Gibson Brands, Inc. Review

Great hand made product and great new historical sister company being resurrected ...... Harmony guitars are back ! Goning take on epiphone and blow them away with real American craftsmanship !

Such a great experience to see and learn more about guitars. Such a great team of people!

Very personable tour. Great to have fabulous products coming from our home town.

Absolutely thrilling to see skilled crafts-men & women building these beautiful instruments right before our eyes. Highly recommend this tour to all guitarists and wood crafters-!

Great tour. Personal tours. One of coolest things in Kalamazoo!

The tour was fun and informative. If you love guitars this is the thing to do!

During the renovations of the building the tours were postponed. I happened to be traveling east toward the Kalamazoo area, and sent an email asking if on the off chance I could pop by and just see the historic site. I got a response back from Jeremy, stating that he could likely set it up. I was set to go by on a Friday, but got hung up crossing Chicago on my trip east and arrived after hours. To my dismay, I had missed out. I felt so bad about being late after all Jeremy had done so much to set me up for a personal tour. I sent him an apology note.
I got back an email from Jeremy with an appointment to go in on the Saturday The production manager, Derrick gave me and my wife an amazing off work hours, personal tour.
This is the best customer service that I have ever experienced, anywhere.
I'm currently a Hertige guitar owner, but this kind of service seals the deal for me. My next guitar will for certain be a Heritage. Not only for this kind of great customer service but for the hand built quality and dedication that goes into ever guitar.
I recommend Hertige to any player looking for a great life long instrument. Unbeatable build, backed by superior service, what more could a musician ask for?
Thank you Heritage for your great commitment to making such fine guitars.

Very friendly staff.. Informative.. Stopped by and we got an unscheduled tour which was very nice!

A tour here is absolutely recommended for anyone interested in guitars.

We got to see every part of the production, starting from thickness-planing the wood, through manually shaping the neck, routing the body and all the way to lacquering and buffing. Even got to play a prototype anniversary model that was absolutely perfect!

Amazing Guitars cant say enough about Heritage Guitars

Wow. Just wow. The epicenter of it all for guitar. Go.

Visited a few times, always gracious hosts. Great see the craftsmanship.