Germain Motors Review

If you want it they have it....friendly sales and service that embraces exceptional....

Very nice place. Everyone very friendly and ready to help. Not pushy. Service dept is very quick and evryone nice and friendly.
The entire place is very pristine

Want to pass on a compliment to Bob Eisenbach for outstanding customer focus and service as we transition our fairly new Jaguar from Byers to Germain. Bob went well above and beyond to help us when we ran low on diesel additive. This may seem like a small thing, but to an owner new to diesel vehicles, it was a very big thing. Since your new dealership was not yet fully stocked, he purchased the additive on his way home last night, had it ready this morning, filled the reservoir, shared some other features of the car that Debbie was unfamiliar with, introduced her to the team, and made her feel really comfortable with all Germain will have to offer. Kudos on your beautiful new facility and especially the team. We look forward to a great relationship. Thanks Bob!! Debbie and Doug Tracy, New Albany, OH

The entire staff is amazing. The service they provide is exceptional, bar none. Easy to make service singleness with, which they immediately send you a email confirmation so you can add it to your calendar. The waiting room is relaxing and comfy. I don't mind having my car serviced anymore.

My grandson and I he's 10 we love to go look at cars he loves cars and everyone is very polite and very nice even though we're not mine they talked to him about cars he talks the lamb and he just loves going

These guys have taken great care of me for years. Dealt mostly with the Cadillac side of things, but Mercedes and the others are just as great.

Germain Ford Beavercreek. The worst salesperson, knew for 8 hrs that I would be at the dealership to look at a used truck. She knew absolutely nothing about the truck didn't know that it was absolutely filthy on the inside and out. Wasn't even sure which one it was. I felt totally disrespected by her and the dealership. I give them a big fat ZERO

Awful. Went to sign papers to purchase a car after my wife had driven the vehicle. Had only replaced two of the four worn tires. Would rather sell an unsafe 30k car and complete a sale than spend the 500 bucks. Ended up spending 36k with another dealer for a better car and a much more professional buying experience.

Large dealership with a great selection. I actually shopped online before coming in. Their website is easy to navigate and has great photos of the vehicles. Their staff was very helpful and not pushy at all. Great service!

I was looking at high-end cars and they have a bunch. I was treated very fairly very with friend Lee customer service. I took a ride in a car test drove on people are very friendly they have kept up with me probably down the road in the next 6 months to a year I'm going to go trade my car in and buy one from them.