4 years ago
Customer Service is key to the success of a busine...
Customer Service is key to the success of a business, The way you speak to prospective clients when you answer the phone is very important. One because you never know who or why someone is calling. Number two it is the starting point of building a relationship. I am positive that this is an awesome company and I want to state i did not receive pest control services from Glattli Spray Services. However I did speak with a lynn in the front office and she could have been a lot more professional. Simply Stating I can take a message is efficient enough. Bottom line, The first point of contact is the most important aspect to any business. Treat everyone the way you would want to be treated.