Georgia Department of Medical Assistance Review

I called every day no one is available. Website is down can t submit applications. What type of office is this never no one available

Never answer the dame phone your a government institution so pick up

This is the absolute worst. I have been trying to get my kids reinstatement for medicaid for 2 months. since then i have two bills for 2,089 a piece bc i had to take my kids to the emergency room for the flu and pneumonia. I hate this

All I needed was a form that I was told to call their number and get. After 2+ hours of trying to talk with someone that knew what we needed I still didn't have the form. I have NEVER had a worse experience with anyone else ever!

Can t speak to a person about plans and options worse

This makes no kind of sense. I am a 60 year old disabled person. Have had Georgia medicaid to help with my prescriptions and Medicare payments for years. I started receiving a whole $85 in SSI last month and my medicaid was cut off and I can't get a real person to save my life...I am so disgusted...I had to pay $32 for four (4) pills...I can't afford my full prescription...what are they trying to do, kill off old people? Disabled people? I wish I could give less than one star.

Be very careful using a Medicaid transportation service called, Logisticare. I heard they will still charge Medicaid even if you cancel your doctor appointments or if you're unable to go at a last moments notice. I'm starting to believe what I heard about this company is true since these dummies at Medicaid never answer the phone. One hand washes the other here, I suspect.

These guys never pick up there phone, it's so frustrating!! It's so hard to get in touch with them.

Rude. And clearly not a single soul cares because the reviews make sense.

Good luck... let me know if they pick up the phone.

Completely incompetent. Can't answer any phone calls, always redirect you to another number, and can't even take a voicemail. If I could, I'd give them zero stars.

This is the absolute worse department of health and family services. They don t want to work, don t want to help you, never answer the phone, and drag their feet on their obligation. Never in my life have I ever dealt with such an institution. Throw the whole DFCS away

Honestly so frustrating to deal with these people. First of all I've called every morning for over a week and I just get the "our agents are all busy" bs. No one here is actually working . Occasionally I'll get the callback option but two times have a gotten a rude lady who just hangs up in the middle of the convo. She was giving me an attitude for saying yeah and not yes? No professionalism. After waiting all week to finally talk to one of these "agents" this place really needs to get shut down.

I've been trying to get a hold of a human since December.... just moved from florida and need to switch everything over my daughter was 2 almost 3 months at the time and she didn't receive her 4 months vaccines becuase of this and she's about the be 6 months and she wont be receiving them either... this is so UNPROFESSIONAL and DISRESPECTFUL. I am APPALLED .

One ring and then a beep.
My daughter was in a two vehicle collision, Dec. 2015. I was working and had insurance through my job. Her lawyer for the wreck, informed me, Medicaid of Ga had to be paid out of her settlement. She was a minor at the time. I didn't have Medicaid on my daughter. I can't get in touch with anyone from Medicaid of Ga, to dispute that false bill, and to get a copy of it. The lawyer said, Medicaid is asking for $11,000, and they said they will still need an additional, $268.35.
My daughter had a CT scan. I know Medical Billing and Coding. THERE IS NO WAY, A CT SCAN AND ONE DANG TYLENOL CAN COME TO A BILL OF $11, 268.35, AND I WAS CHARGED $600, OUT OF POCKET WITH MY INSURANCE CONPANY, AND THEY PAID THE BALANCE OF $2,000, AND SOME CHANGE.

YOU CAN NEVER GET A HUMAN ON THE PHONE HOW ARE PEOPLE SUPPOSED TO MAKE CHANGES WITHOUT HELP???? WENT TO THE OFFICE AND THEY COULDNT HELP AND THEY GAVE ME THIS SORRY NUMBER!! RIDICULOUS! A ONE STAR IS TOO MUCH... THIS WICKED SYSTEM NEEDS TO CHANGE

Idk what to do, I need to know my coverage/ how much it is to visit a doctor and these guys never pick up. Anyone?

I have called several times to speak with someone about Medicaid for my son. No one will ever pick up the phone, it s so irritating. I applied about 3 months ago. This is ridiculous

I applied for disability well this year i was approved for one year May 2018-May2019 Medicaid was supposed to pay me back for Dr and medicine I have not heard one thing Barbara Carter

Medicaid Ga is so frustrating. I absolutely dread calling them knowing I won t get help. However, I did just call this number and the party can t be reached . Beyond frustrated.

My wife blames me for moving to Georgia from California,cause the healthcare system.
If you don't pay service to people then the rensidence won't willing to pay tax to you lazy guys!

100% proof socialism doesn't work. Just got my benefits cut off with no warning. I'm diabetic. I went last week to get my insulin, they wouldn't authorize the refill till the 3rd, I try to refill early so I don't get into a life or death situation. They canceled it on the 28th and my ssdi benefits are so low it won't allow me to pay out of pocket. So in 3 days ill be dead. To think people are begging for this....what a nightmare.

Telling me I m approved and never received card smh

honestly i ve been calling since october 2019 it s now february 2020 . i don t understand how to get in connect about a bill i need help with . no one answers the phone , no answers my emails . it s frustrating and unprofessional.

This really needs an option for less than one star. I moved to GA from NY with my sister who is permanently physically and mentally disabled and has had Medicaid her whole life. We have been here for 2 years and am still getting the run around from Medicaid, DFCS and Social Security for the same issue trying to get her covered for doctor visits and home care. No one ever answers the phone or returns a voicemail and seem uninterested in helping when you speak to them at the office (with the exception of social security). It is shameful how a government agency is run this way.

Totally incompetent!! No one has the courtesy to answer any of the many phone calls I have made. I guess they are on an 8 hour lunch break!!!

I ve been calling for DAYS trying to get a hold of them!!!! I NEED my nausea medicine and prenatals for my pregnancy and they won t even answer to give me my policy number. I haven t received my card in the mail yet so I literally can t any of my meds until they answer because nobody can t find my info in the system except for my doctors office

I have been trying to call this office to change information on my sons medicaid for weeks. I call everyday and I'm unable to speak to a person. This is the epitome of what is wrong with the American government