I recently used this company to handle my freight ...
I recently used this company to handle my freight forwarding needs and I must say, they provided an average experience. The website was user-friendly and easy to navigate, which made it convenient for me to get a quote and book their services. However, the overall communication with their customer service team was just satisfactory. They responded to my inquiries in a timely manner but their approach lacked a personal touch. The delivery of my package was on time, which was definitely a positive aspect. However, I expected more attention to detail when it came to the packaging of my items as some of them arrived slightly damaged. Overall, this company is average for me. They could improve by focusing more on customer service and ensuring better packaging practices for a more satisfactory experience.
