Fortnum and Mason Reviews

This store is top of the shelf but the prices were shockingly reasonable. The elegance is felt upon entering and the atmosphere reflect it as well. This store deserves a 10 for its quality and price points

Went in for the patisseries which were exquisite. The place itself is rather astonishing!

Lots of collection and best decoration for Christmas seen so far

Great time to visit at Christmas, packed full of treats to indulge!

A must see for all travelers - best tea in the world.

Afternoon tea was pretty good, but very expensive for not much food, and the quality didn't really match up with the price. Got some chocolates here, but they weren't my favorite of all the chocolates I tried in London.

Purchased some tea as well, which was very good. Next time hope to try the top floor for afternoon tea. This visit was ate at the ground floor cafe.

I had High Tea at Fortnum & Mason on a Sunday and it was lovely - hands down the best High Tea I have had in London. The cakes were delicious and they had the best scones I have ever eaten. They have a pianist who plays throughout and will play you happy birthday (with an extra slice of cake with candle) if you let them know it is a birthday celebration. They also have an extensive selection of teas and other nibbles. For the price, it is worth it and far surpasses the Wolseley or the Ritz!

My favourite department store for food and gentlemen's goods. If the food hall is crowded pop upstairs to the kitchen and homeswear.

The most beautiful tea shop in the world .. Very reasonable price

I visited the store to purchase a wine for my partner's birthday. I wasn't disappointed with their selection of fine wines.

Decently priced tea and coffee perfect for a gift or a souvenir. Also on offer are biscuits, chocolates, and alcohol on the -1st level. The poshsest-est Victorian interior adds to this place's tourist attraction value.

Had afternoon tea at the Diamond Jubilee Tea Salon. It was a good experience - the scones, sandwiches and cakes were absolutely delicious. The service was also great. Although you can ask for a refresh of your sandwiches/scones at no extra charge I think the food is more than enough for one person. Afterwards I tried to do some shopping, the ground floor was particularly chaotic with no many ground staff available to assist with enquires.

Excellent store for food, drinks and assorted fancy sweets. There is. Wine cellar with good collection of wines and small menu. Good collection of Gins. Everything in this store is very good but very expensive, but this is something you know before you enter. Worth a visit 100%

Fortnum barely needs introducing lovely lil bar hidden away upstairs if escaping the Piccadilly bustle

Quality place, staff attentive without being overly annoying. A good place to go

The most famous tea shop in Britain, the whole shop looks very luxurious

What s not to love about Fortnum & Mason!

So much more than tea! They have six floors of various departments to explore.

An unfortunate online order mix up was not well dealt with. I'll shop elsewhere from now on.

My sister wanted to experience 'tea time' but since that was a steep $65, she opted instead for some macaroons to go and the Queen's favorite, Smoky Earl Grey Tea. Both items were very tasty!

One of the legendary addresses in London for their tea. The store also sells chocolates and coffees. One floor is dedicated to the dishes. Part of the store is for decorations, at Christmas time, they sell collectors decorations. From an architectural point of view the detour is also to be made!

A must visit for all the tea enthusiasts!

++ It had basically everything from tea, tea sets, sparkling tea to cheese, marmelade and condiments.
+ Good quality on everything it offered!
+ Great location!

Note:
It has everything you need for a perfect picnic and you can also find already prepared picnic or gift boxes. The reason why I can't give it a 5*star is because I didn't have the time to explore all the floors and also to look closer on the prices.

Such an impeccable place! So well maintained and so classy!

The most quintessentially British store and grocers. A must visit destination to purchase the finest food items and luxury goods.

The iconic F&M campers for your summer, winter, Xmas. THE food store in London. Delicacies from all over the world! Go!

First floor coffee shop v noisy and crowded. Nice quiet superb coffees very polite staff in 3rf floor bar/ lounge. A quiet haven in the midst of London Bustle.

When you enter here you realise you have never tasted good tea. Great experience

Fortum and Mason sell foiegras even though they have been asked not to by many people ,mps, celebrities ,animal charities and individuals. They have lied about how the ducks are kept .The ducks are kept in small cages and force fed until there organs swell up 10 times normal size causing extreme pain.Please watch the videos online by PETA,F and M have been found out. Fortnum and Mason are only interested in money.

Extraordinary food, lovely service. Not cheap. You get what you pay for though.

Typical English tea room. It occupies the entire building with various sales of tea, chocolates, dishes. Everything for high purchasing power. Highly recommended to visit and try

Very nice gallery, it is worth the press to recreate but to look.

Our order has not been delivered because one of the items on the has run out of stock. Fortnum's refuse to cancel the 1 missing item and send the rest, but told me "it's ok, you can cancel the whole order". Either way, we now have no Chrismas lunch and no treats for two very disappointed three year olds.
You've made me take the day off work to go hunt through half-empty supermarkets so I don't disappoint my family.
Simply the shabbiest excuse for customer service I've ever encountered.

Great place to shop for unique gifts, definitely not cheap though so expect to pay a premium for the name and brand

Wonderful department store with mostly tea, coffee, chocolates, marmalade, cookies and so on but also Christmas decorations, decor and beauty articles. Tea room where you can enjoy afternoon tea. One of London's more exclusive coffee and tea shops but still affordable. A perfect place to buy gifts for the dog keeper or the watering the flowers while in London.

Been there for buying some gifts. Got variety, Great selection and choice according to ur pocket. Worth to visit there.

Although the crowd is crowded, it is still worth a trip.

Amazing, especially at Christmas! Definitely worth a visit for a very fancy British department store.

Crazy busy place, but if you know what you're after, it's a simple in and out. Lovely staff who deal with the crowds each day

Love this store. It is expensive one, but... who cares :)

Very nice and well presented.. High standards for putting costumers first

Went for my usual lunch time sandwich when they are less busy. Service not quite what it used to be.

Enjoyed shopping here not as crazy expensive as the location may suggest. Friendly staff n fantastic atmosphere..

Afternoon tea was excellent. Service unparalleled. Yes it's expensive (wouldn't make a habit of it!) but you get what you pay for. Excellent treat/present for someone

Fortnum's provides a unique London shopping experience. It is simply beautiful. A marvellous place to have lunch or afternoon tea and a fabulous place to shop for treats and presents. Great service too.

Amazing selection of luxury food and drinks. Definitely not cheap. Incredible building and location make it worth a visit even if you don't buy anything.

My girlfriend took me here. It's not something I'd ever venture to on my own. However, it was fantastic. Looking forward to my next visit!

Iconic central London department store. Always worth a visit when I m in London. Particularly love the food hall downstairs, fantastic range of products and prices quite reasonable on some products, considering their quality. Staff are always welcoming and happy to chat.

Excellent teas, yummy treats. Best marzipan fruits and fruits glaces. An amazing London experience, highly recommended. :-)

The building itself, the colors, selection of teas and wines and the Diamond Jubilee Tea Room

Where to get a taste of British tea culture and buy delicious tea

The place is nice and is useful for buying gifts I recommend the chocolate is very delicious

Great place to buy classic and specialty products. Formal but friendly and helpful staff. Some good pre theatre offers in restaurant.

An exceptional selection of teas. I was served by a gentlemen named Jose who was very courteous. I definitely recommend going here.

Excellent retail shop, but it has not been possible to eat here for months due to Covid-19 restrictions

Some of the best tea's you can get with a wide variety of flavours. Cheaper compared to Amazon etc.
If you're American you might wanna exercise restraint though as your natural urge to throw british tea into the bay might be too much to handle.

Great selection of teas and biscuits. Sadly they no longer sell Rhubarb and Ginger jam due to lack of popularity. Have had to find other supplier. Beautiful Christmas decorations though quite expensive. We'll worth a visit.