I love this hotel so much, the ambience is cozy, c...
I love this hotel so much, the ambience is cozy, clean, naturan exterior both interior
Place send wedding board flowers beside the Jamsos...
Place send wedding board flowers beside the Jamsostek tower
One of the best 5 stars hotel in Jakarta, high ser...
One of the best 5 stars hotel in Jakarta, high service level, very good italian restaurant at the top level
Four Seasons as a 5 Star Hotel (he said the Cowboy...
Four Seasons as a 5 Star Hotel (he said the Cowboy Employee who married the Wedding Party earlier) but is VERY UNDERSTANDING CHILDREN'S SECURITY & CONVENIENCE2. Earlier there was the fall of the Standing Curtain that almost struck the Children. Hotel employees are not apologizing, but can only blame Others (Event Organizer). Where is your 5 star? !!!
Do you think it is ENTENG ???
A very beautiful and magnificent hotel that deserv...
A very beautiful and magnificent hotel that deserves seven-star rooms, reception, restaurant, swimming pool and sps in the thick of beauty and tranquility
His disadvantage is that he is away from the markets and malls for a car
I attended the agenda of the telecom shareholders'...
I attended the agenda of the telecom shareholders' general meeting in this hotel ball room, the place was very comfortable and the food provided was very good. Thanks
Luxurious hotel in the middle of elite business ce...
Luxurious hotel in the middle of elite business center.
Prime location, exquisite cuisine, excellent servi...
Prime location, exquisite cuisine, excellent services, spacious room and facilities. And on top of that, very family friendly too. We truly enjoyed our staycation :)
This is hotel is very beautiful,rooms are perfect ...
This is hotel is very beautiful,rooms are perfect sized and not too overpriced.I had the lobster mac & cheese when i was here and it was too good.I definitely would recommend this stunning hotel for a luxurious hotel getaway.
Luxurious! Been here to attending an invitation. T...
Luxurious! Been here to attending an invitation. The food is awesome and the ballroom are very comfy to held an event.
incidentally there was a meeting at the Alibaba of...
incidentally there was a meeting at the Alibaba office (UCWEB) Four Seasons Lt.23 ..
very nice hotel, with best security, cozy, have a ...
very nice hotel, with best security, cozy, have a good food...
The place is comfortable, plus security is quite t...
The place is comfortable, plus security is quite tight
A divine hotel, from reception to rooms and overal...
A divine hotel, from reception to rooms and overall experience! I highly recommend this hotel!
Large parking area, although you don't know you ca...
Large parking area, although you don't know you can park until the next building. But the room is comfortable and the atmosphere is calm, even in the middle of the city of Jakarta.
Great wanna to take accomodation in that place aga...
Great wanna to take accomodation in that place again.
Everything is good except the security officer who...
Everything is good except the security officer who is not friendly, if there are guests who do not know the way please be directed properly, not rebuked excessively as if I am like an intruder. Indeed, the SOP for security must be carried out, but don't be lp, this is hospitality service, but it must be friendly.
Pricey but worth, excellent service, nice building...
Pricey but worth, excellent service, nice building, clean, comfort and instagramable rooms...
Excellent service. The staff at breakfast anticipa...
Excellent service. The staff at breakfast anticipate your every need and are there before you even call them. Just amazing. Rooms are luxurious and gorgeous. Loved my entire stay there. The staff made all the difference.
good service and recommended for busines purpose t...
good service and recommended for busines purpose trip
Ome of the best 5 stars hotel. Really good service...
Ome of the best 5 stars hotel. Really good service, nice ambience, big room and clean. Also friendly staff. The best thing about 5 stars hotel besides it luxurious, is to be welcome and feels like home. Bravo!
feels like in Singapore just by standing in their ...
feels like in Singapore just by standing in their lobby
Price is not wrong. As per bingitss ... Greetings ...
Price is not wrong. As per bingitss ... Greetings Grandee ...
Love the place... Nice.. Looks and feel modern min...
Love the place... Nice.. Looks and feel modern minimalist
First and last time for me to stay at the Four Sea...
First and last time for me to stay at the Four Season Hotel. Why?
1. Check in is very long, even though it is quiet (no other customers). I waited for almost 1 hour, even though I was 8 months pregnant and I brought a 2 year old baby. Because I was late check in (6 pm) and waited a long time for the room to be ready, I asked for the late check out policy according to the web (4 pm, but it was not given at all by the receptionist or duty manager. Late check out at 2 pm was also requested but not allowed , even though I waited for almost 1 hour, only the compliment time was not given.
2. Promised room 1905 so as not to be too noisy, but not ready2, finally the kmr upgrade on the 12th floor is finally super noisy, because the glass is not soundproof. Four seasons is surrounded by 4 mosques and you can hear the sound of motorbikes and cars on the highway. Complained to Wilson's duty manager, it was suggested to use ear plugs. even though Ear plugs are not a solution, because it is not comfortable to sleep using ear plugs.
Want to upgrade a room to a high floor with an additional fee which is not a problem not given by the receptionist.
3. Welcome fruit was given but the salak fruit was rotten, according to my husband, I don't need to love it instead of giving trash (rotten fruit).
4. The ceiling of the room keeps sounding like broken bones, kretek2, house keeping phones as well as asking for mineral water and asking for engineering calls, but it took a really long time for mineral water to arrive. My baby and I were very disturbed by the sound of the phone, saying there was engineering at the door. Even though he had called from a few hours ago, but Engineering arrived at 12 in the evening.
5. The room card does not work, it makes me tired because I have to wait for the receptionist to come upstairs with a new room card that works for 10 minutes. (For 8 months pregnant women standing waiting is really tired huh).
6. The breakfast place is small, because there are many customers so you have to stand waiting for other customers, and the staff there do not welcome at all. I went over and asked where to sit for us to have breakfast. Until finally another customer gave his place because it was finished.
7. When checking out, give criticism and suggestions to duty manager Stella, only to be responded with apologies. There is no Compliment or other consolation like other 5 star hotels where customer satisfaction is very important.
My experience so far staying at 5 star hotels both abroad and in Indonesia is nothing as bad as the Four Seasons. Very disappointing 5 star hotel brand, street service. No matter how busy / busy the staff is, the staff should remain professional in serving, if you know high season, add staff personnel, don't spy, customer satisfaction is maintained.
What really made me disappointed: at the beginning I informed me that I was sensitive to noise, but the staff serving dishonestly gave information about the condition of the room that was not soundproof and surrounded by 4 mosques, the information was told when I complained about an additional cost still not given.
If the info was told from the start, I would definitely not check in on four seasons and choose another 5 star hotel.
Pretty good especially the area in the middle of t...
Pretty good especially the area in the middle of the city
As a driver of a motorcycle, if you want to go ope...
As a driver of a motorcycle, if you want to go open a foreign jacket ... so much info
Stayed here during convention. The suite room is j...
Stayed here during convention. The suite room is just amazing, and furniture are not cheaply made. They use Etro bath amenities, bathroom is all marbled. Nothing about this hotel is cheaply made. Breakfast is also good at Palm court. I love their bar.
Best place with high standard of architectural bui...
Best place with high standard of architectural building design
Place is very secure, clean and neat. Everything i...
Place is very secure, clean and neat. Everything is where it should be and easy to get around to.
Had some coffee and cakes at the patisserie. It wa...
Had some coffee and cakes at the patisserie. It was decent, but not impressed. Coffee was very normal, and a bit too much milk.
Often stay in 5 stars because of the company. So f...
Often stay in 5 stars because of the company. So far this four season has the most delicious food, the interior is the cutest and most luxurious. For cleanliness it's also clean except yes because it's an old building so there must be some drawbacks. The staff is also professional and friendly. The swimming pool is also nice, not so wide but lots of trees and nice shape
Classy luxury hotel with amazing modern architectu...
Classy luxury hotel with amazing modern architecture, with all the luxurious facilities, and the best services are all here, with prices that vary can be enjoyed by various upper class people,
The place is nice and comfortable. The service is ...
The place is nice and comfortable. The service is also very satisfying
Hotel four seasons is very pleasant
Hotel four seasons is very pleasant
The service is so satisfying
Evidently, I always recommend to all my delegates to stay here.
Wonderful Hotel, very large rooms, newly opened.. ...
Wonderful Hotel, very large rooms, newly opened.. very quiet.
Business transparency
- Did not verified company info
- Ask their customers for reviews
- Did not replied to negative reviews