Gilbarco Inc Reviews

Great company to work for. People is great, challenges are too. Benefits are really good.

I know the employees drive like a-holes in the early a.m. as if nobody else is on the road.

Great company to work and grow. No complaints as far as pay or benefits. Great quality products from great professional staff... Everyday people making lasting, world-class material

Horrid customer service. Have a simple problem but I've been on hold for 45 minutes now and no one has answered yet. Definitely reccomend anyone else but them.

Tractor trailer deliveries: Do not enter from Chimney Rock Rd. From W Friendly Ave Take Old Friendly Rd, Turn right into second driveway. I only had 6 pallets took less than 30 min to get unload.

The non self service Applause TV causes customer complaints. Its all TV like ads not for your business. Anyone with some ade $ can use your pumps to promote their business, not yours. No weather, sports, news, just TV like ads that cause customers to complain about being assaulted and bombarded with advertisement. Gilbarco will make you sign a contract so they can blast your customers with Wendys commercials and make them money. Its total BS.

Always a terrible experience dealing with Gilbarco's technical support. An endless maze of departments where no one has the answer. I have been told that "sometimes our stuff just doesnt work, maybe it will fix itself".

Everytime you have an issue you better clear your calendar or just shut down because it'll take 8 hours just to get someone on the phone. Then when the rep proves to be incompetent you'll spend another five hours on hold...or until the apocalypse...whichever comes first...most likely the apocalypse.
Side note: any company that needs to get employees to give a 5 star review just to have a 3 star rating is in need of serious evaluation and management...I would avoid them at all cost if at all possible. If not and you're already a customer...then may god have mercy on your soul.

fantastic company... i have one of their old Gilbarco 996 pumps that was worth only scrap.. now its worth a little more.. this one was manufactured at their old West Springfield MA Factory in 1950 its got most of its original parts, and the original motor runs now.