Fort McDowell Casino

Fort McDowell Casino Reviews

Reviews 2520
3.9
Reviews 2520 Page 5 of 26
Filters:
Rating
Language
Sort:
Most recent

Drove all the way out there for the free breakfast...

Drove all the way out there for the free breakfast and bonus play promo (last Sat. ) that they advertised on a valleywide bill board and online as ending 31st of Oct 2018. They absolutely would not honor the promo due to "managment having that right." Lame but that's not my issue....my issue is with the players club staff.They were so rude to my friend and I.Did not apologize once or offer something in place of the promo that is still advertised as ending 10/31/18. We asked to speak to management and looking down their nose they said," No, were not going to do that".
The Fort needs to seriously notice that their patrons look unhappy and the staff needs a refresher course in customer service. This used to be one of my favorite places but after this experience I may not return.Very disappointed!

The live music was nice, but the payouts are tiny ...

The live music was nice, but the payouts are tiny and the players club is a joke. Was promised a whole $10 of free play, but it never got loaded and then the counter closed for the night. No biggie, but still, deliver what you promise. The staff wasnt terribly friendly either. I might go back and try again, but I'm in no hurry.

Kind of a smaller less busy place that has everyth...

Kind of a smaller less busy place that has everything you'd want for the bare necessities. But if you want to win in addition to having fun...well...I didn't. Doesn't mean you won't. I did see a few winners. Emphasis on few.

Nice

One story casino with a decent parking lot. They d...

One story casino with a decent parking lot. They do have a Bingo area with a restaurant in it. There are about 3 more food places in here. They do have card table games including poker.

So fun

I just happen to go during the time they are renov...

I just happen to go during the time they are renovating the card table areas. The security staff should be proud of each other's courteous and professional way they handle themselves. I look forward to returning when the dust settles.

Sucks. Smells. Payout is not the same throughout...

Sucks. Smells. Payout is not the same throughout the day. It always depends on the customer density. The place is evil. They prey off of addicts. I only stayed for half an hour because it smelled so bad.

I have been gambling here since 2000 when it was c...

I have been gambling here since 2000 when it was coin slots and since when it was changed over to paper vouchers, and have lost a 10s of thousands of money. But I won a 3d slot play raffle and that got a couple hundred dollars, and a few More

It's a nice casino. It definitely looks to be a bi...

It's a nice casino. It definitely looks to be a bit older than other casinos in the Phoenix metro area. The slots are spread out here and there (kind of like a star formation or something), so for me it was easy to get twisted around and lost (hahaha). Anyways, I usually win a little bit of something when I play with less money, but last night I spent more and won NOTHING! So I'm jaded writing this review, jk. Overall, it's a nice casino to gamble at. Have fun and good luck!

I was going to go to Laughlin this weekend, but de...

I was going to go to Laughlin this weekend, but decided on Ft. McDowell. I am glad I stayed home. I can do everything here and it is cleaner, more classy, the food is better, and I get to sleep in my own bed.

This many be longer than most reviews, but I need ...

This many be longer than most reviews, but I need to talk about the service we received at the Deli. When we went we ordered the fry bread with green chili. We LOVE it, well the manager called me back and told me that they were out. We were devastated, being out of fry bread is not usually a devastating thing, but to preface, the last time we ordered it was on December 29th and brought some home for my dad. It was his ABSOLUTE favorite. It was sadly his last meal, he became ill and passed away on February 13th.
I started crying at the counter, to no fault of anyone there and briefly told the manager the quick version of why I was upset and he said he would refund the money. So I started walking back to my mother to tell her the news and the manager Mark Perticone called me back in a hurry and said "WE HAVE ONE LEFT!!" I was about to start bawling all over again! He gave us the last one, and gave it to us complimentary and also told us if we ever came back to take his card and he would help us out.
It is the little things in life that really matter and this man that is an amazing human being and I am thankful that you have such wonderful people working there and this will forever be in loving memory of my father.
Thank you Mark.