Very high quality of both water and pre and after-sales service. I have been a client for years and have always responded to incidents. The prices of technical service are according to the service, the industrialists who have come to my house, have always been qualified personnel. I am very happy, highly recommended.
I have been with your device for years and we are super happy, good technical service.
I do not know what happens with the others ... I buy one of their osmosis machines and I'm doing great, without any problem. In my opinion, I recommend it!
Outraged with the prices of repairs. 83 eur for half an hour of work and they have only moved the salt of the decalcifier. Also when I bought the osmosis they did not tell me I had an annual maintenance of 150eur. They will never do the maintenance of my devices anymore.
From a friend to me, and from me to others, recommended!
I ordered a chlorine-free pool filtration system and it was the best idea of the year!
Very serious company with high quality products. I have had your machine for years and no problem. Great water.
Painful service, perform maintenance and leave a leak and charge for coming back to fix your leak. They do not return to my house.
Very bad management, once they have sold the machine, they are no longer there, a total lack of empathy. Machine installed in February 2019, and still not working well, every week changing pieces. Do not buy anything!
An authentic disappointment, a lot of lack of professionalism. They charged me 83 for coming to check it and on top they left the drain pipe disconnected and when it did the regeneration cycle it filled my whole house with water and damaged the parket. And of course they were not responsible for anything. I do not recommend it at all, in addition to the displeasure I wanted to charge 1050 to repair the machine. A real shame.
Irresponsible after-sales service.
A bad installation should not happen, when it comes to water treatment professionals, which are also priced at a high price.
But, even if it is admissible, what is most reprehensible is the failure to assume its bad work and not to face the negative consequences caused.
Not to take into account and without a doubt not to repeat.
I did not know where to buy a softener and a friend recommended general waters since only the best offers, and that is it!
An impeccable service that technicians like David do
I installed one of its chlorine-free pools and WOW! This is the future!
Offensively expensive prices. I contracted with them for confidence and the comparison came later. Insulting. Never more. Plus, the 150 a year for maintenance is more than a new, better, competitive device is worth. I paid 2,400 installed.
I have been a client for many years, both me and my family. We are delighted with the quality of the water, the water softener and the osmosis. The operators of the Technical Service are very educated and punctual.
I have recommended it to family and friends.
generalwater.es
