Franklin Community Action Corporation Review

I love the WIC ladies always so nice and helpful. Holly and Wanda from Housing are very nice and not judgy so it's nice.

Very very unorganized place and dirty,small,workers are not friendly at all,i had picked WIC papers up for my sister in law and it was not a pleasant place at all,i have been inside of plenty of WIC offices and i have never seen any look like this,just could not believe my eyes,for this to be a state place was just horrifying,the workers where so rude not friendly what so ever just seem to be very unhappy workers and not one time did i see a smile as i sat there and watch mother after mother come throw that door there was no greeting no smiles nothing just very rude attitudes,hopefully something changes about this place thats for sure...

Have helped me in the past pay the utility bill now unfortunately I lost my home to a fire am reaching out for help

Absolutely most professional and helpful people there especially Tiffany who won beyond whatever expected her to do to help us get help thank you to Tiffany from the Kramer family

They are the nicest and most helpful people you could ever meet. I haven't met anyone I didn't like there.

The are a true blessing I can't thank them enough or repay what they did for my children and I without their help we would be without electricity no fun in this heat or with copd plus they pledged for us at the last min before they closing and for 3 more days they deserve an award in our eyes thank you community action for your hard work and help serving a big community isn't an easy job.

Rude. I did not need help nor was I looking for anything for free. I was calling about information for a position in which they were hiring for and they were rude. Whoever answered in HR, Michelle? Should get a new job. I can see why they've been hiring for over a month. I wouldn't want the job if it meant working with someone so nasty.

They are understaffed up front but still blessed they exist period.

They call me to say NOTHING on the phone. I m yelling hello?? Hello!!! Hello????? And no one answers me. Then they leave a 30 second voice mail saying nothing AGAIN!!!!!!! STOP CALLING ME

There always willing to try and help people from the JeffCo area...

Receptionist very helpful Good attitude I was taken care of and in and out of the place in 5 Min's Max!!!

Because they help you with your energy assistance and other things that are helpful

Great service for women, infant and child. Waiting time for appointments are kind of long though.

Always have helped me with electric assistance and now with housing!

Very Much Appreciated.. I am so grateful to everyone there..The Inspectors.. Case workers.. And there kindness

Very helpful and can provide alot useful information

Signed up for weatherization on the waiting list for 6 months to a year. So unhappy with the people and how the guys talk to you and put words in your mouth dont like ur JOB find a new one. Will be going in the office today to file a complaint on the program and the guy.

Quick, helpful and thorough. When you show up for an appointment they get you in and out in a timely fashion.

They help with rent through HUD. But require 2 people per bed room. Race sex & age does not matter. Does not work with kids in foster care that require their own room.

JFCA is hands down amazing. Donna the woman behind the desk is an angel on earth. She has a huge heart and goes leaps and bounds above the call of duty to help people.

JFCA offers utility help, housing help through HUD, help for women and children and more. They offer services such as Christmas dinner and gift help, back to school help, Easter help and more. They offer classes on navigating through the system. They treat everyone as equals. They never look down on anyone.

Donna takes a personal interest in the people who come through her door. If you treat her with respect she opens her heart to you. She knows you bu name and face and constantly looks for ways to help. She is a limitless source of motivation, knowledge , and help. Whether it is helping someone look for a job, get childcare, go back to school or college, or even just listening when you need it the most. If you are struggling and are in Jefferson or Franklin county please PLEASE visit JFCA. You won't be sorry you did. You will gain some freedom, independance, and likely a friend for years to come.

Donna is a very caring and attentive person..along with Amy.

Jaime was very helpful, mindful and treated me with dignity and respect. She is a bright shining light for some of us who are going through dark times...words cannot describe my gratitude. God bless.

Very helpful people, friendly and will go out of there way to help you.

The place to go if you are in need of assistance and live in Jefferson or Franklin county

This place has been a blessing . The women that work there are always so kind , passionate and helpful. I'm truly grateful for this place.

Girl there with all the right stuff that you need and it's okay