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G
3 years ago

I would not recommend this company to my worst ene...

I would not recommend this company to my worst enemy !!!
Their so called Customer Service is the worst I've ever experienced in my entire life !!!
For one of their S1000-Z66 mixer taps (of the kitchen sink), I needed as a replacement the black plastic cap that covers the switch of the "shower".

This is - in a nutshell - the result of two emails to their "assistance" services in Rome plus another four emails plus four phone calls directly to the parent company:

They are not the ones who produce the "hand shower", they do not provide the references of those who produce it but above all DO NOT PROVIDE THE REQUIRED REPLACEMENT (!!!) which would cost a few cents (!!!) and therefore I HAVE TO BUY ALL THE NEW "SHOWER" AT COST OF 41.48 Euros !!!

In addition, the switchboard call answering the number 0522.687425 is extremely rude and rude.

I will NEVER buy one of their products AGAIN and I will advise everyone to do the same.

PS: Obviously I can show all the emails mentioned which show even better (!) How little they care about their customers.

P
4 years ago

Very slow after-sales assistance (not to say non-e...

Very slow after-sales assistance (not to say non-existent). Foster dishwasher (4 years old) broken on 9 September, contacted the local service center on 10 September. The technician does not even come to see it but declares by telephone that the problem is with the card. Card ordered on 17 September (this is how Foster Spa told us after contacting the assistance center who could not give us a date of arrival). Service center disappeared until 6 October when he contacted us that the card had arrived (in fact Foster Spa had notified us on 24 September that it would arrive at the service center there in a couple of working days maximum). Unacceptable. Bought new dishwasher (not Foster).

E
4 years ago

I purchased a Foster hob and was given the differe...

I purchased a Foster hob and was given the different model as shown in the catalog. The sequence of ignition knobs instead of being in a functional order is causal, the first turn on the last fire, according to the first, third, second and the last third ... I pointed it and was told by e-mail that "Foster reserves the right to change the technical characteristics at any time without notice" etc. I find myself paying a lot of money for a hob other than the one I ordered in the catalog. Do not let you do the replacement with a product in line with what one orders .... so be careful to order by catalog retailers could get there and another thing the company Foster washes his hands saying that they can do so without notifying .. ..I leave to you the conclusions on the seriousness of the company

About Foster Spa

Foster Spa: The Ultimate Destination for High-Quality Kitchen Appliances

Foster Spa is a leading Italian brand that specializes in the production of high-quality kitchen appliances. With over 50 years of experience in the industry, Foster has established itself as a trusted name among homeowners and professional chefs alike.

The company offers a wide range of products, including sinks, mixer taps, dishwashers, rangetops and top inox, cooker hobs, ovens, hoods, refrigerators and freestanding units. All Foster products are made in Italy using only the finest materials and state-of-the-art manufacturing techniques.

One of the key features that sets Foster apart from its competitors is its commitment to innovation. The company invests heavily in research and development to ensure that its products are always at the forefront of technology. This means that customers can expect to find cutting-edge features such as touch controls, energy-efficient designs and advanced cooking modes across all Foster appliances.

Another factor that makes Foster stand out is its focus on design. The company works with some of Italy's most talented designers to create appliances that not only perform well but also look great in any kitchen setting. Whether you prefer sleek modern lines or classic elegance, there's a Foster appliance to suit your taste.

But it's not just about looks – every Foster product is designed with functionality in mind too. For example, their sinks feature deep bowls for easy washing up while their ovens have multiple cooking functions for versatile meal preparation.

When it comes to quality control, Foster takes no shortcuts. Every appliance undergoes rigorous testing before leaving the factory to ensure it meets strict safety standards and performs flawlessly under real-world conditions.

In addition to producing top-quality appliances for home use, Foster also caters to commercial kitchens with its range of professional-grade equipment. From heavy-duty cooktops to powerful extraction hoods – if you're running a busy restaurant or catering business then you can rely on Foster equipment day after day.

So why choose Foster? Simply put – because they offer some of the best kitchen appliances on the market today. With their combination of Italian craftsmanship and cutting-edge technology plus an unwavering commitment to quality control – you can be sure that any product bearing the name "Foster" will exceed your expectations both now and into the future.


In conclusion,

If you're looking for high-quality kitchen appliances made by one of Italy's most respected brands then look no further than foster spa! Their extensive range includes everything from sinks & taps through dishwashers & rangetops right up-to full-size refrigerators & freestanding units - all crafted using only premium materials & innovative manufacturing techniques.
Their focus on design ensures each appliance looks great whilst still being functional too; whether sleek modern lines or classic elegance - there's something here suited perfectly towards everyone’s taste.
And when it comes down quality control? Well rest assured knowing every single item undergoes rigorous testing before leaving our factory floor so we know they'll perform flawlessly under real-world conditions time after time again!