I had a great experience at General Optics! The staff was very friendly and attentive. The entire process was very quick and I did not have to wait at all for my appointment. Dr. Klaahsen was very knowledgeable and personable making the whole experience great!
Everyone at General Optical is friendly and competent. They really make you feel comfortable. They explain the tests. They are patient. They are very knowledgeable. I highly recommend them.
My family has been going to General Optical for years. They are a wonderful group of professionals who make sure I am getting the right tests for my eye sight and the right glasses to wear. No one better than General Optical in Cambridge.
Dr. Klaahsen takes the time to answer all questions and works diligently with me to get the best vision possible. Dianne O always listens carefully to my preferences and picks out frames that fit my criteria and compliment my face and lifestyle. She could be a personal stylist! After coming here for at least 15 years, I highly recommend all services at General Optical!
Just really nice! Unassuming but thorough, clean and careful. SO helpful and patient in chosing frames-- a difficult part of an exam!
I called at 10:30am on a Thursday to ask if they repair sunglasses. They booked me an appointment an hour later. Upon arrival, they immediately took my sunglasses to the back and appeared 5 minutes later with them in great shape. They answered my questions knowledgeably as well. Highly recommend!
They do a great job at General Optical. Dr.Klaussen was extremely thorough and very informative. I feel like the health of my eyes are in great hands. Thumbs up
If I had to mention one criticism it would be a general one. I wish the industry made it easier for Optometrists and Opticians to provide their patients with easier access to ordering frames that we want. This is not a knock on Dr. Klaussen and her staff. They are phenomenal. My sense is that their hands can be tied(limited) sometimes when trying to order a preferred set of frames for a customer.
Tim Cronin
Fantastic neighborhood eye doctor! These folks are great to their customers, and highly professional. Would definitely recommend a visit for eye appts, glasses, or contacts.
Great local establishment with a wonderful crew that works there! Super friendly and helpful. They also have some great safety practices in place during these COVID times! I always recommend friends and coworkers looking for an eye doctor to check into this location.
Dr. Klaahsen is amazing. She spotted the sign if a rare opthoneurological issue in my wife during a routine exam allowing for early treatment a few years ago and mire recently saw me immediately to diagnose a painful and distressing issue with my eye.
I could not be more pleased.
generaloptical.com