easy. Delivery times were fast as well. I would definitely look to GMI again for future needs.

Very helpful staff who helped me find the right equipment for a great price.

GMI was very helpful both in identifying the equipment I needed and in completing the sale.

GMI's team was fredinly and helpful. We purchased a used scintillation counter that arrived well packed and in good shape. The installation was fast and the technician was helpful. I recommend GMI for future purchases.

We have made two big purchases with GMI, including multiple new instruments and used ones too. Their price is very decent, some items are even lower than that of Amazon. Their service is also top quality. When the HPLC computer goes wrong during the initial set up, they replaced the computer right away. We also get a lot of help during the set up the autoclave. They stick to their conditions of the sale, when there is something not same as the original description, they made a very large discount to our second big purchase for compensation. In all, they did their job excellently.

The staff is professional, courteous, and knowledgeable. Working with GMI provides you with seasoned experts in the laboratory instrument industry. I will continue to do business with them!