I recently used an online chat software from this ...
I recently used an online chat software from this company to improve customer support on my website. The software provided basic features such as live chat, chat forms, and customer tracking. While it served its purpose adequately, I found it to be quite average compared to other similar services available in the market. The user interface was functional but not very intuitive, making it slightly challenging to navigate through the platform. Additionally, the customization options were limited, and I was unable to fully tailor the chat widget to match my website's branding. The customer support was responsive, but I would have appreciated more detailed and concise instructions for setting up and troubleshooting the software. Overall, it is an average solution that gets the job done, but there are definitely better alternatives out there.