Frakem.com

Frakem.com is Nigeria's largest online building materials retail store, offering a wide range of products including PVC, galvanized fittings, luxury sanitary wares, Jacuzzi and shower rooms, assorted pipes, water tanks, pumps, and quality tiles. The business allows customers to shop online at their convenience and get materials delivered directly to their home or building site, removing the stress of shopping in physical stores.

The company serves customers across Nigeria, with delivery available to any location within the country. They offer nationwide delivery services, though shipments outside of Nigeria are not currently available. Delivery times vary by location, with Lagos deliveries taking between 2 to 5 days and outside Lagos locations taking between 3 to 7 days.

Customers can start shopping by visiting the website, creating an account, and browsing categories such as Sanitary Wares, Tiles, Pipes, Pumps, Fittings, and Cabinets. The site allows users to add items to wish lists, view cart contents, and sign in or create an account to proceed with ordering.

Frakem.com offers a variety of products including 15cm X 60cm Natural Stone Wall Tiles priced at ₦19,270.00, Bathtubs (Massage) for ₦695,000.00, Galvanised Tee (Reducing) for ₦1,800.00, and Golden Diamond Executive Water Closet Sets for ₦89,000.00. Prices are displayed clearly on the product pages.

The website states that orders generated from frakem.com are subject to product availability. If an item is not in stock at the time of order and payment, the company will notify the customer and refund the total amount using the original method of payment.

Delivery slots are scheduled between 8:00 am to 7:00 pm, Monday to Saturday, excluding public holidays. The company will contact customers to arrange a convenient time before shipping to any location within Nigeria.

For orders below ₦50,000, the delivery cost depends on the weight of the products and the delivery location. The exact delivery cost is calculated at the point of checkout rather than being a fixed fee.

If there is any damage to the packaging upon delivery, customers are instructed to contact the company immediately at [email protected]. For general questions about delivery and shipment, they can also call 08070668484.

The company's mission is to overcome traditional hurdles in meeting building and home improvement needs by providing an ecommerce platform where customers can conveniently shop for plumbing materials online.

According to the company, their core value of integrity means their word is their bond, and they create trust by acting ethically in all their dealings. They also pride themselves on delivering excellent services that exceed customer expectations.

Reviewers consistently praise the high quality of products, the ease of navigating the website, and the responsiveness of the customer service team. Many customers mention that the ordering process is smooth and the prices are reasonable compared to other options.

As of the latest reviews, the Trustburn rating is 4.1 out of 5 stars based on 13 reviews. The most recent feedback dates back to November 2023, with a mix of 3, 4, and 5-star ratings provided over the past year.

The company's vision is to become the largest building and home improvement products marketplace in Africa. Their purpose is to revolutionize the building and home improvement shopping experience specifically for the African market.

Frakem.com provides a contact email at [email protected] and a phone number at 08061173611 for general inquiries. The website also includes a contact page for specific product questions like the sensor tap.

The official website of Frakem.com is frakem.com.