Gibbons is an extraordinary organization. Customer Service focused and they always stand behind the quality of their work. They are fair and knowledgeable and the only choice for premier pool service and construction in Long Island.
I have used Gibbons Pools to construct two pools (different houses).Both times the construction was done quickly, expertly and on schedule. The service department is exceptional. They are responsive and helpful. Toni in the service department is the absolute BEST. I HIGHLY RECOMMEND Gibbons. Pools.
It s Tuesday morning on the service road of the 495 near Melville and I m behind one of their service vans as he cut off about 6 different cars while almost getting into multiple accidents. Speeding and weaving in and out of traffic during everyone s drive to work, it looked as if they had been drinking quite honestly. If this company is anything like how their drivers conduct themselves on the road then it s no wonder why they have so many one star reviews. It s only a matter of time before this company sends this driver out and they get into an accident and someone gets injured or worse. That ll look great for the companies image. For the life of me I cannot understand why a company would keep someone who conducts themself like this, based on what I saw it is impossible they haven t received complaints before about this which just leads me to believe that they don t care. On that alone I would stay away from this company. If you don t care about slamming into a minivan on a Tuesday morning then I find it hard to believe you would care about the work you do at someone s house.
Gibbons Pools built a truly beautiful pool for us in 2014 on Shelter Island. We have received so many compliments from friends and neighbors on our pool and its design (see photo attached). My wife and I absolutely love our pool.
Gibbons weekly service is also outstanding. Gibbons service technician Nick C does an excellent job vacuuming and maintaining our pool. Nick always does what he is supposed to do and never takes any shortcuts. On the contrary he goes out of his way to meticulously do everything that needs to be done. When he is done, the pool is spotless and the chemicals are properly balanced. And if there is anything else that needs to be done, Nick just does it without being asked. He is knowledgeable and professional. Needless to say, we are happy with Gibbons weekly service and maintenance over the last 5 years.
Whether you are looking to build a new pool or to service and maintain your existing pool, look no further. Our experience with Gibbons Pools has been outstanding.
I love the Gibbons family way. Great service, great knowledge. Thank you
Gibbons is the best !! They ve been amazing to work with from day one. The planning and design process was easy and straightforward. The construction was seamless. Even during the Covid 19 pandemic, Gibbons still managed to finish our pool in time for summer. Every member of their staff is professional, has wonderful communication and is really on top of their game. If you want the very best, look no further than Gibbons.
Very professional staff and their work is top quality in both design and execution. I will be recommending them.
Gibbons did an outstanding job on our pool in Southampton. Not only is it one of the most beautiful pools I've ever seen, but construction was fast and the team was super friendly. Big thank you to Joe and the team for giving my family a great pool to enjoy and for making the experience so enjoyable. Highly recommend.
Used them to find a leak in my pool. The service is great!
gibbonspools.com
