Future PC

Excellent all round service. Friendly, skilled technicians and problems identified quickly. Future PC have got me out of some very sticky situations . Would definitely call on Future PC again and recommend their service to others. Megan Key Serendipity

I had a rather bad experience with them. First of all, you have to pay for a computer inspection even if they do not do anything with your computer - it can be said that you need to pay for nothing. There is much more to the story but let's just say, if they tell you how much the job will take, add extra twice as much time to it! Seriously! Maybe it's just for a usual client but still... In my case, we agreed that the whole service will be done for a specific price. At the end, the price was ~50% higher. The guy said that there was a misunderstanding. I throw my hands up. Fortunately, he did some extra cleaning of the laptop which was not a part of the deal so at least because of that I was happy. I do not recommend their company at all! 3/5 because of the extra cleaning and fixing the issue but the new appeared after that which I solved on my own afterwards.

we have been using Paul for several years to assist in setting up and explaining various and new systems relating to our business computer and his help, understanding and input has been outstanding.

Future PC are a great team to work with! They are always available to assist and go the extra mile. Paul takes great care of us and is very approachable.

Excellent service. Rang Future PC with my laptops error message to get a rough idea over phone of time/costs etc. They arranged an urgent courier for me to collect my laptop. Was picked up & I was phoned only a few hours later for a run down. This is the 2nd time I have been to Future PC & would not go anywhere else. Friendly, professional service

Paul was polite, efficient and helpful. Always good to find someone who knows their stuff.

This place has really good service. As a business customer I always find them prompt at answering the phone. Paul does my work and he is very polite and extremely good at any advice or repairs to my computer. They are always prompt with repairs and are available when you need them.

Excellent service. Good time management, courteous. Nigel Spratt

Excellent service from PC and from Paul. Paul is always prompt and polite and completes his work very well. I will continue to use Future PC and Paul.

Good team and nice computer repair however Worked at future PC as volunteer for a month and after a year wanted reference they didn't even remember me sadly

I went into this Future PC shop to repair my keyboard on my laptop and was charged for the repair. When I return back to the office and turn on my laptop, the keyboard was still not repaired or working. I then ring the shop back and spoke to Aloma. She told me to send the laptop back to them for repair. After 1 hour or less, she rang me and told me that my keyboard is beyond repair. Hemanth, the project manager have asked me to pay them an additional $1100+GST for the keyboard/laptop to be replace. I then said no and asked for a refund. He then said to me that they will minus what I have paid ($118) from the $1100+GST and will be only charge me the balance. I deny and insist on my refund but he refuse to refund me. This is a joke as I am being charged for something that has not been repaired and was asked to pay more money? I am extremely upset as this is not the first time this company has done this to their customer base on the google review they have. I have vouch that I will get in touch with the consumer rights and they do not even care. Please BEWARE of this company. Make sure you know what you sign up for before using them. I am in the process of talking to consumer rights now and will keep you guys posted on the outcome.

The team didn't know what they were talking about. They even lied to me about how the waterproofing works and said that a phone is only waterproof one time. That the second time the phone enters water it will be ruined. I'll add that this same shop ruined my friends phone and tried to extort more money out of her. I'm glad I didn't take their service because these people clearly aren't professionals.

I really needed a server repair urgently so used the techs at Future Pc. They were very professional and an engineer was onsite quickly. Our mail server was repaired quickly. We now only use the services of Future Pc for all of our I T needs though out New Zealand, as we know they will deliver great service quickly. They really know their stuff. I highly recommend Future Pc. Keep up the great work Future Pc

We dealt with Paul who was fast, efficient, and resolved the problems promptly. His advice was well accepted and we are grateful for everything he did. Will contact them again in the event of future problems.

100% Waste of Money and Time. I took my iphone due to it being stuck during the software update. I was suspicious of its mainboard problem, but the guy's idea was that it should be 90% battery problem. I was then quite worried that this guy is not really an expert, but I still proceeded with the inspection because I didn't care about the phone itself but really wanted to keep the data. I then received a call 3-4 hours afterwards that they face the same problem that I face. They were also not sure what the problem was. It's so obvious what they would have tried. Connect the phone to laptop or charger, and see nothing can be proceeded. Their suggestion was that Itunes suggest for factory reset, so why not factory reset? Basically same process I've gone through as well. If this is the only solution why should I bring the phone and give them $75 for inspeciton fee which would have costed them 10 minutes or so? They are not unpolite or something, but they are so much incapable of what they do. With so much incapability, but still charging $75 inspection cost for just looking at it, they seem quite ignorantly courageous. I strongly suggest any person seeking for tech repairs to seek for other repair companies with better skill and knowledge.

Excellent service, Paul took the extra time to explain what he was doing and helped future proof my PC

Great service with best IT solutions for Office and home, fast communication! totally recommended. Keep with great work guys! Thanks a lot. Rosa.

We have been using Paul at Future PC for several years now, and have found him very efficient and reliable. I can highly recommend him, unless we need to use him and then like all good trades people, we want to keep him to ourselves.

Absolutely brilliant service! Took my old reliable Presario Desktop in desperately needing to get it repaired in time for Easter weekend and the graphics card needed to be replaced. It was all done within about 90 minutes. So I can't speak highly enough of Future PC. Thanks guys. Highly recommended A+++

Great service, great assistance. Definitely use again!!

Paul has worked for us and done a really good job and courtesy follow up calls. We had a multitude of little problems and he sorted them all out and future-proofed us. Recommend, we are very happy with his service.

Taking so long to do my laptop, I have been waiting for two weeks, and nothing done. So I toke my laptop back. Then they charge me 75 dollars for labour. Not happy! Not nice!

I have used Future PC several times in the last 5 years and their service is fast and efficient. Paul Hariet has been the last few times and I cannot recommend him enough

Bad experience with these guys. Brought my macbook in on a Saturday morning. I received a 95% guarantee that my macbook would be looked at on the same day. On Wednesday I ran, to hear they are just working on it now. (yeah right) Anyway got a call back an hour later saying that the GPU was busted and it was going to cost around 500$. The guy on the phone wasn't even sure if that would fix my problem. I didn't trust it, so asked my macbook back and did some digging. Apperently the GPU issue was a known problem for my type of macbook and it was covered for FREE by Apple, but of coarse they forgot to mention that. I went to YOOBEE and had it checked there. The funny thing was that they didn't find a GPU issue but a harddisk issue. Here I saw the results of the tests myself. The people at YOOBEE were more helpful. After some discussion Apple agreed to pay for the repairs and now my macbook is working better than ever. Two extra remarks for the people at FuturePC. Don't put stickers on computers without permission. It is just rude. I found you before. If you did a good service, I would find you again. I'm still waiting for my invoice. A lady called a few days ago, but I haven't seen anything yet.

I have used Future PC many times over the past few years and have always found Nikolai and the team to be very professional. My problems have been sorted quickly and to a high standard. These guys really do fix it right, first time.

Dropped off my toshiba laptop for new lcd screen replacement. Returned on the next day after replacement. After couple of days a horizontal line showed up on the screen and took it again to this place. And they told me its not under warranty and the line is due to physical damage. I was very unhappy for the service so i took it to another store and they have opened it and showed me that the lcd screen that future pc replaced was a used one , not a brand new lcd like they told me. There were cosmetics damages and dust on the rear side of the lcd. Future pc charged me 299+gst for a used lcd and they didn t took responsibility for their bad service. Now i have doubt whether they have changed any other parts from my pc because its overheating and operating a bit slow after the repairs. Please don t do this to anyone in future. I was unable to take this unit to them after repair because i was in Auckland just for a week, otherwise i would i have thrown that used lcd to their face

I took our business desktop in for repairs. They had the hardware issue identified and resolved within a couple of days. Great communication and awesome price. Well worth it! Would definitely recommend your services. Thank you!!

Best service ive ever had, phoned up outside of business hours for a small ticket product and one of the guys stayed at work for me to come out and pick it up. You wont find anyone more helpful. Cheers

To: Future PC, Paul has completed work on my I-Mac very well & with a polite & helpful manner. I would recommend your firm to others .especially elderly such as myself. Regards. Mervyn. Cuthbert

Future PC has to be the best computer company I've found Paul is also a great Technician, very skilled and always polite .Highly recommended.

The customer service and support at Future PC Limited is excellent! The team worked with me together to quickly solve an internal issue I was having with my laptop. They provided me with multiple options to quickly resolve the issue to the best of their abilities. The level of service I received was above and beyond. Thank you for all your help and support!

This company is one of the best computer solution companies I have ever dealt with. Future PC have been maintaining our computers and solving our technical issues here at Dr Diesel for the past 4 years and we have no complaints. In fact their friendly service and availability is great and we are always impressed by Paul who comes on site and does an excellent job.