Genesis behavioral health Reviews

I've gone almost a month without my medication, repeatedly calling the office and asking them to send the script to my pharmacy.

After years of treatment at other facilities, and countless prescriptions. Genesis has me on the right track for a full 6 months now. I highly recommend Susan Perkanthu and Lily Sanchez. Both have been Godsends for me. Thank you Genesis!

Genesis changed my life! I am extremely grateful for TMS treatment and the team here. I couldn t have asked for a more supportive, motivating, compassionate team to help me get through this.
Highly recommend!!!

I feel frustrated.. you're a behavioral health clinic. Shouldn't your priority be to help patients in need, immediately? I can 100% afford any fee and will do whatever it takes, but calling in a time of crisis and then being told that you need to pay a $125 fee up front with the expectation that insurance may or may not reimburse, just to make an appointment.. blows my mind. It makes me upset and completely makes me want to go somewhere else for the most unnecessary reason. Aren't you professionals in this field to help others? Why would you make it difficult and have deterrents like this that make people feel like it's not worth jumping through financial hoops to get help for loved ones? I'm so confused and disappointed at this business. I will take my daughter somewhere else that isn't money hungry. SMH

My daughter and I both see doctors here. I have been extremely pleased with their professionalism and quality care. I highly recommend them!

The same as other reviews below, I do NOT recommend Gary Dunham. I left his office in tears after being called a bad patient for misremembering my medication dosages in the moment. NO ONE SEEKING MEDICAL TREATMENT SHOULD EVER BE MADE TO FEEL INFERIOR TO THE STAFF!

I ve been making incredible progress at the South Texas Liberty Alliance Group, for any who would like a different option.

I ve been very impressed with my experience here. The whole staff is very caring and attentive. Highly recommend!

It's very concerning when I call to cancel my appointment and let staff know I won't be requiring Rozalia Carrasco services any longer, I get 5 CALLS BACK TO BACK WITH VOICEMAILS. Yet I can't get a call back or even someone to do their job and call to make my monthly appointment for three months. Rozalia, you've made many bad decisions in regard to my mental health diagnosis. The outpatient treatment where I had to stay an hour away. As I said to you, it made everything worse. You put me in straight into a situation I was afraid of. That's why I sought your help to begin with. The copious amounts of medicine changes didn't bother me until I told you I wasn't comfortable with some. You convinced me and sure enough, they made things worse. I ended up in the ER for one out of three medicine side effects. Another time from my own doing, as the medication was incorrect. Our last zoom appointment, I was splitting. You knew that. Yet you decided to challenge me instead of help me deescalate. You literally had a staring contest with me. The attitude coming off your facial expressions was disgusting. It's your job to teach and guide. You instigated. The ONLY things I say were worth this entire experience is my current medication and the expensive genesight test I paid for because I was tired of being a guinea. Lastly, I told the young lady on the phone I was not comfortable with a call back. I said no at least 5 times. Then when I have my husband call to ask you to stop, you tell him if I want to know why they keep calling, listen to the voice-mail. My husband is on my form so you denied him his right to know anything about my care. At this point, Rozalia, you are literally a risk to my progress. Im working full time and starting college March 10th. I have come a long way and have a lot to lose. But if you call my phone again, we will be speaking in person.

An amazing team of professionals that have changed my life. I started seeing this group with crippling depression and social anxiety. After two years of therapy and trying different treatments. I am in an amazing place mentally.I openly engage in my life and take part in living again.

Waste of time and money. Tried the TMS and stated several times that it was painful and made me so sick that I couldn't function. I was told by one person that "its supposed to feel that way" and they proceeded to turn it up higher. I was pressured in continuing the treatment even after I told several people that I did not want to continue and was in pain from the treatment. Then got a hefty charge for them to "re-calibrate" the cap. Appointments were continuously messed up. There is no communication between front office and staff members. The whole experience was a disaster.