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Y
4 years ago

[A good home is with you: family members stay in p...

[A good home is with you: family members stay in peace for 14 days]
>Pending progress item 1: Inter-departmental communication
During the stay for "multi-days", there was no air-conditioning change to supply air (warm wind) after 22:00, which caused the room to be stuffy and hot, and the air-conditioning temperature control panel in the room was useless.
The first call is answered: the Ministry of Works will be asked to turn on the air-conditioning and ensure that they are all turned on before checking out.
Called for the second time and informed of yesterday's situation, and got a reply: Please call the counter when needed, and they will assist in turning on/up/down.
The third time I called and informed the past situation, I got a reply: the hotel will adjust the central air-conditioning according to the overall needs of the guests and the outdoor temperature. The current policy is to supply air. If it feels hot, only electric fans can be used. After two calls that night, because it was difficult to accept, I asked to be transferred to the supervisor on duty. After communication, I agreed to open it, but it can only guarantee that there will be air-conditioning that night.
The next day you still need to go to the counter in person to understand the situation, which is caused by the gap in information transmission between the hotel counter and the public works department.
If the inter-departmental communication is perfect, problem records can be recorded and tracked continuously, and the counter staff have sufficient awareness of the rights and interests of the guest's air-conditioning, it is believed that the situation where the guest needs to call daily to solve the same problem can be avoided. I hereby remind guests who will stay in the future, if they get a response that can only provide air-conditioning and electric fans, please consider it as absolutely abnormal, and ask the hotel supervisor to come forward! !

>Pending progress item 2: The smell of oily smoke emitted by the restaurant will diffuse into the room through the window
If you choose a quiet room, it will be arranged on the inside of the -shaped. From about 10 to 20, you will have the opportunity to smell the oily smoke emitted by the restaurant, and it will be more obvious near the window. However, the hotel is willing to change rooms for guests if there are vacancies.

>Advantages: free parking for guests, warm and courteous greetings at the gates and counters, proper epidemic prevention work, best efforts to meet the requirements of long-term residents (replacement of pillows, provision of lamps, provision of additional chairs, replacement of spare parts, repairs, daily water supply), clean guest rooms

Y
4 years ago

The rooms are clean and Japanese is perfect.

The rooms are clean and Japanese is perfect.
As Japanese accommodation, it is the best choice because there are a lot of access and good food nearby.
Sometimes it was only disappointing while staying that reception of TV became unstable.

K
4 years ago

good

Y
4 years ago

It is not a new hotel, but the rooms are clean and...

It is not a new hotel, but the rooms are clean and clean. It is affordable and has good access to the airport and the station. There are many places to eat around. I have been using it for about 30 years.