Gaylord Opryland Hotel and Convention Center Review

The Gaylord is a really nice resort with a ton of amazing things to see and do. There are shops, restaurants, and beautiful plants for days.

I found the food at Stax, Jack Daniel's, and Fuse to be okay at best and was VERY expensive. I wasn't impressed to say the least.

Rooms are small with limited storage and outlets for devices (families beware) is limited.

My overall experience was okay but this would be a resort that I would visit again.

Incredible! It's like a city inside a bubble. My room was pretty.nice, but nothing spectacular. Lobby, conference rooms, meeting rooms, food, and entertainment was all very nice.

I must admit, Marriott really took care of us this trip. They upgraded our room and were quite nice to us on my daughters birthday. Stay here whenever you can! Bravo.

I really like this place.. everything there is beautiful.

Wonderful place to visit, be sure to bring a few gold bars with you. Super expensive, but tons of things to do not only in the resort, but also nearby.

Took me a few days to know my way around but it would be great to come back with my family next time!

I recently stayed at this resort and it is very nice. The atrium gardens are beautiful. You can walk around inside for a long time looking at plants and waterfalls and a "river". The rooms are clean. I'm not a big fan of the recent decorating trend of modern or sleek. I'll be happier when the trend shifts back to warm, cozy. But that's just personal preference. I suppose some people like "hospital chic". There are plenty of dining options. There are 3 pools. The Irish pub is a fun evening option. Really the only downside here (and resorts in general) is that you can't just walk out the door to other entertainment options. There's nothing nearby.

This place is pretty much first class operation. The atmosphere of the garden areas is amazing. Around he holidays it becomes like a Disney atmosphere of people on top of people crowded. The staff has always been very professional. For the price the rooms are pretty basic but what you are paying for is the atmosphere and it has a variety of restaurants under one roof.

Beautiful hotel, but very large and takes time to navigate.

This is a magnificent place to visit during the Christmas holiday. Starting in November all the way through January just after New Year's, the Gaylord Opryland Resort Hotel has the ice exhibit along with many other shows and activities that take place. You will spend hours walking through this entire Resort with the Oasis that connects to YouTube a lot of restaurants and boutique stores to buy clothes another specialty gifts. If you come to the Nashville area to Vacation during is Thanksgiving a holiday or Christmas holiday into the new year, this is definitely a place to consider. I did a #DreamTrips experience here! #JustinPattonTheExplorer #TravelWithJustinPatton #FunPlaces #ChristmasTime #Nashville #Holiday #GaylordOprylandHotel

This place is the best to bring the kids or a couples getaway. Great food great customer service and the water Park is so great even for adults.

This place was so beautiful rooms were very clean & no smell pool was refreshing bartenders very friendly and drinks were outstanding i would stay here again a little pricey but well with it

Hotel was nice. Room was clean. The restaurants inside are very over priced with a small menu selection. Some of the restaurants were very dirty, trash on the ground with old old ripped booth seats Ect. Hotel is far from downtown. They do not offer any transportation. Uber rides are $15 dollars each way to and from downtown. If going with kids, it is a neat experience, except everything is very overpriced. There are a lot of activities for kids! I would not personally stay here again due to the transportation, prices, crowdedness and location.

It is beautifully decorated. We enjoyed walking through it and seeing all the hard work put in preparing it fo Christmas.

So we decided to have lunch at the pool. Called in-room dining, first time around took 10 minutes to get through, but got through and placed the order. Our order came down relatively quickly for this time of day, but they sent down the wrong drinks. Tried to call in-room dining back and after three attempts and 30 minutes of trying I gave up. I'd be happy to update this review at the end of our stay to see if they do right by us!

Wonderful resort with a lot to offer...shopping, restaurants, bars, and spa. Also, next door to Grand Ole Opry and Opry Mills Mall. Cascade rooms are closest to parking and check in. We were on 5th floor, room C5154. Beautiful room, with a great view. Very clean. Staff was very helpful and friendly.

Amazing resort. Something for everyone. From waterparks to high end restaurants, this is a great place to stay. Located next to the grand Ole opry and an outlet mall with shuttles everywhere. Well kept rooms and soft beds. I have no complaints..

This is a very nice convention center, with a lot of space and friendly service. It can border on "too big", but it is nice that there are so many dining, shopping, and relaxation options. I do feel like many things are way overpriced because you just don't have any other convenient options, but it's a relatively short ride into Nashville (if you avoid rush hour times) to find other places to explore.

We had so much fun here enjoying the Christmas theme and lights. We went on black Friday so parking was an absolute nightmare, but besides that everything about the hotel and mall was very enjoyable.

It was AMAZING!!!! Great place to walk around and relax!

You have to stop here if you are visiting Nashville during Christmas. Conveniently located near Opry Mills Mall, this gigantic hotel is just beautiful. There are plenty of restaurants and stores for shopping. Hotel rates vary, but expect 4 star amenities. This was on our family bucket list and well worth the stop. If you just visit, expect long walks and a few hours to see all the atriums.

This is a great alternative to the parade of bridal showers downtown. Even if you are not staying at the hotel, check out the acres of indoor gardens, shop, visit the water park or grab a bit to eat. Although better than being outside on a hot day, it can still be a bit warm inside.

I love the space and setting of this magical hotel. I wish I could stay there one day. Evrytime we visit, the staff is welcoming and helpful. My favorite season there is Christmas, they really know how to bring the magic of this special time of the year.

5-star rating for Cascades restaurant. 1-star rating for the "Top of the hour" shuttle service which left early (for downtown Nashville). Yesterday's 1:00 bus driver kindly waited for patrons and left at 1:09. Today's 1:00 bus left at 12:55 as we walked up. Guess we will wait another hour.

Incredible! My husband had a conference here over our anniversary. We had the best time! The greenery is great! You almost feel like you're somewhere tropical. I got so caught up in the pool and lounging at the hotel I almost forgot about downtown.

Very expensive. Nothing is included in the cost of room, water park, boat ride, etc. I had no idea! Customer service was not very helpful nor friendly. Most of the places to eat closed by 9pm. Try doing anything and finding your way around with 2 little ones in tow.

It was pretty but I wouldn't go again.

Beautiful resort, great place to stay with kids, parking is overpriced.

Beautiful place! Wonderful service. Awesome beds. Food is amazing

Greetings. It is me, Nathaniel Joseph Galang, and have enjoyed my past 3 weeks under the stay of Gaylord Opryland Resort. I give this resort a solid 5 and would recommend to the Gay Lords out there. Would love to visit again and hope to meet the Lords of the Gays once more.

Great service. Very good staff. Devon at Soundwaves was awesome. Very friendly and professional. We asked an employee to help us with cart and carrying our luggage to our car in parking lot and that employee carried our luggage cart all the way to our car in the parking lot. He was very professional and friendly. We later found out talking to him that he was one of the managers. We were surprised by his service. Great people working there. We will often go there.

Beautiful Hotel near a great city! Perfect for a short vacation with little kids

Beautiful place! Lots of restaurants, gardens and waterfalls under the roof. We went before Christmas and the decorations were gorgeous. Snow tubing was disappointing...not worth the time and money but overall we had a great time

This place is so pretty and I loved walking around and seeing all the Christmas decorations.The boat ride was very interesting as well

I was excited to stay here because it seemed like a fun Vegas hotel and casino in Nashville. Well, it was like a Vegas hotel, but it wasn't within walking distance of downtown, so I was disappointed. I should've known from Google Maps, but sometimes it's hard to tell.

Overall, the room was nice and clean, and there was a restaurant open, when though we got to the hotel around 9:00pm. It was fun to walk around the main atrium for a bit with my husband, but there were three things I really disliked: 1) It's a confusing hotel! You need a map just to get around, and the signage stinks! We got lost a few times. It wouldn't be a huge deal, except that we had somewhere to be, and the hotel doesn't make it easy for you to leave. 2) The cleaning service woke us up at 8:30am and kept knocking intermittently several times well before check-out time! 3) Self-parking was $32!!!! Only 8 bucks less than valet. And again, the signage stinks, so getting out of the parking lot was also frustrating!

Bottom line: If you're on any sort of schedule, don't stay here, or try to leave your room well in advance. If you want to see the city at all and not water time at your hotel, don't stay here.

Beautiful place! Great rooms with lots of places to go and fun things to do.

The atrium was decorated beautifully and made for a great experience. This is a great place to go, if you are visiting and not sure what to do. Definitely a sight to see!

I didn t stay here but just went to check out the inside and omg it s such a beautiful amazing resort, I cannot say enough to describe the absolute beauty of this place!!! A definite must see!!

Place is AWESOME .... It can be quite a hike to get to your room though.. soundwaves was great too

Such beautiful gardens! Very fun day trip even if you can't stay.

Amazing hotel, they treated my family with respect ,rooms were clean and all in all an amazing stay thank you. And the multi rooms was perfect for us

Very cool. A lot going on and plenty to see and do! Just walking around the gardens is pretty enjoyable

Nice hotel right in Nashville with a great water park but the service was a bit sub standard. I requested an early check in and didn t get it. Fine. Yet, my room wasn t even ready at the appropriate check in time and was actually late. I didn t get my room until 6:30. I ask for a later checkout and I m denied based on someone reserving the room I m in. I asked what about me not receiving my room on time. Didn t care. I was told the water park was sold out yet I saw tickets being sold to someone next to me. Nonetheless, my family was able to get in based upon that fiasco and the park was only about half full. Nice place to dine, good location, great amenities, but the service is a bit substandard.

I highly recommend this place..amazing conservatory with the exotic plants, trees and beautiful well maintained garden you can find only in this huge hotel at Nashville whole year round.

Amazing Resort, I can't wait to go back!! Romantic atmosphere with a very large water park inside. You can take kids or a significant other. The service is awesome. Food is a little pricey but it's so good! All together... amazing!

The room was perfect. The bed was so comfortable that I couldn't wake up until 10 am

Gorgeous place but customer service and hospitality was sub par.

Huge hotel with plenty of shopping and dining options in addition to beautiful indoor waterfalls and atriums. There was a large line at the regular check in; the line for Marriott Elite was near empty so check in was a breeze. Aside from all of the hotel attractions; Grand Ole Opry and Opry Mills are a short walk away. The hotel also offers tickets for Nashville attractions.

We stopped by to visit and see the hotel on our way through Nashville. It is such a beautiful place to visit. There is a boat ride you can pay for that takes you though and they give different tours at different times. The food is good, but pricey at some of the places. There is also entertainment throughout the day. All the waterfalls and fountains are a lot of fun for kids.

We visited during Christmas '19 and stayed at the Opryland Hotel. One thing we did not like is that their parking is not free and they charge a huge amount for their guest to park there - can you imagine $39 per day! This is on top of the resort fee of $20 per day they charge. Other than these two , the stay was memorable and had beautiful Christmas time.

Had a great stay here and really enjoyed Soundwaves water park.

This place has 5x times better view than I thought. I can stay here for 1 week if I have to. very good quality dining options, Steak was one of the best! Wasabi, very friendly staff but food was very low class! Italiano was good

This is one amazing facility! In total, the property had nearly every amount you can think of. Nearby there is such a variety of established that you would be hard pressed to find out lacking in anything! The room prices are fairly expensive, but if you can afford it seems highly recommendable!!

Beautiful place. Be prepared for a lot of stairs. It's $32 to park at the resort. We parked at the north end of the mall and had a very short walk to the resort and saved the $32.

Really cool place to visit. Next time I may stay here. Just remember where you entered the atrium. It is VERY easy to get turned around. Food and shopping options are plentiful!

I will definitely be going back. There is so much to do and we didn t even leave the hotel until we were ready to leave and I still didn t see everything. If you stay there get a room that has a balcony that overlooks the center and you ll see waterfalls, restaurants and many beautiful plants.

There is a bayou and a small village captured and being held, presumably against it's will, inside this hotel and convention center. Send help immediately!

How can that be possible, you ask? The building appears to have mutated into a huge glass and stone village-eating monster that's quite tastefully done, to be frank. It is after it mutated that it must have captured the small village and river, complete with tour boat.

Seriously. Send help.

I highly recommend coming too this resort. It's beautiful and great for events. They have a nice selection of eateries and gift shops. They also have a boat ride and other fun activities. There are I believe 3 gardens possibly 4. I cannot remember, but they are worth checking out. There's also a live radio station and a water park connected. More to see im sure, but makes sure to visit if you are in Nashville.

Beautiful and fun, has some of everything in it. Private and Pricey. U get what u pay for. FULL GOSPEL INTERNATIONAL CONFERENCE 2019 was held here.

Awesome venue! Have been here before and everytime it is a great experience! Amazing staff, good food.

Finally got to walk around Opryland today. We walked into the resort area which is good because there's a 32.00 fee for self parking. The complex is made up of at least 2 Hotels and Convention Center spaces. There is also shopping and several restaurants. I can see this would be a good spot for conventions. There is a large garden atrium in the center with 2000 Hotel rooms overlooking the gardens and water features.

Hotel is beautiful inside & out, especially at Christmas. The inside water park (Sound Waves) is open, & the outside water park opens May 2019. Beware- Valet parking is $40 & self parking is $29.

Spectacular lights but watch out for the $32 parking.

Beautiful and lovely as ever. I babysat my $22.37 Jack and Pepsi. lol worth every bit.

This is one of the BEST places my Wife and I stayed at in a very long time..
"K- Love Music Fan Awards"
The costs are high for being in Nashville but it equals what the upkeep must be for the establishment in everything is under
ONE BIG ROOF..
LITTERLY!
Check this place out if you can and save the money before hand so you can spend while your there and have the full experience!!!

I attended an academic conference here. It was a very nice experience. The space was very good to host the event. Be careful on the marble stairs in dress shoes- they can be a slippery combination! I really loved exploring the "jungle"in the hotel with my friends while we were there :)

Comfortable shoes are the key to staying here. Words will never do justice to expressing how huge this place is. Staff is everywhere to prevent people from getting lost. It is beautiful. The bellhops are nice and provide quick service. With a place this large you don't have to leave to eat or be entertained. The food is good. The drinks are strong. Just be prepared to walk a lot. Be prepared to get turned around. I came for a conference, make sure to request a room in the the section of rooms next to your conference area. I couldn't have gotten a room further away in the hotel from the conference, unless I stayed at another hotel. Seriously, ask to be close by. The concierge is hit or miss, you will either get an extremely helpful person or a resentful, short tempered employee. The housekeeping staff does not speak English. They try to help, but may not fully understand. Be clear and call the main number if you think they didn't understand. Make sure they replenish your coffee (you may need to check and grab more from someone in the hall.). So far we have eaten at the Falls (good trout dip), Wasabi (delicious), Ravello (yum), and the Library ( amazing cocktails!)

Beautiful. Christmas at Opryland is over the top. It is a must see.

So beautiful any time of the year. As a Nashville native, coming here never gets old.

Loved it! Charm and wonder live here! Shipping and sights to see! Bling Blinky of Texas Shout Out: Howdee!! Y all Come back - Ya hear!!

I have stayed here twice and it has been amazing. Huge hotel, lots of restaurants, lots of stores, and lots of activities including two pools and a water park. Exploring this hotel its self was an activity. It also has beautiful rooms that overlook the atrium. Finding an elevator was also easy. Also a great place for families.

This is a beautiful hotel and convention center. The lobby atrium and waterfalls are spectacular. This large facility is a short walk across the parking lot to the Grand Ole Opry and Mills shopping center.

Mind-bogglingly large conference you get used to where things are and how to get to get lost

I don t stay here, because I can t afford it, but I go here every year to see the lights! I love looking at everything and watching the plants change is fun. I bring foreign exchange students here often so they can experience it too!

Every year I visit the more beautiful it gets. Amazing time.

Unbelievable place! Over 200 rooms and a river runs through it plus a waterpark, restaurants and ol so much to do!

This place is just beautiful! I would love to stay at the hotel some day.. from what I saw online it's a little pricey depending on the room type. As a non guest you are able to walk through the hotel, explore the grounds. It's truly a sight to see. Beautiful gardens, friendly service, so much to do. It's a lot of walking so be prepared. It's free to visit, park in the mall parking lot for free parking. Otherwise it's around $30 to park at Opryland

Very nice place... bit pricey! Huge and somewhat confusing layout. Tough to find room, especially after closing down the bars!!

Beautiful grounds. Service ranged from good to great. Lots of food options. The nearby mall and free shuttle service was great. Downtown shuttle service was available too. This place was amazing. The food choices got a bit tiring after 5 days of it, but still quite a good selection, and most things i got were good. The food wasn't amazing, but there's plenty of variety for about 5 days. After that i was really missing my own cooking.

Amazingly beautiful place too stay or just visit. Posting just a few picks of the beauty within the resort.

Absolutely stunning hotel. The prices are a little high, but over all there is nothing more you could want in a hotel. They have several restaurants inside, they have waterfalls and an abundance of plants and flowers in the inside, as well as great staff to help with your stay. I have stayed here several times over the last couple years and it s always been phenomenal.

If you re interested in a one stop vacation shop, this place is great. The entire resort is very well kept, everything is clean and the people are friendly. It s huge and pretty confusing, but there are a lot of neat things to see. We took the complimentary shuttle to and from the Opry, which was nice.

Parking is pricey, and you pretty much have to valet. Food is ridiculously over priced, $16 cheeseburgers were just okay. Rooms were small for the price, but comfortable.

These are only a few photos of the amazing sites within

Over the top gorgeous Christmas decorations. There are a ton of eateries, dessert shop, and little shops. They had other Christmas events including meeting Santa, meeting reindeer, ice skating, and tubing. But these were all a bit pricey. We loved walking around taking in the scenery and feeling the warmth of the tropical feeling plants. It really felt like Christmas in Nashville!

An Experience of a lifetime! Extraordinary, BEAUTIFULLL

Very nice facility but other than that it was a very bad experience. everything way to expensive to the point that it wasn't even enjoyable. The water park cost hundreds of dollars to get into and it was way to cold to enjoy my kids were shivering. If you have a bunch of money to waste this is the place to go!

It's a beautiful place especially at a Christmas.....even though you're indoors, or feels and looks like you're outside...

I live in a nearby city and went to visit this place on the new year's eve. This place is stunning and the lighting was gorgeous. We parked at a nearby restaurant and walked to avoid the parking fees. There is a wonderful indoor arboretum as well as an indoor artificial river with boat rides. Plenty of restaurants and some shopping places were a plus.

Nice place to stay and very good attractions and decorations and worth to spend our time here.

No complaints! I m here working at the convention center. I am staying in the hotel for six nights.

The holiday decorations are amazing and totally blew me away. I do wonder if the giant atriums may look a bit bare as they take them down.

All the staff I have dealt with are incredibly friendly.

Great restaurants, bars and shopping.

I would like to return when I am not working and bring my wife and child. I m positive they would enjoy it. There is a 4 acre water park my daughter would love.

I absolutely love it here.

We have stayed at this Gaylord before and it was what we expected. I was however disappointed in the Breakfast with the Smurfs experience. It was not a traditional character dining experience. The breakfast was great, but there was one smurf at a time available for photos only. They did not come around and interact with the kids. Also, no personal pictures were allowed due to copywriting, etc.

I spent 10 days here providing IT support to a large conference that was held in the Convention Center and overall, I had an extremely poor time during my stay at this Gaylord location. But first, let's cover the good stuff...visually the Gaylord is extremely impressive, in fact I would go as far as to say that the the Gaylord atriums are among Nashville's must see locations while visiting and that pictures can't really convey the size, scope, and beauty of the gardens within it. Also, the staff can be extremely helpful and friendly, which is good because virtually every other aspect of this property will make you want to tear your hair out in frustration. These frustrations include, poor and inconsistent housekeeping standards, poor climate control in the rooms and public areas, poor room soundproofing, poor security, lack of warm water for the shower, weird and inconsistent hours at the restaurants meaning your food choices can become extremely limited very quickly, every restaurant I tried had extremely poor food at extremely high prices, the prices for gift shop and travel items was exorbitant, and the list really goes on. Overall I found that this location did not even come close to living up to it's reputation or even the tone of other reviews posted here, the experience was one star in every way and the location only gains its second by having such a great staff and due to its visual appeal.