I have never been employed by this company yet i recieved mailed stating a leasing agreement has been terminated. As well as the other company southwest staffing , i never was hired for southwest staffing . I only put an application in . So both companies will be reported .
I have been with Frank Crum for 20 years with my Construction Staffing company and 10 years with my restaurant. When people try to get me to switch I just laugh. There are a lot of corrupt companies in this industry and Frank Crum is a shining star. I could tell you horror stories about their competitors that I tried to deal with before I found Frank Crum. I will never leave. I don't care how much the others say they can save me, I know who they really are.
I would give ZERO stars but that's not an option. My company has been with FrankCrum since 1994 (they were actually called Ameristaff Leasing back then) & they have consistently been making mistakes with our benefits since 2013. I am currently researching other PEO's & will be taking my business somewhere else as soon as possible. I have given them ample opportunities to correct their issues & they just can't get it figured out. As long as you don't need them to handle your health, dental, vision or any other benefits for you then you may be ok but the moment their benefits department gets involved things go wrong.
Frank Crum has impecable customer service. Professionalism on all levels.
So un-professional , where do Start.... If I could leave Zero stars, I would... September 2018, sales Women was great, quit a bit of mis-information, but I needed W/C ...got running and all good with minor issues EVERY WEEK... Finally had enough and terminated 11/01/2019
Now, I get an invoice for $465.00 seems they forgot to charge me "No payroll penalty " FEE..... They are right On top of getting every cent out of every Person. FEES<FEES<FEES. 08/28/2020 , Be aware these "Business Peoplle" SUCK you IN Then FEE you to death....
Customer service isn't so great. They don't seem to know the difference between the PPP loans and the Family First Act and were zero help with either and wasted my time with their "help". I would go with any other company.
FrankCrum is AWESOME :-) Their communication level is perfect. They respond to every email within the perfect time frame. Thank you for all your help through all the PPP loan applications. I would definitely highly recommend their services :-)
Employers are required to send W-2 forms by January 31 each year or the next business day if the date falls on a weekend or holiday. Haven't recieved one yet have to keep getting it off their website and legally they have to send it by mail too. Will be following this up too. The laws the law for a reason.
Horrible customer service. Then I complain to my rep and now he s just ignoring me. Hard to fix customer service issues if they don t even follow up.
frankcrumstaffing.com
