Glem Gas S.p.A. Reviews

Purchased a Glem Gas oven. Easy to use and with excellent cooking performance! Also beautiful to look at and perfect for my kitchen

Pitiful electric ovens do not last long and cost like the emblazoned brands I'm sorry but I can't buy ovens that accidentally give up the guarantee they give up

Ovens in the world are better convenience poor quality ...... abundant quantity = the glass breaks in your hand

I bought a Glem kitchen in October 2020, after a few days of cooking there were two stains left on the hob that could not be removed even with the specific product purchased at the service center! I wrote and sent the photos, I was told that the steel is of the highest quality, I don't doubt it but the stains are still there! Before this I had a kitchen for 45 years, when I scrapped it. steel was perfect! my model should come with a drip pan, instead it has a kind of non-stick tray! I put 2 stars because I was disappointed with the answers that were given to me, apart from the stains I will wait to see with the passage of time if there will be other inconveniences! I hope not! Today, March 21, 2021, the lights that indicate the temperature of the oven have burned out! What else will happen! Never again a Glem kitchen!

In the face of a hob warranty service problem, the Glem After-Sales Office responded promptly and kindly. In their place I would try to accompany a customer with a problem even better and this from the beginning.
Anyway congratulations to the After Sales Office.

The story confirms that Google reviews, if handled fairly, sometimes have real utility.

I am very satisfied with my kitchen. But I have an accessory that I don't know what it is, a kind of sheet and it's not a tray, it was covered with film, it was stuck in the oven without my knowledge and turning on the oven a mess happened. I see if I can put photos to know what it is for but I can't find the photo section

I put a star because zero is not possible. A very old lady had a problem with the glass of a gas cooker (it broke in her hand as she opened it) the after-sales service replies with arrogance that in over 60 years of production such a thing has never happened and that they wash their hands beautifully. Before selling, you should have empathy for the customer by also solving these cases regardless of whether or not it is under warranty. Bad service. I will take legal action because I can't stand injustices against the weak.
I am expecting a contact as a response from the owner. Still no feedback. Available to modify the review if the conditions exist.

Edit: Update of 09/14/2020: obviously no one has made themselves heard as written by them in the answer obviously made only to make a good impression on the reader. I therefore confirm the non-seriousness (double because they make fun of saying that they would have reviewed the request and have not contacted me) and I do not recommend anyone to buy from them.

Good Morning,
A week ago I gave my wife a Glem Matrix kitchen and I can honestly say that it exceeded my expectations, I think that when you come across a product of this quality what you have to do is congratulate them and encourage them to continue on this path.
Greetings from Argentina!

After years with a well known brand like Electrolux I wanted to try to change.
VERY bad idea.
Aesthetically beautiful material but of medium / low quality.
ESPECIALLY VERY poor support.
Care for the bad customer.

I can't recommend the product.

Not very serious company. After a few years from the purchase they do not have the spare parts