Furniture mall of kansas Reviews

Excellent service knowledgeable staff. Will definitely be back

Best experience (and the most FUN) I've ever had furniture shopping! We needed many items and Cecilia spent practically the entire day assisting us! She was knowledgeable, friendly, caring, and very conscientious. She effortlessly honed in on my taste and made wonderful suggestions! I couldn't have done it without her! The store itself was very inviting and well organized. (Cookies were a nice touch!) I don't think I'll ever shop any place else! Thanks Cecilia!

So pleased with the people involved in purchase and delivery of our table. There was an issue with the table and they delivered a new table in about a week. Love the table and the service. Have bought sofa there in the past and happy with that. We will definitely check out the furniture mall in the future if want to purchase new furniture.

Very helpful staff. Yummy free cookies. I always grab more than one. Best part to me is thier system in finding out if you need help or not. I hate when you are bothered every 2 minutes. But here, you flip to green if you need help on a paper thing they give. Otherwise they leave you to shop. Just my type of place.

First off, they make this place fun for the kids do you have time to ship with the family. Our kids loved riding their bikes around as we looked for furniture. Lots of options with a wide range of prices for all.

We were met at the door by Larry, who was so endearing and helpful, Offered drinks and snacks and then went to the mattress section and Charlette took over. She was equally a pleasure to deal with and so very accommodating. We will continue going there for all of our furniture needs. They are an awesome team!

If I could put a negative star review, I would. First off, if you are a single person wanting to buy furniture, forget about getting approached. The sales people only approach couples until you ask to speak with a sales person. Finally, when I asked for a sales person, she was really nice and helpful. Purchased a bedroom and furniture set (At $6200, this was a decent amount of furniture). Was given a delivery date a few weeks out...all understandable and acceptable. The day comes for my furniture delivery, and I don't hear a peep. Reached out to my salesperson who checks in to my order. She tells me that there was a damaged part that had to be ordered and they can't deliver the furniture for another 2 weeks! Unacceptable! I told them I would be canceling my order, so they come back with a date for delivery 5 days later. STILL unacceptable. If I wouldn't have reached out, I would have been sitting in my home waiting for a call from the delivery driver. NO communication and a terrible business model if the people working to arrange the truck/delivery don't communicate these issues with the sales people. CANCELLED order and I will never go back.

I'm downsizing and will sell at a loss. I looked in NFM for anything I can afford. They cater to those that have money or want to make payments. I did find a sofa in the clearance section but couldn't get helped. I will not go back. The furniture is beautiful, hence 2 stars.

Overall great experience! Me & my husband were searching for a living room set & decided to go back to FMK after going to every furniture store possible! We immediately received help from Kirby. He asked us what we were looking for and walked all around the store with us for an hour helping us find the perfect set! He was very helpful and we enjoyed his company. He helped us get the best deal possible! If you re looking for furniture I d definitely recommend going here but especially recommend asking for Kirby!

Price's a little high. Very nice employees. Treated very well, and bought some very nice furniture. Will return again.