Four Points by Sheraton Vancouver Airport Review

Easy parking, central located, quiet, but unsure if they want to have a restaurant or not

Great service and reasonable pricing. The location of the hotel is excellent as it is literally right next to and across from a whole slew of restaurants. Couple blocks away from major malls (Aberdeen Centre, Parker Place, etc.) The actual hotel is starting to show it's age, but still a very clean and well maintained establishment. Will come again!

Excellent location near the airport and exceptional service

Great Service! Great room. Prompt shuttle ride to the airport. Many restaurants in the area to go to. Definitely will be coming back.

Fire alarm goes off at 4am, water pipe breaks, 5am we get back to our rooms. I understand things happen, no offer of any compensation. But it gets better. No water, I get it. But no hot water at 5pm, health violation at this point. 24 hrs later still no hot water, no compensation, no communication from management. COVID-19, can't really properly wash hands with no hot water, front desk staff busy watching you tube on phones and listening to airpod, will be moving to Wyndham for the rest of my 2 weeks, and they have lost my return visit later this month as well. This is how you lose a guest for life, and im sure you will lose alot more. Will be contacting health services, hope to see things change but clearly leadership is lacking.

Hotel is okay but clean and meets expectations for a airport one. Doors are far from sound proof so it may be noisy from the corridors. Great shuttle service though.

Great customer service. Asian food near by. very comfortable stay.

Needed a phone charger and they had one quickly available.

Friendly staff, clean comfortable facilities, comfy beds! Close to amenities.

This is our five stayed at the location and totally loved it. Place are always clean and staffs are courteous and helpful. Best part is the location, right in the heart of Richmond shopping area.
Will definitely come back again.

I was there for a business meeting. They served lunch it was good.

I was unlucky, the check-in clerk upon my arrival was trying to avoid any conversation, but the other staff I met later were very cheerful.

The toilet in our room did not flow well and the shower water was not good. It seems that my friend's room was not so, so it may depend on the room.
There are lots of Chinese people around and there are many Chinese ones. I saw only a few Canadians and I didn't feel like I was in Vancouver. The room was dark and the front was cold.
The customers I met were also Chinese, and even if I greeted them, they were ignored

First of all let me say the $10 daily parking fee is not listed on the website. Also, "there are NO MICROWAVES available to cutomers" the front desk staff tells me. You expect that from a 2 star establishment, not a 4. Also, a picture you'll find under the "photos" that I posted was a fu**** nasty toenail on the carpet; the third one I picked up with a wad of toilet paper while swallowing throw up in my mouth. Seriously, clean your fu*** floors. I do have to say that the bed was comfortable but when you call for more pillows you're limited to 2.

This hotel is great! It is within close proximity to Vancouver International Airport and many restaurants and retail in Richmond. The staff is very courteous and go out of their way to assist guests, and it is greatly appreciated! Even though it might be a bit noisy since its near the airport, the comfortable rooms and great service definitely outweigh any negatives. Overall, a great hotel and worth a stay.

Very clean. Nice staff. But noisy due to planes flying over head from YVR

Great hotel and good value for money. service is good too

Quick check in, friendly staff, large, clean room, nice soaker to for two, plus a shower.

Very good location for people who need to stay close to YVR, only 15 minutes away by free hotel shuttle.
Rooms are spacious enough, clean, and staff are helpful.
Very good breakfast. Definitely recommend the hotel.

My mom and stepfather stayed here upon returning from a drive up from Mexico, and were pleased with the size and price of the room. My mom was happy to find some decaf in the coffee supplied in the room.
We ate in the hotel restaurant, as there was a limited variety of outside choices in the area. The food was great, but pricey. Not being used to hotel food prices, this was probably average.

The staff was very nice, breakfast was great, and the rooms were very clean. Ultimately it was a great experience

Only stopped by the bar for a drink. Prices were reasonable.

Claims to have all-night shuttle, leaves you stranded at the airport at 2am

Had a better room than usual, nice big bathroom with awesome shower and big bath. Comfy bed, comfy pillows, decent tv selection. If only there were a continental breakfast.

Pleasant, clean, functional. Very much a Sheraton. Located deep in a China town. With a Metro (Sky train) 3 blocks away, and a free shuttle to/from airport makes it a perfect place for a layover.

Great location great parking spaces out front. Good menu selection for food.

Toilet didn't work, staff didn't want to be held accountable.

Not completely impressed with this hotel. Pricier. Had to pay $10 for parking so be aware of that. Staff was nice, but I dont reccomend eating at the resteraunt for dinner. Also, the room i was in was recomended to be not as loud with traffic and so on from the street. The windows are not sound proofed, and i could hear the planes flying in and out it was quite loud. Also the heater/fan in the room was so loud and oldschool! I called the front to request earplugs but there were none and they were unable to switch my room. Wouldn't stay here again.

Not a lot of staff when we checked in, so it took forever. No bar or restaurant until 5pm or so, food was so so at best. Breakfast was nothing to write home about. Overall it was overpriced for the limited amount of services. I went here after 3 weeks hiking in Nepal, I wanted to be able to eat western food without having to leave the hotel and that really wasn t an option, and when it was at dinner the food was really mediocre.

Lovely staff. Very nice rooms. Would stay here again.

Simarjot was great.
He went above and beyond to help me out.
I always stay through my corporation at different hotels but going forward I will make sure that I am going to stay at 4point anytime I m coming to YVR in the future.
Thanks for your great service Simarjot

Airport shuttle schedule here is nice. There are a few fast food joints in walking distance too. Staff were great. Some items in my king room bathroom weren't laid out very well and there was some unfinished maintenance work (sprinkler in ceiling, for example). Biggest concern might have been the lack of available power outlets in the main room. The ones that were there were chalked full of items already. For the price though it wasn't a bad stay.

180 for a room I can get down the street for 120. Charge you to park in their empty parking lot. Horrible front desk employees. At least its quiet cuz im pretty sure no one else is staying here. Do your self a favour and check out Sandman hotel, Head over heels over this place.

Brunch I'd amazing. Service was great and the room was beautiful.

Great staff, room is a little dated. No tub for bathing

Convenient location with fairly nice rooms. Exceptionally friendly staff.

Great service, nice rooms, surrounded by restaurants.

Just average and not in a nice area. The salt to the wound is the $10 per night to park in the parking lot. Everyone drives to this hotel, it s just pure greed. It s a parking lot with ample spaces and a big Sheraton Enter and Exit sign. I asked why they charge parking and they just say it s policy. Won t be coming back, there are much nicer places.

avoid this hotel: there are many other airport hotels in Richmond. This one is expensive, strange and complicated shuttle schedule, no room service and restaurant only until 10pm. One of the worse price quality ratios ever.

Great service, central location and lots of places to eat nearby

Spend 5 night for a business trip. Would definitely stay again if I make my way out to Richmond/Vancouver again :) Beds were super comfy, Very clean hotel

If you are coming for vacation and not staying in Vancouver but in Richmond I can say that this place is located in a pretty busy district of food and shopping that you can just walk once you leave the doors of this hotel. As you know the area is very Chinese to the point most of the staff here is also Chinese. There is a mall that is across the street (not the good one) and the place is situated where it is a restaurant street with many options and different delicacies. The rooms in the hotel ate spacious and updated so you will feel comfortable with big beds and washrooms. You have to pay for parking, and it is close to the Skytrain.

Stayed here multiple times and have had a great experience every time.

I was just there to pick up a friend that was staying there

Chose because of proximity to the airport. Not in the best of locations but we weren't leaving the hotel. Our room was beginning to show signs of wear, still acceptable, what wasn't was it's location at the end of the hallway directly by the loudest ice machine that cycled on all night! Double check your room location!

I stayed here May 18th I was treated very well by front desk and the restaurant had very good service...and the beds are very comfortable a good place to stay

A nice clean hotel. They don't fill their draft beers to the top, so you may be a little disappointed if you have a drink in the hotel bar. Dining in the area is choice if Chinese, Chinese or Chinese.

Surprisingly quiet in the room despite the many planes flying over. The service could improve in a few places. Also if you are to use the airport shuttle service, be sure to triple check that they actually booked it for you and for the correct time.

In the middle of the rules, some usage habits are different from those in Taiwan. For example, there is no need to insert a room card, but the lights need to be opened by themselves. The temperature of the air conditioner is Fahrenheit, the coffee in the room is good....There are a lot of food nearby, but the toilet is at 5:30 in the morning. Can't flush

Decent accommodation, great location by virtue of proximity to airport, sky train, malls and restaurants etc. Cleanliness is on point within the rooms. Staff is friendly and attentive. The only drawback is that you miss the typical ambience of a Sheraton /Marriott hotel... Cost cutting measures are very noticeable all across... both in room and outside... Breakfast is expensive and tiresomely repetitive, Dinner options are limited and not that great... Has a full bar though... Net net... Great option if you're in transit or staying for a night or two... Not that great if you are on extended stay!

Close to the airport and clean. Friendly staff all around. Would come again if I stay in Vancouver!

Really nice place but $18 plus room service charge and tip for a hamburger? FYI to the hotel staff...you might want to lower your food prices as there is a McDonalds right next door!

Good food and friendly staff. Nice meeting rooms too.

Nice view, clean room only disadvantage is hey charge for parking

Has free shuttle bus to the Vancouver International Airport

Comfortable King bed and fantastic bathroom with a great tub. Staff were friendly and helpful.

Excellent and quick service. Requested to add in extra beds during check-in and the beds were set-up by the time we got to the room.

Love this place ..Good food, nice room.. Perfect place for stay

Very friendly and helpful staff .Shuttle service from airport ,guy doesn't shout out that he is for the four points Sheraton , and on asking him ,said NO , but infact he was .

Hotel was clean and nice. Comfortable pillows and good beds! Continental breakfast wasn't great everything else was good!

The bed is very comfortable and sleepy, but the equipment is simple and suitable for sleeping for one night!

Rooms - 4 star Food - 3 Star Service - 4 Star Location - 4 Star

Very nice place, with a very friendly staff. Daniel at check-in was extremely friendly and helpful! Breakfast was delicious!