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Thank you. To avoid going to the post office in th...

Thank you. To avoid going to the post office in this time of crisis, pay online. Arrived after only five minutes of payment receipt. Quick. I will always use online payment from now on thanks

Genialloid is good only to collect the insurance ....

Genialloid is good only to collect the insurance .... I with a collar had for five days (having been buffered) I was paid with 120 euros. And two medical visits, one at their doctor, a pittance !!!!

Only applies to the cost. I was asked to send by r...

Only applies to the cost. I was asked to send by registered letter a certificate of residence in original, paid 16 euros (the municipality releases it only with stamp duty). Never happened with other insurance companies.

Do not contact online or on Genialloyd tel: 10 use...

Do not contact online or on Genialloyd tel: 10 useless e-mails and some incompetent people (saying that moving from class 6 to class one does not serve to pay less makes you understand who you are talking to on the phone). They call you but as soon as you answer they close (I tried with two different cell numbers). some kind people. Perhaps the covid has decimated the operators.

Great

Convenient insurance, but bad administrative servi...

Convenient insurance, but bad administrative service.
Quote ready, and messes up with the holder, the assistance wastes time, you write and they answer you after three days, you try to pay and the site crashes, in short, it took 10 days to make a policy! Luckily I had moved ahead

Car in the workshop from early November, is delive...

Car in the workshop from early November, is delivered tomorrow 12/20/19 for a repair to the engine, I expected the renewal scheduled on 11/11/2019 to be moved to the aforementioned date with deadline moved to 20/12/2020 due to not used for more than a month .... A proposed estimate in this sense significantly changed the amount of the premium requested (as if it were a new policy ....). I have no words...

Convenience without equal, but a complicated mecha...

Convenience without equal, but a complicated mechanism. Generally courteous and competent telephone assistance but once I was treated with a fair amount and almost with annoyance. I will continue to use Genialloyd for convenience.

I was involved in an accident due to a lack of pre...

I was involved in an accident due to a lack of precedence from the other vehicle, Genialloyd handled the file very well and I was fully refunded for the damage suffered. Also, they didn't raise my policy premium. Very well! Tim

Next policy for Celerio, send the renewal already ...

Next policy for Celerio, send the renewal already with an expert guide, don't let me write again. We have three policies with you and fortunately never an accident and never asked for anything. Thanks and regards Fabrizio and Daniela

The site is well built and functioning, it should ...

The site is well built and functioning, it should be possible to modify the online quote even in the parts relating to the vehicle, without having to call (I refer to the declared annual kilometers traveled)

too long times for a replacement (it was not possi...

too long times for a replacement (it was not possible to execute it online) have created a significant logistics problem that cost me much more than the policy itself. Not to mention the waiting times to speak with the operators!

The site is well done and intuitive, the user is f...

The site is well done and intuitive, the user is facilitated in almost all operations. I had some difficulty identifying the information with all the contractual conditions (they seemed to me absent, but they are present and reachable). I would make this point more evident because it is important, by entering into a contract, to be aware of what you are signing. Not having easily found the link to the contractual conditions I had thought to let it go then, I called the call center ...

good

Bad handling of requests, I'm trying to talk to th...

Bad handling of requests, I'm trying to talk to the operators and the wait exceeds half an hour, when they answer you the line drops. I have to extend the policy (which I have already had for over 5 years) with a free guide and I have no quote or answers, neither on the phone nor by email

The WORST insurance I've dealt with. If you suffer...

The WORST insurance I've dealt with. If you suffer a claim they take months to be compensated or for information. IN MY CASE, 5 MONTHS HAVE PASSED AND I AM STILL WAITING !!!!!!!!! When you call for more information, operations are never prepared! . Better to pay a few hundred euros more!

The most competitive costs on the market! Furtherm...

The most competitive costs on the market! Furthermore, I was able to take advantage of the insurance in the event of a claim. The repair and direct compensation worked extremely quickly and efficiently. Recommended!

EVERY YEAR BEFORE THE EXPIRY DATE, THEY WERE INFOR...

EVERY YEAR BEFORE THE EXPIRY DATE, THEY WERE INFORMED WITH A NEW DISCOUNTED QUOTE.
IN MANY YEARS I HAVE ACHIEVED A COMPLETE POLICE OF EVERYTHING, AT A PRICE, ECONOMIC ENOUGH.
TO A CERTAIN POINT .. YOU CAN SEE THAT WE HAVE BEEN MISSING THAT YOU'VE REPLACED ..
SO THE LAST YEAR ..
HAVE NOT NOTIFIED EXPIRATION.
UNFORTUNATELY I FIDANDOMI HAS BEEN ACCUSED TO THEIR E-MAILS OF NOTICE, I HAVE TURNED WITHOUT INSURANCE FOR MONTHS !!!
I HAVE CONTACTED THE GREEN NUMBER, ASKING HOW NEVER OF THIS UNUSUAL LACK OF THEM, ANSWER THAT THERE IS NO LACK, BECAUSE THERE IS NO LONGER OBLIGATION TO NOTIFY CUSTOMERS.
SO THEY HAD TO RESET THE POLICY, WITH THE SAME PRICE WITH ONLY RCA IN ADDITION WITH THE REQUEST OF THE CERTIFICATE OF RESIDENCE IN ORIGINAL WITH EXPENSE OF 16 EURO IN BRAND FROM STAMP + SHIPPING.
INSTEAD OF IMPROVING THEY ARE WORSENING ..
CONGRATULATIONS YOU ARE I # 1

GREAT