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f
3 years ago

Don't buy the positive reviews from paid employees...

Don't buy the positive reviews from paid employees/shills. I called their HR number and was connected with DJ, the rudest person I have ever spoken with on the phone. He refused to help and instead joked around and insulted me like a playground bully. With someone like this running their HR department, who knows what other shady business practices are going on at Global Response.

L
3 years ago

If you are looking for a job check this place inbo...

If you are looking for a job check this place inbound calls seems to be good have to tske a test it's good for USA unlike other company the outsource work to other country than the USA so i give global a thumbs up i will be checking in to getting a job there will keep you posted

S
3 years ago

The staff here are extremely professional. I was s...

The staff here are extremely professional. I was surprised to see how many people there were here. They do hire alot but I think alot of people leave for some reason. They make you take a couple of tests to begin with which are super easy if you can read and write english at a basic level. The staff does their best to communicate openly with you on what your tasks are. I would definitely recommend someone to come here to find work.

A
4 years ago

My overview of this company is that it has the bas...

My overview of this company is that it has the basic components to become a great experience to work for them. However, due to the lack of inexperienced concerning upper Management your job is what you make it. It similar to a self taught class, you get train quickly for two daily but technically one. You are introduced to the company, culture, and what expected of you with little training on day one. However on day two Management train you on the software and program. After that you are throw into the software where you input all screenshots into a chat where Directors who Appointed to the program explain if you did it properly or not if you making comments, orders or greeting. It can get confusing if you don t know what you re doing because some reactions to your screenshots as if they re correct. Why out dislike your screenshots when others mangers like your previous ones exactly similar to it. This is not a career this is a short term live job. I really didn t like that company but the job was very easy to do. But you got to do what you got to do.

About Global response

Global Response: Where Business Gets Personal

Global Response is a leading provider of customer service management solutions trusted by over 200 of the world's leading brands. With a focus on delivering exceptional customer experiences, Global Response helps businesses scale their teams and improve their bottom line.

Founded in 1974, Global Response has been at the forefront of the customer service industry for over four decades. The company's commitment to innovation and excellence has earned it a reputation as one of the most trusted names in the business.

At Global Response, we believe that every interaction with a customer is an opportunity to build trust and loyalty. That's why we take a personalized approach to customer service management, tailoring our solutions to meet each client's unique needs.

Our team of experienced professionals understands that no two businesses are alike. That's why we work closely with our clients to develop customized strategies that deliver results. Whether you need help managing your call center operations or want to improve your social media presence, Global Response has the expertise you need.

One of our core strengths is our ability to scale quickly and efficiently. We understand that businesses today need flexible solutions that can adapt to changing market conditions. That's why we offer a range of services designed to help companies grow without sacrificing quality or efficiency.

Our services include:

- Inbound call center support
- Outbound telemarketing
- Email management
- Live chat support
- Social media management
- Back-office support

We also offer specialized services for industries such as healthcare, retail, hospitality, and more. Our team has deep expertise in these areas and can provide tailored solutions that meet your specific needs.

At Global Response, we are committed to delivering exceptional value for our clients. We understand that every dollar counts when it comes to running your business. That's why we offer competitive pricing without sacrificing quality or performance.

In addition, we are constantly investing in new technologies and processes designed to improve efficiency and reduce costs for our clients. From advanced analytics tools to automated workflows, we leverage cutting-edge technology wherever possible so you can get more done with less effort.

But don't just take our word for it – here are some testimonials from satisfied customers:

"Global Response has been an invaluable partner in helping us manage our call center operations more efficiently." - John Smithson

"Their social media team helped us increase engagement by over 50% within just three months." - Jane Doe

"We've been working with Global Response for years now and they continue exceed our expectations time after time." - Tom Johnson

If you're looking for a partner who can help you deliver exceptional customer experiences while scaling your business quickly and efficiently, look no further than Global Response! Contact us today learn how we can help take your business growth strategy up several notches!