100% we can not fault them, we were not only novices to the frooition listing software but to ebay itself ! luckily we were in safe hands, from beginning to end we were guided through the whole process, support always being available if we needed it, and to top it all a really great design service, we would definitely recommend the Frooition Team thanks Guys !
Been meaning to write this review for sometime to share our experience with frooition.
We first started using frootion many moons ago for our ebay design, from those early days we knew we had found the right company for the job.
But more recently we gave frooition the task of re-building our new wesbsite & order/product management requirements. Both the Andrew's have been dealing with myself directly and have fully explained everything, I had alot of questions & concerns as I wanted to make an investment for our company which we could rely on for years to come (had some bad experiences with our old platform)
Both Andrew's came back to me swiftly and explained everything in detail, if they didn't know the answers to my questions they would go out of their way to find the answer and come back to me.
Frooition handled everything for us and I mean everything, they also put us in direct contact with Linnworks and both companies worked together to deliver our requirements to the deadline we was given.
As regards to the design work we couldn't be happier, as with all design we now also have to option to swiftly make changes and keep the site fresh and modern.
But finally I'd just like to say a massive Thankyou to all of the froo team, we can honestly say they are one of the most proactive, polite, professional and efficient companies we have ever worked with in the world of e-commerce & online.
If you are a small, medium or large company and are searching for a new design company who can also handle everything else. You can be assured frooition can handle it, they did for us!
These guys go completely above and beyond to help!! very happy!
Incredibly knowledgeable professionals with the ability and desire to guide and support you through their comprehensive design service. A wonderful company, with amazing people!!
Please, please, please avoid this company. They refuse to send me the eBay template I paid good money for because I am not using their website to host it.
Avoid!
Was with froo for almost 4 years. Happy with the designs however even for a small change (changing font sizes etc) they want to charge.
Overall they do great websites and ebay templates but just wasn't happy that I have to keep paying even for small changes that will only take a few minutes.
I will recommend them to others but will also let them know that they may need to keep paying for additional support.
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